Sutherland Job in Chennai – Remote Opportunities for Freshers:
In contemporary tech-driven international customer support roles are evolving rapidly, and one of the most exciting and on hand roles in this space is that of a Service Desk Technician. For applicants who are sparkling out of college or seeking out a professional exchange, the coolest news is that Sutherland Jobs in Chennai for Freshers Remote Opportunities are open and hiring. Sutherland, an international chief in virtual transformation and enterprise process outsourcing, is actively seeking out enthusiastic individuals for this function.
- Job Title: Service Desk Technician
- Salary: Not Disclosed
- Location: Chennai
- Company: Sutherland
- Qualifications: Any Graduate
- Experience Required: 0– 5 years
- Job Type: Remote
ABOUT SUTHERLAND
Sutherland is a worldwide leader in digital transformation, business system outsourcing (BPO), and procurement, enjoying control. With over 35 years of industry experience, Sutherland serves Fortune thousand clients across key sectors, which include energy, healthcare, banking, and telecommunications. Headquartered in the United States, the corporation operates in more than 20 nations, consisting of a main presence in India with offices in Chennai. Sutherland is understood for its commitment to innovation, worker improvement, and fostering a diverse and inclusive place of business that empowers individuals to develop and thrive professionally.
Sutherland Job in Chennai – Remote Opportunities for Freshers: Job Description
Sutherland is hiring Service Desk Technicians for faraway roles primarily based in Chennai. This function involves providing first-degree IT assistance, troubleshooting hardware/software program problems, and helping users through phone, email, or chat. Ideal for freshers and applicants with as much as five years of enjoy. Strong communication abilities, primary technical know-how, and trouble-solving abilities are vital. Women applicants are favored as part of the enterprise’s range and inclusion initiatives.
Why Choose a Sutherland Job in Chennai?
Sutherland is a properly hooked-up call within the BPO and ITES industry. With a robust global presence and an office located in Chennai, the organization offers a solid and growth-oriented career. Whether you’re a more energizing moving into the corporate international or someone with some years of enjoy, the Sutherland Job in Chennai for Freshers Remote Opportunities can offer the best launchpad in your tech profession.
Sutherland Job in Chennai: Key Responsibilities
The position of a Service Desk Technician at Sutherland consists of a mixture of technical support and customer support. Here are the primary responsibilities:
- Respond to user queries through the smartphone, electronic mail, or chat, and resolve primary technical issues.
- Provide first-degree guidance for laptop, computer, and software-associated problems.
- Log incidents and service requests into the IT Service Management (ITSM) system
- Escalate unresolved problems to better-stage IT support teams as needed.
- Follow trendy operating processes and ensure consistent service shipping.
- Track price ticket popularity and ensure timely resolution and closure.
- Deliver outstanding customer support even as you handle complaints or escalations.
- Maintain know-how bases and report solutions for repetitive issues.
Required Qualifications
Candidates interested by the Sutherland Job in Chennai for Freshers Remote Opportunities want to satisfy some primary qualifications:
- Educational Qualification: A Bachelor’s diploma in Computer Science, IT, or any associated area.
- Experience: zero–five years (Freshers are surprisingly encouraged to apply).
- Technical Knowledge: Basic know-how of operating structures (Windows/Linux), MS Office gear, and remote troubleshooting techniques.
- Communication Skills: Excellent spoken and written English.
- Problem-Solving Ability: Quick questioning and the capacity to troubleshoot under stress.
- Work Environment: Must have a strong internet connection and a quiet space for far-off work.
Why Freshers Should Consider Sutherland Remote Roles
- The Sutherland Job in Chennai for Freshers Remote Opportunities is a golden opportunity for brand spanking new graduates for numerous motives:
- Remote Flexibility: Work from the consolation of your home at the same time as being a part of a global crew.
- On-the-Job Training: Learn whilst you earn – Sutherland gives schooling to help new hires understand the structures and gear required.
- Career Growth: A dependent profession course with inner promotions and upskilling possibilities.
- Global Exposure: Work with international customers and research expert great practices.
- Diversity and Inclusion: A supportive environment that values women and underrepresented groups.
How to Apply
To observe for the Sutherland Job in Chennai for Freshers Remote Opportunities, candidates can visit the legit Sutherland Careers Page or search for listings on process portals like Naukri, LinkedIn, and Indeed. Ensure your resume highlights your tech knowledge, conversational abilities, and eagerness to learn.
Tips to Succeed in the Hiring Process
- Here are some suggestions to face out in the course of your application and interview for the Sutherland Job in Chennai:
- Customize your resume for the provider table role with applicable competencies like troubleshooting, conversation, and familiarity with ticketing systems.
- Prepare for scenario-primarily based questions that check your technique for dealing with consumer troubles.
- Demonstrate a willingness to learn and adapt to new technology.
- Be equipped to exhibit your tender abilties—empathy, staying power, and readability are critical in this role.
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