Executive Client Relationship at Flipkart, The incumbent will play an important function in managing key patron debts and ensuring seamless logistics answers. The function consists of constructing long-term partnerships, information consumer requirements, and walking with flow-useful organizations to decorate operational overall performance. Executive Client Relationship at Flipkart sizable delivery chain community offers a dynamic environment for client engagement, agreement negotiations, and modern-day logistics strategies. This role wishes robust courting control competencies, market interest, and a proactive approach to customer pride, making it an exciting opportunity for professionals within the logistics area.
- Role: Business Development Executive (BDE)
- Company: Flipkart
- Experience:1 – 5 years
- Salary: Not Disclosed
- Location: Mumbai( Vidyavihar West )
- Qualification: Any Graduate
- Employment Type: Full Time,Â
Executive Client Relationship at Flipkart | Any Graduate | Apply 2025
Flipkart, certainly taken into consideration considered one of India’s predominant e-commerce giants, is based on inexperienced logistics and delivery chain management to supply masses and lots of merchandise throughout the u. S .. The Executive – Client Relationship plays a pivotal function in ensuring a continuing revel for business employer customers with the aid of using way of supplying tailor-made logistics answers. Executive Client Relationship at Flipkart This position calls for near coordination with internal agencies, negotiation capabilities, and deep organization know-how to optimize delivery chain operations. At Flipkart, experts in this position have get right of entry to to modern logistics generation, a massive community, and opportunities for career increase within the evolving e-commerce region.
About CompanyÂ
Flipkart is one of India’s biggest e-change companies, founded in 2007. Headquartered in Bangalore, the organization started as an internet e-book location and rapidly multiplied into numerous product instructions, in conjunction with electronics, fashion, domestic requirements, and groceries. In 2018, Walmart received a 77% stake in Flipkart, similarly strengthening its market function.
Executive Client Relationship at Flipkart massive logistics and supply chain community permits it to supply products for the duration of the u. S . Effectively. With services consisting of Flipkart Wholesale, Flipkart Plus, and Flipkart Marketplace, the agency caters to a several consumer base, from character purchasers to businesses. Executive Client Relationship at Flipkart The enterprise business enterprise’s era-driven method ensures seamless order processing, very last-mile delivery, and client pride.
Executive Client Relationship at Flipkart Through upgrades like Flipkart SmartBuy, Big Billion Days, and its fintech arm, Flipkart keeps shaping the Indian e-exchange landscape. The organization moreover specializes in sustainability through adopting inexperienced packaging and green delivery chain projects. Flipkart’s paintings’ way of life emphasizes increase, collaboration, and purchaser-centricity, making it a preferred employer within the industry.
Roles:
- Client Acquisition: Identifying and onboarding new customers for the company’s 3PL offerings through market studies and outreach.
- Client Relationship Management: Develop extended-term partnerships with present clients, knowing their logistics goals, and providing customized answers.
- Operational Coordination: Ensuring clean provider delivery with the beneficial resource of liaising between customers and inner groups together with warehousing, transportation, and supply chain control.
- Sales Strategy Development: Formulating strategies to enhance earnings overall performance, forecast tendencies, and stress profit growth.
- Negotiation and Contract Management: Securing worthwhile agreements via negotiating pricing and service terms with customers.
Responsibilities:
- New Business Development: Actively identifying and pursuing new business enterprise possibilities within the logistics zone.
- Customer Satisfaction: Continuously engaging with clients to assess pride levels and address problems efficiently.
- Service Enhancement: Analyzing comments and optimizing logistics solutions to satisfy evolving consumer desires.
- Market Analysis: Keeping abreast of industry inclinations, competitors, and new marketplace possibilities.
- Performance Reporting: Providing regular reviews on customer engagement, income normal performance, and enterprise improvement sports activities.
Key Skills Required
- Relationship Management: Strong interpersonal capabilities to construct and preserve consumer relationships.
- Negotiation Skills: Ability to barter contracts and service agreements for on the identical time useful effects.
- Logistics Expertise: Deep knowledge of supply chain operations, warehousing, and transportation services.
- Problem-Solving: Ability to choose out troubles and provide practical answers to customers.
- Communication: Excellent verbal and written verbal exchange capabilities for powerful patron interplay.
Education and Qualifications
- Bachelor’s diploma in Business Administration, Supply Chain Management, Logistics, or an associated subject.
- MBA in Sales, Marketing, or Logistics (preferred however no longer compulsory).
- 2-5 years of experience in consumer courting management, preferably in logistics or 3PL offerings.
- Knowledge of logistics software program programs and CRM gadgets.
- Strong analytical and preference-making competencies.
Job Description: Executive Client Relationship
The Executive – Client Relationship is chargeable for fostering and coping with robust relationships with clients even as making sure their logistics dreams are met efficiently. Executive Client Relationship at Flipkart This characteristic entails acquiring new clients, maintaining modern ones, and imparting customized 3PL solutions. Executive Client Relationship at Flipkart The incumbent will work closely with inner teams and outdoor stakeholders to make certain seamless operations, negotiate contracts, and beautify client satisfaction. The function requires a balance of operational know-how and consumer control capabilities to power commercial enterprise growth and ensure prolonged-term client retention.
Benefits of Working at Flipkart
- Career Growth Opportunities: A dynamic painting surroundings that fosters learning and career improvement.
- Competitive Compensation: Attractive earnings applications, everyday general overall performance-based incentives, and worker stock options.
- Work-Life Balance: Flexible artwork guidelines, hybrid artwork models, and employee health programs.
- Learning and Development: Access to training programs, control improvement, and upskilling obligations.
- Employee Benefits: Comprehensive health insurance, parental leave, and one-of-a-kind worker discounts on Flipkart products.
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