A Field Service Engineer at Philips performs an essential feature in ensuring seamless carrier delivery and useful technical resources for Philips’ innovative products. The characteristic includes preventive and corrective maintenance, accomplishing website online surveys, managing spare elements, and presenting technical demonstrations. Service Engineers paintings closely with clients to optimize tool universal overall performance and perceive enhance possibilities. Philips gives a dynamic painting environment with continuous getting-to-know opportunities and a career boom. Professionals in this role want robust technical know-how, hassle-solving capabilities, and outstanding conversation talents. They contribute to both carrier excellence and income increase via the manner of ensuring customer delight and turning in modern-day answers.
- Job Description: Field Service Engineer at Philips
- Role: Field Service Engineer
- Company: Philips
- Experience: 5 – 10 years
- Salary: Not Disclosed
- Location: Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
Field Service Engineer at Philips
About Company
Philips is a global leader in healthcare technology, patron electronics, and lighting fixtures solutions. The organization focuses on innovation to enhance human beings’s lives through modern-day products and services. With a robust emphasis on healthcare answers, Philips designs and manufactures medical imaging structures, affected-person monitoring equipment, and home healthcare gadgets. The enterprise is dedicated to sustainability, studies, and improvement, making it a pinnacle choice for specialists looking for a rewarding career. Philips values employee growth, variety, and painting-life stability, supplying extraordinary career opportunities across various sectors, along with technology, healthcare, and customer service.
Roles For Field Service Engineer Job in Bengaluru
- The Service Engineer guarantees entire compliance with issuer transport approaches, ensuring performance and effectiveness.
- Conducts net web page surveys in advance rather than handling the life cycle of installed machines to optimize their standard overall performance.
- Provides demonstration of useful resources for structures in the unique vicinity, assisting in customer training and value.
- Handles commissioning and handing-over of respective device tasks, making sure clean transitions and the right documentation.
- Participates in corrective safety even as adhering to PM schedules to make sure of a nice standard overall performance and uptime.
- Implements FCO (Field Change Orders) and guarantees technical adjustments are performed as per employer suggestions.
Responsibilities For Philips Hiring Field Service Engineer
Technical Service Delivery: Ensure set-off, green, and remarkable preservation and company support for hooked-up structures.
Customer Interaction & Satisfaction: Actively interact with clients to offer technical help, remedy queries, and maintain satisfaction.
Preventive and Corrective Maintenance: Conduct everyday maintenance exams and rapidly cope with any technical problems that arise.
Spare Parts Management: Ensure the supply of spare factors and control stock in coordination with clients.
Documentation & Reporting: Maintain carrier information, generate reports, and look at company metrics for non-prevent improvement.
Skills For a Field Service Engineer Job in Bengaluru
Technical Proficiency: Strong understanding of mechanical, electric, and software program factors of the machine.
Problem-Solving Skills: Ability to troubleshoot and clear up technical problems successfully.
Communication & Customer Service: Strong interpersonal competencies to interact with clients professionally and provide technical resources.
Time Management & Efficiency: Ability to control multiple provider requests in the required timelines.
Sales & Business Acumen: Understanding of carrier-related profits, spare factors profits, and enhancements to provide clients with satisfactory answers.
Education & QualificationsÂ
Bachelor’s diploma in Engineering (Electrical, Electronics, Mechanical, or Biomedical).
Technical training or certification in a relevant generation is a plus.
Experience in field service, protection, or technical customer support.
Knowledge of scientific device servicing (if relevant) is an brought gain.
Understanding of gadget lifecycle control and troubleshooting techniques.
Benefits Of Working at PhilipsÂ
Professional Growth: Continuous studying opportunities and career improvement packages.
Innovative Work Environment: Exposure to current healthcare and consumer technology answers.
Comprehensive Benefits Package: Medical coverage, well-being packages, and economic incentives.
Global Opportunities: Access to international tasks and worldwide professional opportunities.
Work-Life Integration: Support for artwork flexibility, faraway running alternatives, and worker properly-being projects
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