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Automation Testing with API Experience – Tech Mahindra 2025

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Automation Testing with API Experience at Tech Mahindra is the international chief in digital transformation, supplying present-day solutions in software improvement and automation testing. Automation finding out at Tech Mahindra involves leveraging superior tools and frameworks together with Postman, Newman, and Karate for API automation. The enterprise fosters a manner of life of non-stop studying, supplying training and mentorship programs for professionals on the lookout to enhance their automation sorting out competencies. With a sturdy awareness of innovation, Tech Mahindra integrates APIautomationt into CI/CD pipelines, ensuring inexperienced and errors-loose software program deployment. Automation testers here contribute to optimizing software’s overall performance, reliability, and safety throughout numerous corporation domains.

  • Job Description: Automation Testing with API Experience
  • Role: Automation Testing
  • Company: Tech Mahindra
  • Experience: 5 – 7 Years
  • Salary: ₹ 5.5-15.5 Lacs P.A
  • Location: Hyderabad, Pune, Bengaluru

Automation Testing Job in Hyderabad

Automation trying out is a crucial technique in software program development that ensures utility reliability by way of executing pre-written take a look at scripts. It hastens trying out cycles, reduces manual effort, and enhances test coverage. With API automation trying out, testers validate REST and SOAP API interactions to ensure seamless integration across services. Postman, Newman, and the Karate framework are commonly used tools for API automation, deliberating non-stop sorting out and validation. Professionals skilled in automation trying out with API enjoy play an important characteristic in identifying defects early inside the software program improvement lifecycle, in the end enhancing produbrillianceant and decreasing time to marketplace.

Automation Testing with API Experience - Tech Mahindra 2025

About Company

Tech Mahindra is a world worldwide-area business enterprise that specializes in IT, commercial employer way outsourcing, and digital transformation. With a sturdy presence in over ninety international locations, Tech Mahindra gives revolutionary answers in AI, cloud computing, and automation. The business enterprise specializes in handing over client-centric era solutions throughout various industries, along with telecommunications, healthcare, and finance. Known for its sturdy emphasis on studies and development, Tech Mahindra fosters a way lifestyle of innovation and non-stop studying. With its commitment to sustainability and digital inclusion, Tech Mahindra keepshapingpe the future of ogenerationson whilst empowering groups and groups internationally.

Roles & Responsibilities for Automation Testing with API Experience

Design and Implement Test Automation Frameworks: Develop robust check automation frameworks that manual UI and API sorting out for non-forestall integration and shipping.

API Testing and Automation: Conduct end-to-forestall API attempting out the usage of Postman, Newman, and Karatframeworksrk to make certain API functionality, protection, and normal performance.

Collaboration with Development Teams: Work carefully with builders and product organizations to integrate automatic assessments into the improvement cycle, ensuring nicely timed malicious program detection and resolution.

Test Strategy Development: Create and put in force a complete API trying out and automation strategy to enhance software reliability and ordinary overall performance.

Training and Mentorship: Train and mentor group members on remarkable practices in API automation checking out, assisting them in understanding frameworks like Karate and gear like Postman.

Automation Testing with API Experience - Tech Mahindra 2025

Education & Qualifications for Automation Testing with API Experience

Bachelor’s or Master’s Degree in Computer Science: A strong instructional history in Computer Science, Software Engineering, or a related location.

ISTQB or Equivalent Certification: Industry certifications in software software trying to upload credibility and display know-how in automation testing.

Experience in API Testing: Prior hands-on enjoy with REST and SOAP API checking out is needed, ideally in massive-scale programs.

Programming Knowledge: Proficiency in scripting languages like JavaScript, Python, or Java for taking a look at automation scripting.

Cloud and DevOps Understanding: Familiarity with cloud environments and DevOps practices to combine automation attempting out into CI/CD pipelines.

Essential Skills for Automation Testing Job in Hyderabad

Expertise in Postman and Newman: Hands-on revel in growing API tests using Postman and Newman, incorporating Chai JS assertions.

Karate Framework Proficiency: Ability to write down and execute check times the use of the Karate framework for API attempting out.

Automation Scripting: Strong scripting skills in JavaScript, Python, or Java to broaden and hold automation frameworks.

Continuous Integration & Deployment: Experience in integrating test automation with CI/CD pipelines for seamless software program shipping.

Analytical and Problem-Solving Skills: Ability to troubleshoot, debug, and optimize check scripts to enhance automation performance.

Automation Testing with API Experience - Tech Mahindra 2025

Benefits at Tech Mahindra

Career Growth Opportunities: Employees benefit from non-stop studying packages, certifications, and inner mobility for career advancement.

Work-Life Balance: Tech Mahindra promotes flexibartworkork preparations, farawpaintingngs alternatives, and days off to ensure wholesome paintings-existence stability.

