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Relationship Manager at HDFC Bank Career Opportunities | Apply Now

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The function of the Relationship Manager at HDFC Bank is designed for professional specialists who excel in coping with High Net Worth Individuals (HNI) and their economic portfolios. This position includes building, maintaining, and improving relationships with excessive-rate customers through offering tailor-made banking and funding answers to meet their specific financial dreams.

  • Education: Graduation / MBA/PGDMthrough
  • Experience: 5 – 10 Years
  • Salay: ₹2.5 Lakhs to ₹13.0 Lakhs
  • Employment kind: Full Time, Permanent
  • Education: Any Graduate, MBA/PGDM in Any Specialization
  • Job Location: Western Mumbai

About HDFC Bank

Founded in 1994, HDFC Bank is considered one of India’s main non-public region banks with its headquarters in Mumbai, India. Over the various years, HDFC Bank has solidified its popularity as a reliable economic agency, acknowledged for its revolutionary banking answers, robust operational community, and advanced customer service. The financial institution began its operations as a scheduled industrial bank in 1995 and has for the cause that accomplished extremely good growth. In April 2022, the financial institution took a full-size step by using the use of pronouncing the merger of HDFC Limited, India’s largest housing finance enterprise, with HDFC Bank, improving its skills in the home loan and mortgage sectors.

This merger has created an extraordinary banking large that services urban, semi-city, and rural customers, with an extensive community of branches, ATMs, and places of work throughout multiple international locations.

Relationship Manager at HDFC Bank

Key Responsibilities: Relationship Manager at HDFC Bank

 1. Acquisition & Portfolio Growth:

  • Engage withexcessive-net-well-worthh people (HNI) to introduce them to the Preferred and Imperia applications.
  • Acquire new HNI clients and preserve contemporary ones with the useful resource of supplying notable providers and custom-designed banking solutions.

.2.Cross-Selling & Upselling

  • Promote and move-sell quite some banking merchandise, together with loans, coverage, credit rating playing cards, and wealth control services.
  • Analyze customer goals and advise the proper combination of economic merchandise to decorate the consumer’s courting with the financial information.

3 Retention & Relationship Management:

  • Act because the unmarried point of touch for HNI clients and their households, ensuring all monetary desires are met through the financial institution’s huge product portfolio.
  • Retain and amplify the customer base through imparting steady, wonderful provider, fixing troubles efficaciously, and looking beforehand to their financial needs

4. Risk management and compliance

  • Ensure all consumer transactions are compliant with regulatory necessities, minimizing hazards for each customer and the financial institution.
  • Maintain a deep know-how of the financial rules affecting the banking enterprise, especially for individuals who have difficulty excessive-net-genuinely worth customers.

5. Customer Service & Experience:

  • Deliver a superior consumer revel in by means of manner of being especially responsive, presenting brief resolutions to queries, and proactively managing consumer goals.

Skills of Relationship Manager at HDFC Bank

1. Sales & Business Development: Proven potential to build up new clients, mainly in the HNI phase, and boom present relationships via powerful move-selling of financial merchandise.

2 . Relationship Management: Strong interpersonal and verbal exchange capabilities to manipulate relationships with HNIs and their families, offering custom-designed banking and financial offerings.

3. HNI Client Handling: Extensive experience coping with the portfolios of excessive-net-well-worth clients, knowing their unique desires, and delivering specialized offerings to satisfy those desires.

4. Premier & Preferred Banking

Expertise: Familiarity with the nuances of handling portfolios within the Preferred/Imperia banking programs and knowledge of the high-quality merchandise designed for HNI customers.

1Portfolio Management: In-intensity knowledge of portfolio control, wealth management products, and monetary-making plans to offer nicely-rounded recommendations to customers.

2Risk Management: Strong understanding of chance mitigation strategies and regulatory compliance inside the banking quarter.

Relationship Manager at HDFC Bank

Qualifications for Relationship Manager at HDFC

A Bachelor’s diploma (Graduation) in any specialization is obligatory.

