Tech Support Practitioner at Accenture, An Infra Tech Support Practitioner is an IT professional accountable for retaining, troubleshooting, and optimizing IT infrastructure, together with Microsoft Windows Servers, networking devices, and software program software software packages. This function includes offering Level 1 and Level 2 manuals, making sure easy device’s normal ordinary overall performance, and assisting customers with technical problems. Tech Support Practitioner at Accenture The practitioner works cautiously with IT businesses to enhance device reliability, safety, and compliance. They moreover make contributions to device monitoring, performance optimization, and backup management. This feature requires robust technical talents, problem-fixing skills, and facts of ITIL methods to make certain green IT operations in a commercial enterprise organization surroundings.
- Role: System Administrator / Engineer
- Company: Accenture
- Experience: 3 – 5 years
- Salary: Not Disclosed
- Location: Bengaluru
- Qualification: B.Tech/B.E.
- Employment Type: Full Time,Â
Tech Support Practitioner at Accenture Walk-in-interview|3 – 5 years| Apply 2025
At Accenture, the Infra Tech Support Practitioner performs an important function in delivering exceptional IT infrastructure manual services. Working internal Accenture’s global IT framework, they control gadget configurations, troubleshoot technical problems, and put into effect protection protocols. Accenture gives modern-day device and business organizational notable practices to ensure seamless IT operations. Tech Support Practitioner at Accenture The function gives publicity to various cloud and on-premise eras, fostering professional growth and skills enhancement. Practitioners collaborate with bypass-beneficial agencies to beneficial resource employer continuity and virtual transformation duties, making Accenture a super place of job for IT professionals searching out innovation and excellence in era offerings.
About CompanyÂ
Accenture is an international expert offerings organization that specializes in digital transformation, cloud computing, and business corporation consulting. Headquartered in Dublin, Ireland, Accenture operates in more than one hundred twenty global locations, serving customers from several industries, which include finance, healthcare, generation, and retail. Tech Support Practitioner at Accenture The company gives quit-to-surrender answers in technique, consulting, interactive, era, and operations, helping corporations enhance efficiency and electricity innovation.
Tech Support Practitioner at Accenture is understood for its contemporary answers in synthetic intelligence, cybersecurity, and cloud services, partnering with maximum vital era groups together with Microsoft, AWS, and Google Cloud. The organization invests carefully in studies and development to live earlier in technological improvements, making sure that its customers enjoy contemporary virtual answers.
With a robust self-control to sustainability, Accenture actively promotes green IT practices, agency social obligation responsibilities, and frame of people range. Tech Support Practitioner at Accenture The organization fosters a way of life of non-prevent gaining knowledge of and professional improvement, presenting numerous education applications and certifications. Accenture’s inclusive artwork surroundings, emphasis on innovation, and international presence make it a favored organization for tech specialists. Employees at Accenture experience superb professional development opportunities, aggressive compensation, and a dynamic place of business way of lifestyle that encourages collaboration and creativity.
Roles of a Tech Support Practitioner
- Technical Support & Maintenance: Provides proactive and reactive help for IT infrastructure, ensuring structures run easily with minimum downtime.
- Incident Management: Identifies, analyzes, and resolves technical troubles following predefined strategies and escalation protocols.
- System Monitoring & Performance Optimization: Monitors device health, plays regular safety and optimizes server and community common fashionable overall performance.
- Collaboration & Documentation: Works closely with unique IT teams to record device configurations, troubleshooting steps, and first-rate practices.
- Security & Compliance: Ensures that IT infrastructure adheres to protection regulations, compliance necessities, and statistics safety recommendations.
Responsibilities of a Tech Support Practitioner
- Server Administration: Manages Microsoft Windows Server infrastructure, making sure device availability and common performance.
- Troubleshooting & Problem Resolution: Diagnoses technical issues, applies appropriate fixes, and escalates complicated problems to higher-diploma guide companies.
- Patch Management & Upgrades: Installs updates, protection patches, and software software software program upgrades to maintain system balance.
- User Support & Training: Assists save you-customers with technical issues, offers steering, and guarantees clean IT operations.
- Disaster Recovery & Backup Management: Implements backup solutions and healing plans to defend against facts loss and device screw-ups.
Key Skills Required
- Microsoft Windows Server Administration: Proficiency in managing and troubleshooting Windows Server environments.
- Networking Fundamentals: Knowledge of TCP/IP, DNS, DHCP, VPN, and firewall configurations.
- System Monitoring & Performance Tuning: Experience with monitoring machines and fashionable common overall performance optimization techniques.
- Problem-Solving & Analytical Thinking: Ability to diagnose and remedy technical problems correctly.
- ITIL & Service Management: Understanding of ITIL frameworks and exceptional practices for IT carrier control.
Education & Qualification Requirements
- Bachelor’s Degree in Computer Science, IT, or associated area: A vital qualification for IT infrastructure roles.
- Hands-on Experience: Prior revel in IT support, device administration, or network management.
- Communication Skills: Strong verbal and written conversation competencies for effective collaboration.
- Adaptability & Continuous Learning: Ability to analyze new technology and stay updated with IT commercial enterprise company inclinations.
 Job Description
Tech Support Practitioner at Accenture The Infra Tech Support Practitioner is chargeable for imparting ongoing technical help, maintenance, and troubleshooting of producing and improving systems and software software merchandise. This position consists of coping with every way flung and onsite guide while managing configured offerings inside the route of numerous systems. Tech Support Practitioner at Accenture The practitioner will artwork the interior of a described walking model and strategies to ensure seamless functionality and basic normal overall performance of IT infrastructures, together with hardware, software program application, and networking systems. This characteristic consists of Level 1 (L1) and Level 2 (L2) help, presenting clean and intermediate troubleshooting for infrastructure-related issues.
Benefits of Working at Accenture
- Career Growth & Learning: Access to worldwide-elegance education, certifications, and professional development applications.
- Competitive Compensation & Benefits: Attractive profits applications, sizeable time-honored universal performance-based certainly incentives, and entire blessings.
- Work-Life Balance: Flexible artwork arrangements, far-flung artwork options, and health programs.
- Global Exposure & Networking: Opportunities to work with international customers, the modern era, and various businesses.
- Inclusive & Innovative Work Environment: Commitment to variety, equity, sustainability, and present-day technological innovation.
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