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Walk-in-Interview for Freshers as Customer Support Executive Job in Gurugram

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Cognizant is hiring freshers for the position of Walk-in-Interview for Freshers as Customer Support Executive Job in Gurugram. The function requires extremely good communication capabilities, technical expertise, and hassle-solving capabilities. Candidates want to have a minimal technical graduate degree (B.Tech, B.Sc IT, B.Sc, B.Com Sci, MCA, and so forth.) with zero to six months of enjoyment. Responsibilities embody managing patron interactions, resolving technical queries, and making sure of seamless provider delivery. The ideal candidate wants to be element-orientated, organized, and consumer-focused. This function offers the possibility to paint in short-paced ITES/BPO surroundings with professional increase possibilities. Cognizant offers a dynamic and supportive place of business to decorate abilities and professional improvement.

Walk-in-Interview for Freshers – Customer Support Executive Job in Gurugram

Customer Support Executive Job in Gurugram

A Customer Support Executive is responsible for dealing with customer interactions, resolving queries, and ensuring client satisfaction. They provide voice useful resources to address technical and non-technical troubles at the same time as maintaining correct documentation. This function requires amazing conversation abilties, problem-fixing capabilities, and technical competencies. Working in a short-paced environment, the Customer Support Executive wants to be detail-orientated, self-disciplined, and proactive in resolving traumatic conditions. Strong teamwork and collaboration competencies are essential for success. Companies look for candidates with a technical record, a purchaser-centric mindset, and a familiarity with smooth computer applications. A Customer Support Executive performs an essential feature in improving purchaser experience and business business business enterprise popularity.

Walk-in-Interview for Freshers as Customer Support Executive Job in Gurugram

About Company

Cognizant is a multinational company focusing on IT services, consulting, and company organization manner outsourcing. Headquartered in the United States, Cognizant operates globally, turning in virtual transformation solutions to severa industries. The company business enterprise is thought for its sturdy emphasis on innovation, purchaser pride, and worker growth. Cognizant offers a large form of services, which consist of cloud computing, artificial intelligence, and cybersecurity. It offers a dynamic painting environment, fostering professional improvement and professional improvement. With a focus on era-driven answers, Cognizant stays a desired employer for IT specialists and freshers looking to construct a profitable profession inside the business enterprise.

Roles for Walk-in-Interview for Freshers

Customer Interaction: Handle client inquiries through voice assistance with a customer-centric mindset.

Issue Resolution: Identify and remedy technical issues successfully and effectively.

Documentation & Reporting: Maintain correct data of purchaser interactions and increase complex troubles.

Collaboration: Work effectively in a collection surroundings and independently on equal time as required.

Continuous Improvement: Drive method enhancements by identifying root reasons and doing away with defects.

Walk-in-Interview for Freshers as Customer Support Executive Job in Gurugram

Responsibilities:

Effective Communication: Communicate effectively and actually with all clients, making sure an immoderate diploma of customer satisfaction.

Problem-Solving: Approach problems logically and rationally to offer well-timed answers.

Process Adherence: Follow business business enterprise employer guidelines and protocols at the same time as coping with consumer queries.

Technical Assistance: Assist customers with technical troubleshooting and steerage.

Service Excellence: Maintain a hobby of resolving consumer issues in a quick-paced environment.

Education & Qualifications for Walk-in-Interview for Freshers

Minimum Qualification: Bachelor’s degree in an applicable venture (B.Tech, B.Sc IT, B.Sc, B.Com Sci, MCA, and masses of others.).

Technical Proficiency: Familiarity with Windows, Microsoft Office, and net surfing.

Language Skills: Excellent written and verbal communication in English.

Analytical Ability: Strong trouble-fixing and crucial-questioning capabilities.

Customer Focus: A keen information of customer support thoughts.

Skills Required:

Communication Skills: Excellent written and verbal abilities to cope with client interactions correctly.

Typing Skills: Fast and correct typing capability for documentation and reporting.

Attention to Detail: Organized and element-orientated technique for trouble-solving.

Adaptability: Ability to paint in a dynamic, rapid-paced environment.

Self-Discipline: Proactive and motion-orientated in resolving purchaser queries.

Walk-in-Interview for Freshers as Customer Support Executive Job in Gurugram

Benefits at Cognizant

Career Growth Opportunities: Cognizant offers notable analyzing and improvement programs, presenting personnel with career improvement possibilities.

Comprehensive Benefits Package: Employees gather scientific medical insurance, paid break days, and well-being applications.

Flexible Work Environment: Cognizant promotes a hybrid artwork model, making sure of artwork-life stability.

Global Exposure: Employees artwork with international customers, gaining treasured revel in worldwide IT surroundings.

Performance-Based Rewards: Cognizant acknowledges and rewards excessive-performing personnel with bonuses and promotions.

This Walk-in Interview for Freshers – Customer Support Executive Job in Gurugram is a top-notch opportunity for people on the lookout to start their profession in the ITES/BPO corporation. With splendid career growth opportunities, supportive painting surroundings, and employee benefits is an exceptional enterprise for aspiring specialists.