  • An MBA or PGDM (Post Graduate Diploma in Management) in any specialization is preferred, with a focus on Finance or Banking being a delivered benefit.
  • Minimum 5 years of revel in relationship management, portfolio control, or sales, particularly in dealing with HNI clients.
  • Extensive records of financial markets, funding strategies, and banking products.
  • Benefits of Working as a Relationship Manager at HDFC Bank

Benefits of Relationship Manager at HDFC

The role provides a dynamic working environment where employees engage with clients to understand their banking needs, helping to build strong, long-term relationships. Key benefits include competitive salary packages, performance-based incentives, and opportunities for career growth and development. HDFC Bank also offers extensive training programs to enhance skills and expertise in financial services.

    Click here to apply

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Retail Agri-Relationship Manager at HDFC Bank | Apply Now

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As a Retail Agri-Relationship Manager at HDFC Bank, you will be accountable for handling and developing the bank’s agricultural consumer portfolio. Your role entails offering financial answers like agri-finance, operating capital, and loans tailored to meet the needs of farmers and agribusinesses.

You will be conscious of constructing and preserving relationships, riding income, and selling the financial institution’s merchandise. A key part of the activity is knowing the local agricultural panorama and making sure of awesome customer service. 

  • Job Title: Retail Agri-Relationship Manager
  • Company: HDFC Bank 
  • Location: Venkatagiri, Gudur, Nellore 
  • Experience :1 – 4 Years 
  • Vacancies: 6 
  • Employment Type: Full Time, Permanent 
  • Industry: Banking 
  • Department: Sales & Business Development
  • Role: Retail Banking Sales  

About Company

HDFC (Housing Development Finance Corporation) is one of India’s primary economic institutions, more often than not focusing on housing finance. Established in 1977, it offers a huge variety of services, such as domestic loans, property loans, and deposits.

HDFC is known for its consumer-centric technique, offering aggressive hobby fees, bendy compensation options, and problem-loose loan tactics. Over the years, it has played a pivotal function in selling homeownership in the course of India, supporting lots and heaps to acquire their dream of owning a house. HDFC moreover has a massive presence in banking, coverage, asset control, and actual property, making it a key participant in India’s monetary place.

Retail Agri-Relationship Manager at HDFC Bank| Apply Now

Job Description: Retail Agri-Relationship Manager 

The function of a Retail Agri-Relationship Manager in a financial institution in conjunction with HDFC Bank is vital, especially in markets which is probably pretty reliant on agriculture.

This characteristic is designed to cater to the unique monetary goals of the agribusiness sector, fostering robust relationships with clients to sell and promote numerous banking products tailored to their necessities. This article will define the duties, required abilities, qualifications, and advantages of a Retail Agri-Relationship Manager in 2000 phrases.

Key Responsibilities of Retail Agri-Relationship Manager 

As a Retail Agri-Relationship Manager, your middle obligations will revolve around purchaser dating management, sales, and the financial well-being of your agribusiness clients. Here’s a breakdown of your obligations:

1. Client Relationship Management

  • Build and hold strong relationships with present agribusiness clients.  
  • Act as the key contact for the client’s financial needs, in particular, related to running capital merchandise like Loan Against Property (LAP), Crop Loans, Overdraft Cash Credit (OCS), and other agri-associated economic offerings.
  • Regularly interact with customers to apprehend their commercial enterprise requirements and offer tailored solutions to satisfy those wishes.

2. Sales and Business Development

  • Identify new business possibilities by conducting marketplace studies and networking in the agriculture industry.  
  • Collaborate with stakeholders and enable clients to expand the financial institution’s portfolio in the agricultural region. 
  • Cross-promote various banking services and products to existing customers, ensuring the boom of commercial enterprise relationships and portfolio sales.

3. Market Analysis and Strategy

  • Stay updated on the present-day market tendencies, competitors’ products, and regulatory modifications to live ahead in the competitive landscape.
  • Use this know-how to create and enforce strategies that deal with the evolving monetary wishes of your clients and grow the financial institution’s agri-finance commercial enterprise.

