Sutherland Walk-In Job: Exciting Opportunity for Freshers:
Are you a current graduate or someone looking to kickstart your career in dynamic international customer support? Sutherland, a global chief in commercial organization method outsourcing, is providing an exciting opportunity for freshers to enroll in their International Voice Process. This walk-in interview is scheduled to take place from 15th May to twenty second May, between 10:00 AM and a couple of:00 PM, at their place of work located in Manikonda, Divyasree Building, Hyderabad.
- Job Role: International Voice Process
- Salary: Not DisclosedÂ
- Location: HyderabadÂ
- Company: Sutherland
- Qualifications: Any Graduate
- Experience: 0Â –Â 3Â years
ABOUT SUTHERLANDÂ
Sutherland is an international chief in corporate business process outsourcing (BPO) and generation-manipulate offerings. Founded in 1986, the corporation offers revolutionary solutions to various sorts of industries, which include healthcare, finance, telecommunications, and retail. With a focus on patron-centric services, Sutherland facilitates businesses to beautify operational performance, improve customer reviews, and increase revenue. The employer operates in over 20 nations, using a team of international experts. Sutherland’s dedication to excellence is reflected in its present-day technology, robust education applications, and collaborative way of life. It continuously strives to create an inclusive and empowering environment for each customer and employee.
Job Description:
Sutherland is hiring for the International Voice Process in Hyderabad. As a customer support consultant, you may assist worldwide clients over the phone, remedy queries, and provide excellent service. The position requires sturdy communication capabilities, problem-solving talents, and a customer-first approach. Ideal candidates ought to have zero to a few years of enjoy, with a passion for providing great assistance. Freshers are welcome to apply. The role offers training and career possibilities in the organization. Join Sutherland to construct your career in a quick-paced, profitable environment.
Why Choose Sutherland?
Sutherland is renowned for handing over tremendous client stories at some point of severa industries. By becoming a member of their team, you come to be part of a company that values innovation, collaboration, and non-stop reading. Working with the Sutherland approach is attractive with clients from severa cultural backgrounds, improving your conversation skills, and gaining publicity to international industrial organization practices.
Job Role: International Voice Process Executive
As an International Voice Process Executive, your number one obligation is to handle inbound patron calls from worldwide customers. This position involves:
- Customer Interaction: Addressing purchaser inquiries and supplying solutions in a well-timed and professional manner.
- Product and Service Support: Assisting customers with product-related queries and issuer-associated troubles.
- Problem Resolution: Diagnosing troubles and troubleshooting to provide powerful solutions.
- Effective Communication: Ensuring smooth and concise communication with customers and retaining professionalism continually.
- Documentation: Maintaining accurate facts of customer interactions and resolutions provided.
Qualifications and Skills Required:
To be eligible for this position, candidates must meet the following standards:
- Educational Qualification: Any graduate or postgraduate.
- Experience: 0 to three years (freshers are welcome).
- Communication Skills: Fluency in English, every written and spoken.
- Technical Skills: Basic facts of MS Office programs and internet browsers.
- Interpersonal Skills: Strong problem-fixing talents and the capacity to work in a quick-paced environment.
- Flexibility: Willingness to work in rotational shifts, which encompass night-time shifts.
Responsibilities in Detail:
Your daily duties will consist of:
- Handling Inbound Calls: Managing client inquiries and offering records concerning services and products.
- Resolving Issues: Addressing patron complaints and worries right away and correctly.
- Utilizing Tools: Using software programs to govern client interactions and hold facts.
- Meeting Targets: Striving to fulfill or exceed purchaser expectations and great goals set by the enterprise.
- Collaborating with Teams: Working carefully with internal agencies to remedy complicated customer troubles.
- Maintaining Records: Keeping accurate and up-to-date records of purchaser interactions and resolutions supplied.
Perks and Benefits:
Sutherland gives a competitive sales package at the aspect of several advantages to its employees:
- Salary: Competitive pay primarily based on enjoy and qualifications.
- Cab Facility: Two-way cab facility for night time shifts interior a 25 km radius from the workplace.
- Work Environment: A dynamic and inclusive artwork subculture that promotes growth and improvement.
- Learning Opportunities: Access to schooling packages and workshops to enhance your abilities and career prospects.
How to Apply
Interested candidates can attend the walk-in interview at the subsequent venue:
Venue:
- Sutherland Global Services
- Seventh Floor, Divyasree Building
- Lanco Hills, Khajaguda
- Manikonda, Hyderabad
- Date: fifteenth May to twenty-second May
- Time: 10:00 AM to 2:00 PM
Please carry the following documents with you:
- Updated resume
- Two passport-sized images
- A valid image ID proof (Aadhaar Card, Passport, Voter ID, or Driving License)
Tips for Success in the Interview:
To make a pleasing effect in the course of the interview:
- Research the Company: Familiarize yourself with Sutherland’s offerings, values, and work culture.
- Dress Professionally: Wear formal attire to convey professionalism.
- Prepare for Common Questions: Be ready to talk about your strengths, weaknesses, and reasons for trying to enroll in Sutherland.
- Demonstrate Communication Skills: Practice clean and confident communication, as that is crucial for the position.
- Ask Questions: Prepare thoughtful questions about the organisation and the position to showcase your hobby.
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