Inbound Sales Representative at Accenture in Gurugram:
Accenture, a global leader in expert offerings, is actively in search of dynamic people to enroll in their team as Inbound Sales Representative Associates in Gurugram. This function gives a totally precise possibility to engage with customers, solve queries, and make a contribution to the employer’s growth. In this blog, we can delve into the process description, qualifications, obligations, and the capabilities required to excel in this function.
- Job Title: Inbound Sales Representative Associate
- Salary: Not DisclosedÂ
- Location: GurugramÂ
- Company: Accenture
- Qualifications: Any Graduate
- Experience: 1Â –Â 3Â years
ABOUT ACCENTUREÂ
Accenture is a main international professional services corporation, specializing in supplying a wide variety of offerings in technology, consulting, virtual generation, and operations. With a presence in over a hundred and twenty worldwide places and a team of workers of extra than seven hundred 000 personnel, Accenture partners with companies and governments to supply transformative outcomes. The agency leverages the electricity of cloud, information, and AI to assist customers turn out to be greater agile, green, and revolutionary. Committed to inclusion, sustainability, and continuous innovation, Accenture fosters a severa and dynamic work lifestyle. Its Gurugram administrative center is a key hub, supporting severa worldwide customers and talents, which includes inbound income operations.
Job Overview:
The Inbound Sales Representative Associate position at Accenture in Gurugram entails handling incoming purchaser inquiries, resolving issues, and promoting relevant products or services. Candidates with 1–3 years of experience in customer support or earnings are desired. Strong communication capabilities, technical skillability, and the capacity to paintings in rotational shifts are crucial. This function offers a dynamic artwork environment, comprehensive education, and booming opportunities. The Accenture Inbound Sales Representative Job in Gurugram is suitable for experts aiming to construct a career in a global organization.
Understanding the Role:
As an Inbound Sales Representative Associate at Accenture, your primary duty is to manage and remedy customer queries, address escalations, and provide the most dependable solutions. This feature is pivotal in ensuring consumer pleasure and retaining Accenture’s recognition for excellence in service delivery.
Inbound Sales Representative at Accenture: Key Responsibilities
- Customer Interaction: Engage with clients via numerous channels, including phone, email, and chat, to cope with their inquiries and troubles.
- Issue Resolution: Analyze consumer troubles, provide well-timed solutions, and make certain that each interactions are documented appropriately.
- Product Knowledge: Stay updated with the present-day product services and offerings to offer informed assistance to customers.
- Sales Support: Identify opportunities to upsell or circulate-sell services based on client dreams and alternatives.
- Collaboration: Work carefully with other groups to ensure seamless carrier shipping and customer delight.
Qualifications and Skills:
To be taken into consideration for the Inbound Sales Representative Associate function at Accenture, applicants ought to meet the following standards:
- Educational Qualification: A graduate degree in any field.
- Experience: 1 to three years in a customer support or earnings position, ideally in the telecom or global BPO sector.
- Communication Skills: Proficiency in English, both written and verbal, with robust comprehension abilities.
- Technical Skills: Familiarity with CRM systems and MS Excel; typing pace of 25 words consistent with minute with 80 5% accuracy.
- Shift Flexibility: Willingness to paintings in rotational shifts, which include night shifts, to cater to the global patron base.
- Sales Acumen: Experience in earnings, retention, or technical manuals is excellent.
Why Choose Accenture?
Accenture offers a dynamic work environment that fosters growth and development. Employees benefit from:
- Comprehensive Training: Gain in-depth know-how and skills via based totally education packages.
- Career Advancement: Opportunities for professional development inside a global business enterprise.
- Work-Life Balance: Flexible artwork arrangements to ensure a healthy artwork-existence stability.
- Inclusive Culture: A numerous and inclusive administrative center that values character contributions.
How to Apply
Interested candidates can practice for the Inbound Sales Representative Associate position at Accenture by the use of touring the authentic Accenture careers portal or via the listing systems. Ensure that your resume highlights relevant experience and abilities to increase your chances of securing an interview.
Conclusion
The Inbound Sales Representative Associate function at Accenture in Gurugram offers a promising career path for individuals enthusiastic about customer service and sales. With the proper qualifications, abilties, and a consumer-centric approach, you could make contributions to Accenture’s challenge of delivering wonderful providers to clients internationally.
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