4. Internal Collaboration

  • Work carefully with numerous inner teams such as credit, risk management, and operations to remedy customer problems successfully.
  • Coordinate with product and approach groups to expand customized financial solutions tailored to the precise desires of the agricultural zone.

5. Customer Support and Problem Resolution

  • Respond directly to any queries or issues raised with the aid of clients, offering steering and assisting to clear up issues related to agri-finance products.
  • Ensure high client pleasure by delivering seamless banking offerings and proactive account management.

6. Portfolio Management

  • Monitor the performance of patron portfolios, perceive dangers, and take steps to reduce delinquencies and defaults.
  • Prepare reports on patron interactions, enterprise opportunities, and monetary performance for control overview.

 Skills and Qualifications: Retail Agri-Relationship Manager,

To succeed in the function of Retail Agri-Relationship Manager, you ought to possess the following abilities and qualifications:

Educational Background

  • A graduate degree in any area is required. However, a diploma in finance, agriculture, or enterprise management is high quality.
  • Relevant certifications in monetary offerings, agri-finance, or income control can add price.

Work Experience 

  • 1 to 4 years of experience in agri-finance, working capital control, or related banking sectors is vital.  
  • Experience in income and marketing, especially inside the agricultural enterprise, is particularly suitable.

Technical and Financial Knowledge

  • In-intensity information on agri-finance merchandise like LAP, Crop Loans, and OCS is vital.
  • Strong know-how of agribusiness operations and the financial challenges confronted by agricultural clients is essential for presenting custom-designed economic answers.

Sales and Negotiation Skills

  • A confirmed ability to close deals and develop a purchaser base in a competitive market.
  • Excellent communication and negotiation capabilities to influence customers and inner stakeholders correctly.

Analytical and Problem-Solving Abilities

  • Strong analytical capabilities to evaluate consumer portfolios, perceive risks and recommend corrective actions.
  •  A proactive attitude toward fixing customer queries and enhancing service fine.

Interpersonal Skills 

  • Strong dating-constructing talents with a customer-centric mindset.
  • Ability to manage multiple relationships and hold an excessive level of consumer delight.

Market Awareness

  • A keen understanding of market developments, competition, and the agricultural economic system within the region.

Retail Agri-Relationship Manager at HDFC Bank| Apply Now

Benefits: Retail Agri- Relationship Manager

Working as a Retail Agri-Relationship Manager at HDFC Bank comes with numerous blessings:

  1. Career Growth Opportunities: HDFC Bank offers top-notch career development and possibilities for learning and improvement. As you gain revel in and know-how inside the function, you could boost to senior dating management roles or management positions inside the bank.
  2. Training and Development: The financial institution invests in its personnel by presenting regular training packages in financial offerings, dating management, and income strategies. This enables employees to decorate their expert talents and stay up to date with enterprise trends.
  3. Performance-Based Incentives: In addition to a competitive salary, the position offers performance-based bonuses and incentives tied to the achievement of enterprise objectives and patron satisfaction metrics.
  4. Comprehensive Benefits Package: You will experience an extensive variety of benefits, which include health insurance, retirement plans, and paid leave. HDFC Bank is known for its employee-centric rules that ensure healthy work-existence stability.
  5. Networking Opportunities: This function presents excellent networking opportunities in the agriculture enterprise, banking, and financial sectors, assisting you build a sturdy expert network.

Conclusion:

The function of a Retail Agri-Relationship Manager is a worthwhile role that mixes income, relationship management, and agribusiness records to deliver custom-designed economic solutions to customers. It gives a fulfilling profession with extraordinary boom ability, a competitive repayment bundle, and the opportunity to contribute to the rural zone’s development.

