Inside Sales Representative
Job Description
As an Inside Sales Representative, you may be the the front-line voice of Verizon, engaging with capacity and existing customers through calls, emails, and virtual conferences. You’ll cognizance on knowledge client wishes, imparting tailored answers, and remaining income that guide enterprise goals and enhance customer satisfaction.
Whether you are promoting cell plans, enterprise connectivity, or organisation generation, your position is key to using Verizon’s increase.
🛠️ Key Responsibilities
- Make outbound calls to potential and present customers to promote Verizon services and products
- Respond to inbound inquiries and provide answers aligned with purchaser needs
- Build and hold a pipeline of certified leads for the usage of CRM equipment (e.G., Salesforce)
- Conduct needs checks and endorse appropriate wi-fi, net, or enterprise solutions
- Collaborate with income, advertising, and customer support groups to ensure a seamless consumer experience
- Meet or exceed monthly/quarterly sales objectives and KPIs
- Stay updated on Verizon’s offerings, pricing, and promotions
- Handle objections, negotiate terms, and near income effectively
- Provide follow-up support to ensure customer satisfaction and retention
✅ Required Qualifications
🎓 Education:
- High college diploma or GED required
- Bachelor’s degree in Business, Marketing, or associated subject desired
👨💼 Experience:
- 1–3 years of enjoy in sales, customer support, or telesales roles
- Telecom, tech, or SaaS experience is a plus
- Proven tune file of assembly or exceeding sales targets
🧠 Skills:
- Strong verbal and written communication skills
- Ability to build rapport and cope with objections
- Comfortable with sales software, CRM tools, and virtual communication systems
- Goal-pushed mindset and sturdy work ethic
- Excellent time management and multitasking capabilities
- Willingness to work in an extreme-energy, fast-paced environment
