Job Opening 2025 For Fresher Process Associate at Genpact, A Communication and Engagement Lead at Google Operations Center is liable for designing and executing verbal exchange strategies that decorate worker engagement and energy with an exquisite administrative center lifestyle. This characteristic requires strategic conversation abilities, occasion-making plans expertise, and robust collaboration with senior executives. Process Associate at Genpact The lead manages large-scale conferences, develops storytelling content cloth, and oversees global initiatives. With a focal point on governance, responsibility, and cultural alignment, this role performs a pivotal issue in making sure that Google’s values are meditated in each communique and occasion. The high-quality candidate needs to be proactive, detail-orientated, and have exquisite stakeholder control abilities.
- Customer Success Associate
- Company: Genpact
- Experience: 0 – 1 years
- Salary: Not Disclosed
- Location: Hyderabad
- Qualification: B.Tech/B.E.Â
- Full Time,
Job Opening 2025 For Fresher Process Associate at Genpact |Hyderabad
The Communication and Engagement Lead at Google Operations Center is accountable for handling employee engagement initiatives, growing compelling content, and executing high-impact events. Process Associate at Genpact This function calls for collaboration with senior leaders, pass-useful groups, and carriers to ensure seamless execution of conversation techniques. With a sturdattentionon to storytelling and governance, the lead performs a critical function in fostering wonderful artwork surroundings. The position additionally involves supporting global applications, overseeing surveys, and imposing recognition projects. This function demands a combination of creativity, assignment management capabilities, and the functionality to work in fast-paced, dynamic environments.
About Company
 Process Associate at Genpact Google Operations Center (GOC) is a key part of Google’s commitment to delivering brilliant customer manuals It provides diverse offerings, which incorporate troubleshooting product problems, assisting advertisers, and making sure easy business agency operations for Google’s numerous individual business teams work for the duration of extraordinary regions and competencies to provide pinnacle-tier assistance and make certain that Google’s services and products run effectively.
The GOC lifestyle is constructed on innovation, collaboration, and excellence. Employees benefit from a dynamic place of work in which they interact in significant paintings, accumulate non-stop learning opportunities, and are encouraged to contribute their minds. The enterprise places a strong emphasis on workers’ well-being, and inclusion, making it an inspiring area for artwork.
Roles of a Communication and Engagement Lead
- Employee Engagement Strategist – Develop and enforce verbal exchange strategies that foster a first-rate and engaged workplace tradition, ensuring alignment with Google’s values and dreams.
- Executive Communications Partner – Collaborate with senior executives to create impactful messaging, displays, and verbal exchange materials that resonate with employees.
- Event Planner and Coordinator – Managed big-scale worker sports and conferences, overseeing dealer relationships and logistics and making sure terrific testimonies.
- Content Developer and Storyteller – Craft compelling narratives and verbal exchange substances, which consist of emails, slides, films, and intranet content material to raise awareness of the effect of GOC.
- Program Manager – Oversee international communication tasks, employee popularity applications, and governance frameworks to ensure seamless execution and compliance.
Responsibilities of a Communication and Engagement Lead
- Develop Annual Employee Engagement Plan – Set goals, and finance allocations, and lay a domain occasions calendar to streamline employee engagement activities.
- Create and Manage Communication Materials – Ensure well-timed and great delivery of emails, talking elements, and indicates for the Hyderabad and India-based total teams.
- Lead Large-Scale Events and Meetings – Plan and execute worker engagement events with attendance of over three 000 employees, ensuring impactful reviews.
- Enhance Global Program Delivery – Support neighborhood implementation of global initiatives, which encompass rewards, surveys, and intranet control for cohesive enjoyment.
- Ensure Cross-Functional Collaboration – Advise companies on conversation strategies, regulations, and fantastic practices to preserve consistency and accountability.
Job Description
 Process Associate at Genpact As a Communication and Engagement Lead, you’ll play an important function in driving worker engagement, conversation techniques, and occasion-making plans for the Google Operations Center (GOC) in Hyderabad. This characteristic calls for splendid communique talents, strategic planning, and a deep record of employee engagement. You will work cautiously with move-beneficial leaders to enhance the internal communique and make sure they are supportive and inspired personnel. Additionally, you may offer a consultative manual to the Bangalore website online and lead complicated worldwide communication initiatives. Process Associate at Genpact This position requires advanced storytelling abilities, government engagement, and a proactive method of managing events and employee applications.
Essential Skills for a Communication and Engagement Lead
- Strategic Communication – Ability to craft clean, engaging, and impactful messaging throughout numerous communication channels.
- Stakeholder Management – Expertise in collaborating with senior executives, companies, and pass-useful teams to align communication techniques.
- Event Management – Strong experience in making plans, coordinating, and executing massive-scale employer sports.
- Project Management – Ability to supervise multiple duties, ensuring well-timed delivery and high-quality execution while handling property efficiently.
- Creative Storytelling – Proficiency in developing engaging content material that aligns with Google’s subculture and enhances employee engagement.
Education and Qualifications
- Bachelor’s Degree – Preferably in Communications, Public Relations, Marketing, or a related subject.
- 7-10 Years of Experience – In company communications, worker engagement, or event control, preferably inside a worldwide organization.
- Program Management Expertise – Minimum of 5 years dealing with circulate-useful communication tasks.
- Technical Proficiency – Experience the use of Google Workspace (Docs, Slides, Gmail, Calendar, and so forth.) for seamless communication and planning.
- Flexibility and Adaptability – Ability to work in unique time zones and collaborate with international groups at the same time as wished.
 Process Associate at Genpact With centers in diverse global places, together with Hyderabad and Bangalore, GOC is instrumental in enhancing Google’s customer support and overall operational performance. Employees revel in aggressive advantages, worldwide beauty infrastructure, and colorful work surroundings that foster creativity and expert growth. Process Associate at Genpact Whether it’s resolving complex problems for advertisers or enhancing product usability, GOC personnel play a crucial feature in making Google a consumer-centric employer.
 Benefits at Google
- Comprehensive Healthcare – Employees accumulate clinical, dental, imaginative, and prescient coverage to make sure theyare properly for themselves and their families.
- Parental Leave – Gender-independent toddler bonding depart, 26-week starting-determine maternity leave, and generous circle of relatives help suggestions.
- Free Meals and Snacks – Daily meals, completely stocked micro-kitchens, and access to excellent food options.
- Professional Growth Opportunities – Career improvement programs, mentorship, and schooling to assist worker increase.
- Work-Life Balance Support – Flexible artwork hours, far-flung artwork options, and nicely-being programs to promote healthy work-existence stability.
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