Click Here to Apply Now

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Walkin Drive – Customer Care Executive at HDFC Bank| 17th OCT

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The Customer Care Executive HDFC  Bank is a vital function inside the Bank’s carrier transport characteristic. The function is based totally at the Porur branch in Chennai, and the feature typically revolves around dealing with inbound purchaser calls, addressing queries, resolving issues, and dealing with escalations efficiently. The Customer Care Executive performs a key function in making sure that clients collect spark off and professional company, thereby preserving the bank’s immoderate standards for client pride and courting manipulation.

  • Job Title: Customer Care Executive – Phone Banking Officer  
  • Company: HDFC Bank, Chennai (Porur Branch)  
  • Location: Commer zone Building, Mount Poonamallee, Porur, Chennai  
  • Employment Type: Full Time, Permanent 

 

About HDFC Bank

HDFC Bank is one of India’s fundamental private area banks, mentioned for its strong monetary offerings and purchaser-first approach. Established in 1994, HDFC Bank has grown to turn out to be an outstanding participant in the banking and financial offerings industry, presenting a huge kind of services and products, together with private banking, loans, credit gambling cards, company banking, and wealth management. With a robust emphasis on purchaser satisfaction, innovation, and technological advancement, HDFC Bank has built a loyal patron base for the duration of India.The function of Customer Care Executive aligns with the bank’s dedication to turning in great provider to its customers.

Walkin Drive - Customer Care Executive at HDFC Bank

Job Description of Customer Care Executive 

We are in search of a dedicated Customer Care Representative to sign up for our team. In this function, you will be accountable for addressing purchaser inquiries, resolving problems, and supplying product or service statistics to make certain remarkable consumer experiences. The perfect candidate is a strong communicator with hassle-fixing skills and the potential to handle excessive-strain situations. Key obligations encompass responding to calls and emails, processing orders, and preserving accurate records. A fantastic mind-set, persistence, and an ardour for helping others are vital. Previous customer service experience is favoured, however no longer required. Join us and assist and make a difference.

Key Responsibilities for Customer Care Executive 

As a Customer Care Executive , you may be expected to:

1. Handle Inbound Calls: Respond to patron queries and worries thru inbound calls in an active and courteous way. This consists of addressing inquiries associated with banking products, account control, and offerings.

2. 1st Level Escalation Management: Ensure that any escalated issues from customers are accurately addressed at the first degree. Efficient dealing with escalations is critical to restriction consumer dissatisfaction and remedy issues hastily.

3. Team Building & Motivation: Support and encourage your assigned group of name-coping with employees to satisfy and exceed ordinary overall performance requirements. Creating a tremendous and encouraging artwork surroundings is crucial to maintain productivity and morale.

4. Customer Relationship Management: Build and keep sturdy customer relationships via a way of ensuring that all customer interactions are dealt with professionally and efficiently, with a focus on delivering the nice possible service.

5. Compliance & Process Adherence: Ensure that all customer support techniques are found successfully and comply with the bank’s laid-down pointers and recommendations. Adherence to those necessities guarantees that the financial institution’s operations stay clean and compliant with regulatory necessities.

6. Performance Tracking: Monitor the overall performance of your organisation and ensure that productivity degrees are met. This includes putting desires, presenting remarks, and taking corrective movement even as vital to make sure that the team provides the best company stages.

7. Customer Feedback: Gather customer comments to understand regions of development in company delivery. Relay vital insights to the relevant corporations to beautify customer service necessities.

8. Training and Development: Participate in the continuous schooling and development of your crew individuals to enhance their communication, problem-solving, and client dealing skills. 

Skills Required for Customer Care Executive 

To be successful in this function, the following key capabilities are crucial:

1. Inbound Voice Process Handling: Previous enjoyment in managing inbound consumer calls, preferably inside a banking or monetary offerings surroundings, is wanted.

2. Excellent Communication Skills: Strong verbal conversation competencies are crucial, because the feature entails interacting with customers right now over the cellular phone.

3. Customer Relationship Management: A consumer-centric method with the functionality to construct rapport with customers and correctly control relationships.

4. Problem-Solving Skills: Ability to understand issues, suppose severely, and provide answers in a fast-paced surroundings.

