Concentrix

Concentrix Corporation is a international leader in organisation enterprise device outsourcing (BPO) and consumer experience (CX) offerings, based in Newark, California. Founded in 1983, it have end up an impartial, publicly-traded employer on December 1, 2020, after spinning off from SYNNEX.

Today, Concentrix serves over 2,000 clients—which includes 155 Fortune Global 500 manufacturers—inside the route of six continents and further than 70 global locations, presenting services in 100 and fifty+ languages. Its solutions span consumer care, virtual transformation, AI-powered analytics, technical resource, and another time-workplace operations.

By 2023, the company organisation reached approximately 440,000 personnel, developing to 450,000 in 2024, and stated USD $22–$23 billion in annual earnings. Concentrix moreover earned a gap on the Fortune 500 in 2024, score #499.

Driven with the resource of CEO Chris Caldwell because of the reality that its public debut, the agency business enterprise has grown organically and thru key acquisitions—IBM Daksh (2013), Minacs, Convergys (2018), Webhelp (2023), and Philippines’ BlinkCX (2025). These moves helped boom Concentrix’s worldwide gain and diversify its business employer portfolio.

Their company assignment emphasizes being a “new breed of tech-powered, intelligence-fueled” industrial agency organization that annoying situations conventions and ensures “clever transformation” via included format, deliver collectively, and run abilities . This consists of AI-better tool like iX Hello 2.Zero, and deep agency expertise in some unspecified time in the destiny of sectors like tech, banking, healthcare, retail, telecom, and public services.

While Concentrix enjoys a sturdy reputation for consumer retention—approximately 90 five%—and deep partnerships with lengthy-term clients (avg. Sixteen years), worker reviews are blended. Reddit customers report evaluations starting from toxic administrative center manner of existence and underpayment to harsh ordinary favored average regular ordinary overall performance desires. One normal announcement said: