Concentrix Walk-In Drive For Customer Support Job For Freshers

Concentrix Walk-In Drive For Customer Support Job For Freshers:

If you are trying to start your career in customer service and you are placed in or around Hyderabad, Concentrix is offering an exciting opportunity for freshers to join their International Voice Process crew. Concentrix, a worldwide leader in enterprise offerings, is conducting a walk-in interview for customer service positions at their Uppal office. This is a fantastic opportunity for applicants who’re keen to begin their expert adventure in a dynamic, fast-paced environment. Let’s take a deep dive into the details of the Concentrix Walk-In Drive for Customer Support and explore the task description, qualifications, duties, and why that is a fantastic opportunity for freshers.

• Job Title: Customer Support
• Salary: Rs 1-2.25 Lacs P.A.
• Location: Hyderabad 
• Company: Concentrix
• Qualifications: Graduation Not Required
• Experience: 0 years

ABOUT CONCENTRIX 

Concentrix is a worldwide business leader in services that specializes in client engagement and enterprise method outsourcing (BPO). With a presence in over forty countries, Concentrix serves clients across diverse industries, which include era, healthcare, finance, retail, and more. The organisation specializes in handing over high-quality patron stories, leveraging modern-day technology, and providing progressive answers. Known for its robust employee tradition and commitment to boom, Concentrix fosters an environment in which personnel can thrive professionally. Through its know-how in customer service and operational excellence, Concentrix remains a dependable companion for a number of the sector’s leading manufacturers.

Job Overview:

Concentrix is hiring for customer service roles in their International Voice Process at their Uppal, Hyderabad office. This stroll-in power is open to freshers and does not require prior experience. The function includes handling inbound and outbound calls, presenting answers to consumer queries, and preserving a high level of client satisfaction. Excellent verbal exchange competencies in English are essential. The income variety is 1-2.25 Lacs P.A. Apply on 23rd April, 10:30 AM to 1:30 PM.

What is Concentrix?

Concentrix is one of the most important commercial enterprise offerings groups globally, providing a wide range of customer support and business process outsourcing. solutions. With a presence in over 40 nations and serving customers throughout diverse sectors like generation, healthcare, finance, and retail, Concentrix is well-known for its international reach and progressive approach to customer support. Their popularity for handing over exquisite patron stories has made them a reliable companion for some of the world’s maximum famend brands.

Job Qualifications and Skills:

If you are keen on applying for this customer service function, here are the critical qualifications and skills required:

• Education: While there’s no unique academic qualification required, applicants with a high school diploma or equivalent are eligible to use. Freshers who are keen to kick-start their careers in customer support are welcome.
• Communication Skills: Since this is an international voice technique, talent in English, both spoken and written, is vital. An impartial accessory and clear articulation are pretty valued.
• Problem-Solving Abilities: The capability to clear up consumer queries correctly and successfully is a key requirement. You could be skilled to deal with one-of-a-kind sorts of consumer problems, but an innate capability to think on your own will provide you with an advantage.
• Flexibility: Since that is an international system, flexibility in terms of shift timings is expected. Candidates should be open to operating in rotational shifts, which include night-time shifts if required.
• Tech-Savvy: While no advanced technical talents are required, primary laptop literacy and familiarity with MS Office and Internet usage might be useful.
• Freshers Welcome: If you are a more energizing with a passion for helping humans and delivering first rate customer service, that is the proper entry-level position to start your career.

Roles and Responsibilities:

As part of the Concentrix International Voice Process, here are the important obligations you’ll undertake:

• Handle Inbound/Outbound Calls: Your number one mission may be to handle inbound and outbound patron calls, addressing client troubles and issues in a timely way.
• Offer Solutions: You will want to pick out client troubles and provide suitable answers, retaining purchaser pleasure in thoughts.
• Document and Track Customer Interactions: Accurate document-keeping of patron interactions is critical. You will be liable for updating customer info, issues raised, and resolutions provided.
• Follow Up with Customers: Ensure that problems are resolved completely and comply with up on open instances to make certain pride.
• Maintain a Professional Attitude: Always continue to be courteous and professional even as managing customers, even in stressful conditions.
• Achieve Performance Metrics: You could be expected to meet key overall performance indicators (KPIs), including call great, customer satisfaction, and response time.

Salary and Benefits:

The revenue range for the Customer Support function at Concentrix is among 1-2.25 Lacs P.A., which is aggressive for freshers beginning in the industry. The organisation additionally gives various perks and benefits, which include:

• Health Insurance: Comprehensive fitness insurance for employees.
• Training and Development: Concentrix offers considerable schooling packages that will help you expand your abilties and develop in the organisation.
• Career Growth: With numerous internal opportunities, Concentrix encourages career development and boom for its personnel.

Why Choose Concentrix?

Concentrix stands out as one of the main agencies in the BPO zone due to its dedication to offering notable customer studies. Here’s why you must remember becoming a member of Concentrix:

• Global Exposure: Working in a global voice manner offers you exposure to customers from numerous regions and industries, enhancing your communication and trouble-fixing abilties.
• Dynamic Work Environment: Concentrix promotes a vibrant and dynamic place of work, with an emphasis on teamwork, collaboration, and a fun subculture
• Training and Support: Concentrix offers thorough education to new personnel, making sure that they’re properly equipped to deal with patron queries and deliver exquisite service.
• Growth Opportunities: With a international presence and plenty of business sectors, Concentrix presents personnel with considerable opportunities to develop their careers.

Click Here to Apply Online 

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