Accenture Walk-in Interview in Gurugram:
Are you seeking out an exciting career opportunity in customer service? Accenture, a global leader in expert offerings, is undertaking a walk-in interview in Gurugram for Customer Support Roles (Voice and Chat Process). If you have 1-four years of experience and are eager to paintings with a reputable business company, this will be your chance to sign up for a dynamic team
- Job Title: Customer Support Executive
- Salary: Not Disclosed
- Job Location: Gurugram
- Company: Accenture Job for FreshersÂ
- Qualifications: Any DisclosedÂ
- Experience Required: 1 – 4 years
ABOUT ACCENTUREÂ
Accenture is a worldwide expert services leader with expertise in virtual, cloud, and security solutions. Operating in over 120 global locations, it enables groups to innovate and transform through modern technology and consulting services. Known for its inclusive art work way of existence, Accenture fosters professional growth, getting to know, and range. With over seven hundred 000 personnel, it offers unequalled value to customers in industries like finance, healthcare, and retail. Recognized for sustainability and moral practices, Accenture is a Fortune 500 agency and a pinnacle international organization. Join Accenture to build a future of innovation and excellence.
Job Description:
Accenture is hiring Customer Support Executives (Voice & Chat Process) in Gurugram. Responsibilities include dealing with consumer queries through calls and live chat, resolving troubles, preserving statistics, and ensuring exceptional delight. Candidates want 1-4 years of enjoy, fantastic communication capabilities, and clean laptop records. Freshers with sturdy English/Hindi talent can also apply. Rotational shifts are observed. Walk-in interviews open—carry your resume, ID proof, and certificates. Janann international leader with growth opportunities!
Why Choose Accenture?
Accenture is a Fortune 500 corporation regarded for its innovation, worker-awesome hints, and global presence. With over three.8K+ opinions from employees, it’s clear that Accenture gives a supportive work environment, competitive salaries, and growth opportunities.
Key Responsibilities:
As a Customer Support Executive at Accenture, your number one position will involve managing consumer queries through voice and chat techniques. Here’s a breakdown of the duties:
Handling Customer Inquiries
- Respond to patron queries through cellphone calls and stay chat.
- Provide accurate and well-timed resolutions to consumer problems.
Problem Resolution
- Troubleshoot client troubles related to merchandise/services.
- Escalate complicated troubles to the relevant departments at the sametime as vital.
Maintaining Customer Satisfaction
- nan an immoderate degree of customer satisfaction through professional conversation.
- Follow up with clients to verify the trouble decision.
Documentation & Reporting
- Maintain particular records of consumer interactions.
- Generate evaluations on commonplace purchaser problems for process improvement.
Adherence to Guidelines
- Follow agency recommendations and compliance necessities.
- Meet fashionable overall performance metrics, which include Average Handling Time (AHT) and First Call Resolution (FCR).
Qualifications & Skills Required: Walk-in Interview in Gurugram
To be eligible for the Accenture stroll-in interview in Gurgaon, candidates must meet the following requirements:
Educational Qualifications:
- Graduation is obligatory (Any flow into).
- Excellent conversational talents in English and Hindi (verbal & written).
Experience:
- 1-four years of experience in customer support (voice/chat technique).
- Freshers with sturdy communication abilties can also be considered.
Technical & Soft Skills:
- Basic pc know-how (MS Office, CRM equipment).
- Strong hassle-solving competencies.
- Ability to paintings in rotational shifts (24/7 assist surroundings).
- Patience and empathy at the same time as handling client lawsuits.
Why Attend the Walk-in Interview in Gurugram?
Here’s why this opportunity stands out:
- Reputed Brand: Work with an international leader in IT and consulting.
- Career Growth: Opportunities for upskilling and promotions.
- Employee Benefits: Health insurance, paid leaves, and bonuses.
- Work-Life Balance: Flexible shifts and worker fitness packages.
How to Prepare for the Walk-in Interview in Gurugram?
To increase your opportunities of choice, comply with those suggestions:
- Practice Common Interview Questions
- Improve Communication Skills
- Speak truly and optimistically.
- Work on grammar and pronunciation.
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