Genpact Job for Freshers in Hyderabad for Customer Service (Non-Voice) roles, supplying a splendid entry point for those searching to benefit from experience in customer support and commercial enterprise operations. As a more energizing, you’ll be chargeable for reviewing content, resolving problems based on tips, figuring out tendencies, and presenting insights to improve consumer experience. This function entails a 24/7 work schedule with rotating shifts, which includes weekends, and calls for a high degree of attention to detail, as it may consist of reviewing sensitive content like picture violence or hate speech.

• Role: Customer Service (Non-Voice Roles)
• Location: Hyderabad
• Company: Genpact 
• Salary: Not Disclosed
• Qualifications: Any Graduate
• Experience: 0 Years (Freshers Only)
• Employment Type: Full-Time, Permanent

About Genpact:

Genpact is a worldwide expert offerings company focusing on handing over modern answers that drive digital transformation for businesses international. With over one hundred twenty-five,000 employees throughout 30+ countries, Genpact leverages its understanding of digital operations, information analytics, generation, and AI to create lasting costs for clients, along with many Fortune Global 500 organizations.

Founded as a commercial enterprise unit of General Electric, Genpact became an unbiased entity in 2005 and has considered advanced into a pacesetter in business system services. The business enterprise’s technique, branded as Lean DigitalSM, integrates lean concepts, layout wondering, and present-day digital technologies to force innovation and optimize operations. This method allows Genpact to deliver disruptive commercial enterprise results with the aid of blending industry knowledge with superior answers tailored to purchaser desires.

Genpact serves a diverse variety of industries, including banking, coverage, healthcare, manufacturing, retail, and extra. Its solutions consciousness on enhancing consumer studies, streamlining operations, and supporting clients to live aggressively in a hastily changing enterprise environment.

The organization is deeply dedicated to fostering a culture of diversity, inclusion, and integrity. It values interest, agility, and innovation, empowering its workforce to deliver excellence. Genpact offers the same opportunities to all applicants, making sure that hiring practices are moral and obvious.

With a robust emphasis on responsible practices, Genpact does now not rate any expenses through its recruitment technique. It also warns against scams that demand bills for packages, training, or equipment.

Headquartered in New York City, with key workplaces in Palo Alto, London, and Delhi, Genpact is a depended-on partner for businesses globally. Its venture is to help organizations reimagine their operations, leveraging generation and human ingenuity to create a world that works better for everybody. For extra data, go to genpact.Com or observe the organization on LinkedIn, YouTube, and Facebook.

Genpact Job for Freshers in Hyderabad Job Description:

Genpact is hiring freshers for Customer Service (Non-Voice) roles in Hyderabad. The function involves supplying high-quality resolutions, reviewing and addressing content issues, identifying developments, and presenting insights to improve consumer aid. Freshers with a graduate degree (besides law) and fluency in English are eligible. Preferred competencies consist of hassle-fixing, analytical talents, and flexibility to paint 24/7, which includes weekends. The function may also contain reviewing sensitive content material such as violence or hate speech. Genpact fosters range, inclusion, and ethical hiring practices, making sure no prices are charged in the course of the application manner. Join an international leader in virtual transformation and patron-centric offerings.

Responsibilities:

• Provide resolutions while keeping quality requirements.
• Review content material and remedy issues as consistent with pointers.
• Identify tendencies/styles and raise issues right away.
• Share insights to enhance the person guide.
• Thoroughly recognize methods and regulations.
• Deliver awesome customer service.
• Handle doubtlessly sensitive content material, inclusive of violence, self-harm, or hate speech.
• Work on a 24/7 agenda with rotating shifts, together with weekends.

Qualifications:

Minimum Requirements:

• Any graduate (except regulation).
• Freshers were eligible.
• Fluent in English.

Preferred Skills:

• Effective hassle-solving and analytical competencies.
• Customer-centric technique.
• Flexibility to work varying shifts (inclusive of weekends).

Key Skills:

• Non-Voice Process
• Email/Chat Support
• BPO/KPO Processes
• Customer Support/Care
• Blended Process

Working Environment:

• Diversity & Inclusion: Genpact is an Equal Opportunity Employer and values appreciation, integrity, and inclusivity.
• Ethics: Does no longer charge fees for applications or hiring approaches.

Genpact Job for Freshers in Hyderabad Benefits:

• Global Exposure: Work with a various, global group of workers and clients from throughout the globe.
• Career Growth: Opportunities for continuous getting to know, talent improvement, and professional advancement.
• Inclusive Culture: A various and inclusive work environment that values equality and respect.
• Innovative Work: Engage in digital transformation tasks that leverage modern technology like AI and information analytics.
• Competitive Salary: Attractive repayment and benefits packages (vary via vicinity and position).
• Flexible Work Options: Availability of flexible schedules and paintings-from-domestic options in sure roles.
• Health & Wellness: Comprehensive health and wellbeing blessings to help employees’ well-being.
• Training & Development: Access to various training applications, workshops, and resources for skill enhancement.
• Employee Recognition: Programs to apprehend and reward super employee performance.
• Ethical Workplace: A commitment to transparent and fair hiring practices, unfastened from any recruitment fees.

Genpact Hiring Department Overview:

Genpact is a global professional services company that makes a specialty of transforming commercial enterprise operations for its clients through a mixture of the modern era, deep enterprise understanding, and a dedication to driving sustainable growth. The corporation’s Hiring Department performs a pivotal position in sourcing top talent throughout a huge range of industries, ensuring the recruitment of those who align with Genpact’s middle values of innovation, collaboration, and excellence. This department is dedicated to recruiting specialists who aren’t the simplest technically skilled but also enthusiastic about making an effect in a fast-evolving commercial enterprise panorama.

The Hiring Department at Genpact is responsible for handling the whole recruitment system, from initial outreach to onboarding. This includes figuring out expertise desires, developing centered task postings, undertaking interviews, and coordinating the hiring of each access stage and experienced expert. As an agency that operates on a worldwide scale, Genpact’s recruitment team ensures a diverse and inclusive hiring procedure, attracting expertise from diverse backgrounds and cultures. With an emphasis on growing numerous personnel, the department works carefully with different organizational teams to recognize the specific requirements of each business unit, whether it be era, finance, customer service, or human assets.

Additionally, the Hiring Department at Genpact collaborates with diverse mastering and development groups to facilitate worker increase. It guarantees that new hires obtain the aid they want to conform to the employer’s lifestyle and attain a professional boom. By leveraging advanced technology, including AI-driven equipment, and focusing on a holistic method of recruitment, Genpact is capable of appealing to applicants who are not the simplest skilled but additionally captivated with the corporation’s venture. This strategic recruitment manner permits Genpact to retain riding transformation for its customers at the same time as fostering a culture of innovation and inclusion internally.

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