Comprehensive Health Benefits: Employees get a hold of scientific medical health insurance, nice applications, and preventive healthcare services for standard well-being.

Competitive Compensation & Perks: Attractive income applications, universal overall performance bonuses, and worker recognition packages make Tech Mahindra an attractive organization.

Global Exposure & Innovation: Employeartworkork on modern-day technologies and collaborate with international groups, fostering an environment of reading and innovation.

Click Here to Apply Now 

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Tech Mahindra Hiring International Voice Process | 0 – 3 Years | Apply Now

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The Tech Mahindra Hiring International Voice Process includes dealing with consumer queries and courtroom docket instances from global clients through cellular mobile phone calls. Agents are predicted to pay attention actively, apprehend issues, and provide suitable solutions. They make certain purchasers pleasure through handing over well-timed and professional guides. The position needs splendid communique skills, endurance, and the potential to work in quick-paced surroundings. Adhering to agency rules and retaining tremendous provider necessities is important. Employees furthermore address escalations, method client requests, and paint closer to resolving troubles within the first call, making sure a continuing consumer enjoys.

  • Job Description: Tech Mahindra Hiring International Voice Process 
  • Role: International Voice Process
  • Company: Tech Mahindra
  • Experience: 0 – 3 Years
  • Salary: ₹ 3-5 Lacs P.A
  • Location: Hyderabad

International Voice Process Job in Bengaluru

It is designed to provide outstanding customer support for global customers. Agents manipulate incoming calls, deal with patron troubles, and provide actual-time answers to ensure delight. The feature requires strong communique skills, a client-first technique, and problem-solving abilties. Employees work in dynamic surroundings in which they treat queries correctly at the same time as adhering to excellent requirements. The hobby furthermore consists of documenting customer interactions, escalating unresolved issues, and following employer protocols to decorate patron enjoy. Candidates with an ardor for customer service and the potential to deal with international clients will excel in this characteristic.

Tech Mahindra Hiring International Voice Process | 0 - 3 Years | Apply Now

About Company

Tech Mahindra is a highly multinational IT offering and consulting corporation that gives contemporary-day-era answers in the path of numerous industries. Headquartered in Pune, India, the employer operates in over 90 international places and employs plenty of experts globally. International Voice Process at Tech Mahindra focuses on virtual transformation, organization agency device outsourcing (BPO), and IT services, imparting cutting-edge-day answers to organizations worldwide. With a sturdy emphasis on consumer delight, employee increase, and technological enhancements, Tech Mahindra has hooked up itself as a preferred business enterprise in the IT and BPO sectors. The employer fosters a collaborative artwork environment, imparting opportunities for expert development and career improvement.

Roles & Responsibilities for International Voice Process at Tech Mahindra

Roles:

Customer Support Representative: Handling inbound calls and resolving customer issues.

Technical Support Executive: Providing answers for technical issues and troubleshooting purchaser issues.

Service Desk Analyst: Managing patron expectations and ensuring organization-stage agreements (SLAs) are met.

Customer Retention Specialist: Ensuring client satisfaction and resolving escalations to preserve clients.

Quality Analyst: Monitoring and evaluating customer interactions to make certain excessive providers tremendous.

Responsibilities:

International Voice Process at Tech Mahindra Provide excellent customer support with the aid of addressing queries and issues properly now.

Maintain customer statistics and update applicable statistics in the gadget.

Ensure first-call preference through troubleshooting and imparting correct solutions.

Adhere to tooltips and organization pointers for effective issuer delivery.

Participate in education programs to enhance conversation and technical talents.

Education & Qualifications

Minimum qualification: Graduation or same degree from a diagnosed corporation.

Language talent: Excellent English communication competencies, both verbal and written.

Technical expertise: Basic computer literacy and familiarity with customer support software software.

Problem-fixing abilties: Ability to analyze problems and provide effective resolutions.

Work enjoy: Prior enjoy in a Tech Mahindra hiring worldwide voice gadget role is favored however, it is no longer compulsory.

Skills for International Voice Process at Tech Mahindra

Excellent Communication Skills – Strong verbal and written communique in English is crucial to interact correctly with international clients.

Customer Service Skills – The functionality to deal with consumer queries with staying strength, empathy, and professionalism guarantees excessive patron satisfaction.

Problem-Solving Ability – Quick questioning and analytical competencies assist in resolving purchaser problems successfully and supplying correct answers.

Technical Knowledge – Basic facts about computer systems, CRM software program software programs, and troubleshooting strategies are useful for handling patron issues.

Adaptability & Multitasking – Working in a quick-paced environment requires the capability to govern a couple of duties, manage strain, and adapt to converting consumer goals.

 

Tech Mahindra Hiring International Voice Process | 0 - 3 Years | Apply Now

Benefits at Tech Mahindra

Competitive Salary Packages: Tech Mahindra gives attractive profit structures with regular performance-based incentives.