5. Team Leadership: Experience in crew building, motivating a team of workers, and fostering an excellent work environment to gain collective goals.

6. Product Knowledge: Familiarity with the financial institution’s services and products is important. You should be capable of hopefully answering client queries approximately numerous banking services and help in making knowledgeable alternatives.

7. Time Management: Ability to address an excessive extent of client calls and queries efficiently, ensuring nicely timed resolution of troubles at the same time as maintaining .

8. Technical Proficiency: Basic expertise with customer service control systems, telephony systems, and Microsoft Office packages.

Qualifications For Customer Care Executive 

1. Prior Customer Service Background: Preference is probably given to applicants with advanced experience in a customer support or phone banking role. Experience in managing inbound voice strategies inside the BFSI (Banking, Financial Services, and Insurance) industry is a bonus.

2. Education: A bachelor’s degree in any subject is required. While no particular number one is remitted, stages in commerce, finance, or business management would be best.

3. Work Experience: The perfect candidate can have among 1-4 years of experience in customer service or cellphone banking roles, with a shown music file of coping with inbound calls and resolving patron queries successfully.

4. Strong Communication Skills: Candidates ought to have personal superb verbal communique talents, with fluency in English and the nearby language being relatively suited.

5. Location: The function is primarily based in Chennai (Porur), and applicants have to be inclined to journey or relocate to this location.

Benefits of working at HDFC 

HDFC Bank gives a aggressive repayment package deal, collectively with the following blessings:

1. Job Security: As an eternal worker, you could revel in the steadiness of walking with one in all the most critical and most decent banks in India.

2. Healthcare & Insurance: The bank offers complete clinical medical health insurance plans for personnel, ensuring peace of thoughts and monetary safety in the event of medical emergencies.

3. Performance Bonuses: High-appearing personnel are rewarded with bonuses and incentives for meeting or exceeding goals.

4. Training & Development: HDFC Bank is devoted to the expert development of its employees. You may want to have access to training programs designed to enhance your skills in customer service, banking operations, and management.

5. Work-Life Balance: The financial institution emphasises preserving a healthful artwork-life balance and offers bendy working hours wherein possible.

6. Career Growth: HDFC Bank gives numerous opportunities for internal promotions and lateral profession moves inside the financial institution, taking into account lengthy-time period profession development.

7. Team Environment: Work in a supportive and collaborative crew surroundings in which employee engagement and morale are prioritised

Walkin Drive - Customer Care Executive at HDFC Bank

Why should we hire you for customer care executive?

You ought to lease me as a Customer Care Executive due to the fact I possess robust conversation abilities, a customer-first mind-set, and the ability to fast remedy problems whilst preserving a positive attitude. I am affected person, empathetic, and capable of manage hard conditions with professionalism. My problem-solving competencies, mixed with a real passion for supporting others, permit me to supply remarkable customer experiences. I am also a short learner, adaptable to new systems and procedures, and can control more than one responsibilities effectively. With a commitment to customer delight, I am confident I can make contributions definitely on your team and support your enterprise’s dreams.

Venue for Walk-in Interview

Date: 17th October  

Time: 11:00 AM – 1:00 PM  

Venue: HDFC Bank, 6th Floor, A Wing, Commer zone Building, Mount Poonamallee, Porur, Chennai.  

Contact Person: Arun Ganesh (Unit Head)

How to Apply for Customer Care Executive Job?

Candidates who meet the eligibility standards can attend the stroll-in interview on the required date and time. Please supply a duplicate of your up to date resume, authorities-issued ID evidence, and any relevant files helping your preceding work enjoy.

Why to Join HDFC Bank?

HDFC Bank is known for its super work way of life and willpower to worker welfare. As a part of one of India’s maximum success banks, you may have the possibility to be part of a dynamic team that places a robust emphasis on customer pleasure and operational excellence. The function of a Customer Care Executive is a stepping stone to a fulfilling career in the banking industry, with opportunities for boom and improvement.

Click Here to Apply Now

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