Click Here to Apply Now 

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Cognizant Hiring Content Moderation Voice Process | Easy to Apply 2025

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Are you more energized and keen to dive into the expert international? Suppose you’re looking for a role that blends analytical capabilities with creativity and offers the ability to run from home. In that case, the Cognizant Hiring Content Moderation Voice Process is probably the appropriate healthy for you! This interesting possibility is to be had in Dehradun, Indore, and Bhubaneswar, with a competitive beginning revenue of 2-2.25 Lacs P.A. If you’re ready to make your mark within the enterprise, read on to explore how this role can kickstart your profession.

  • Role: Content Moderation Voice Process
  • Company: Cognizant 
  • Salary: 2-2.25 Lacs P.A.
  • Industry Type: BPO / Call Centre
  • Department: Customer Success, Service & Operations
  • Employment Type: Full Time

Cognizant Hiring Content Moderation Voice Process

Content moderation is a crucial technique in today’s virtual age, wherein vast quantities of character-generated content are shared on structures each day. As a content material fabric moderator, your primary responsibility is ensuring the content material aligns with the enterprise’s requirements and is steady for public intake. This involves reviewing text, images, and films, verifying content against logo guidelines, and ensuring that nothing inappropriate or offensive slips via the cracks.

Cognizant Hiring Content Moderation Voice Process | Easy to Apply 2024

About Company 

Cognizant is a leading worldwide professional offerings business enterprise, reworking clients’ commercial enterprise, working, and era fashions for virtual technology. Working within the Content Moderation Voice Process at Cognizant offers you a threat to be a part of these dynamic surroundings, in which you may examine, develop, and make contributions meaningfully from day one.

Key Responsibilities

1. Image Verification: You’ll be accountable for checking photographs to make sure they match the content and purpose of the website, keeping brand integrity and user trust.

2. Content Verification: Your activity is to verify that each content material aligns with the website’s recommendations. This consists of ensuring it’s applicable, accurate, and safe for all audiences.

3. Handling Sensitive Content: You’ll want to have a mature and balanced approach to coping with sensitive content, ensuring that it is as it should be flagged and rated according to the platform’s tips.

4. Brand and Safety Checks: Part of your position involves reviewing content to check for logo consistency and circle of relatives-secure requirements. You’ll be scoring content and ensuring it adheres to the platform’s safety rules.

5. Remote Work Requirements: Given that this is a work-from-domestic function, dependable connectivity, strength, and network availability are critical. You should be organized to paint in virtual surroundings and manage your obligations successfully from your private home workplace.

6. Rotational Shifts and Week Offs: You’ll be expected to work 24×7 shifts, with rotational week offs, which require flexibility and the potential to manipulate a while efficaciously.

Qualifications and Mandatory Skills

Key Skills for Success

Excellent Communication Skills: Since this is a voice procedure position, robust verbal conversation is essential. You’ll want to articulate your findings genuinely and professionally, whether or not you’re reviewing content material or communicating with other team contributors.

Attention to Detail: Content moderation demands a high level of attention to detail to capture inconsistencies, mistakes, and inappropriate material that would harm a logo’s recognition.

Adaptability: With the ever-evolving nature of virtual content material, you must be adaptable and open to learning new processes and suggestions speedy.

Reliability: As that is a permanent work-from-domestic role, it’s crucial to have a dependable work ethic. This consists of being punctual, assembly deadlines, and retaining productivity without direct supervision.

Tech-Savvy: Basic knowledge of running digital systems and tools utilized in content moderation is a plus. You have to be comfortable navigating various software and structures as part of your daily tasks.

Cognizant Hiring Content Moderation Voice Process | Easy to Apply 2024

Benefits at Cognizant 

  1. Work-from-home flexibility: The permanent work-from-domestic model allows you to work in snug surroundings, saving time and prices associated with commuting.
  2. Valuable Experience: This position gives freshers with treasured enterprise experience, making it an extremely good stepping stone for future professional possibilities in customer support, operations, and content control.
  3.  Learning Opportunities: As a content material moderator, you’ll be exposed to numerous forms of digital content, polishing your analytical competencies and increasing your know-how of content curation and moderation strategies.
  4. Team Collaboration: Despite running remotely, you’ll be part of a supportive team surroundings in which collaboration and communique are endorsed, making sure you’re in no way alone in your responsibilities.
  5. Handling Sensitive Content: Viewing and moderating sensitive content can now and again be difficult. It’s vital to technique this aspect of the job with professionalism and emotional resilience.

Conclusion:

The Content Moderation Voice Process function at Cognizant in Dehradun, Indore, and Bhubaneswar is more than only a job—it’s a risk to begin your profession on a high observe with a global chief in era and operations. As a fresher, you’ll benefit from remarkable revel in, hone vital abilities, and enjoy the power of operating from domestic while contributing to the digital protection and integrity of online content material.

Click Here to Apply Now

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