Career Growth Opportunities: Employees have to get entry to schooling applications, knowledge improvement workshops, and inner promotions.

Work-Life Balance: Flexible painting schedules, leave regulations, and worker well-being packages ensure healthy painting-life stability.

Global Exposure: Working with worldwide customers gives employees a worldwide attitude and numerous professionaly.

Employee Benefits & Perks: Health coverage, retirement plans, transport centers, and meal allowances decorate Hobby Delight.

Conclusion

Tech Mahindra Hiring International Voice Process Interest in Bengaluru. This function calls for professionals with brilliant verbal exchange talents, a consumer-centric technique, and the capability to deal with international customers efficiently. The decided-on applicants will provide customer support for international voice way, ensuring purchaser satisfaction through addressing queries and resolving issues efficiently. The International Voice Process at Tech Mahindra includes interacting with customers over the mobile phone, assisting them with their issues, and offering correct answers professionally. This feature is right for proactive parents, affected persons, and the ability to work in dynamic surroundings.

Click Here to Apply Now 

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Tech Mahindra Hiring Customer Support Executive Job | Apply Now

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Tech Mahindra Hiring Customer Support Executive to deliver high-quality support and service to customers. Responsibilities include resolving queries, troubleshooting technical issues, providing product information, and ensuring customer satisfaction through effective communication. The role requires strong problem-solving skills, excellent verbal and written communication, and the ability to work in a fast-paced environment.

Candidates should have basic technical knowledge and be comfortable working with customer relationship management (CRM) software. A customer-centric approach, attention to detail, and flexibility to work in shifts are essential. Prior experience in customer service is preferred but not mandatory.

  • Job Title: Customer support executive (International voice process)
  • Company: Tech Mahindra 
  • Location: Noida, Ghaziabad, Delhi/NCR 
  • Job Type: Full-Time, Permanent 
  • Salary: ₹3.75-5 Lacs.PA 
  • Experience Required: 1- 4 years (Minimum 6 months revel in International BPO) 

About Company 

Tech Mahindra is a first-rate multinational company located in India. It offers IT services and industrial agency manner outsourcing to a massive type of industries, collectively with telecommunications, production, and healthcare. With a presence in over ninety nations, the enterprise business prides itself on its purchaser-centric technique and contemporary technological answers.

In the BPO region, Tech Mahindra is known for its global-elegance Customer Support  Executive and technical help solutions. The organisation specializes in delivering excellence in client pride and operational average performance through leveraging extraordinarily day technology and a quite professional body of personnel.

Job Description: Customer support executive

Tech Mahindra, one of the main multinational organizations, Tech Mahindra is hiring for the function of Customer Support Executive of their International Voice Process. The determined applicants will work in a dynamic and professional environment, supplying solutions to US-based total customers over voice calls. The role is complete-time and eternal with possibilities for career boom and extra perks together with loyalty bonuses and cab centers.

Tech Mahindra Hiring Customer Support Executive Job| Apply Now

Key Responsibilities: Tech Mahindra Hiring Customer Support Executive

As a Customer Support Executive, your characteristic can be centered around presenting super customer support and resolving technical issues. You will deal with client inquiries, offer answers, and troubleshoot technical issues. Below is a detailed description of Customer Support Executive the obligations:

1. Customer Query Resolution:

  • Engage with US-based surely customers through voice calls to remedy their queries. The queries may also additionally range, however, they will usually incorporate technical problems, billing disputes, service outages, or account-related questions.
  • Understand the patron’s trouble in reality, ask applicable inquiries to diagnose the problem, and provide nicely timed and powerful solutions.

2. Technical Troubleshooting:

  • Use your technical recognize a way to assist customers in troubleshooting their devices or networks, together with routers, modems, and internet connections.
  •  Walk clients through the stairs to recover technical troubles over the cellphone, making sure that each one’s troubles are solved correctly inside the scope of your abilities.
  •  Report complex technical troubles to a better degree of beneficial aid if they can’t be resolved on the initial call.

3. Excellent Communication:

  • Maintain an excessive degree of professionalism and ensure easy, concise conversation. Provide step-through-step steering in a way that customers can without issue apprehend.
  • Document every purchaser interplay because it ought to be, together with troubleshooting steps and the very last selection furnished, for future reference.

4. Problem-Solving and Critical Thinking:  

  • Quickly find out the basic motive of the purchaser’s problem and provide the most appropriate answer.
  • Be affected and empathetic at the same time as coping with pissed-off or harassed customers, guiding them lightly through the choice process.

5. Cross-Functional Collaboration:

  • Collaborate with super departments (technical, billing, or customer success) when needed to make bigger unresolved issues.
  •  Keep updated with the contemporary technical improvements, tools, and strategies supplied with the aid of the use of the company to decorate your help competencies.

6. Adherence company to protocols:

  • Follow Tech Mahindra’s cutting-edge-day working strategies, purchaser interplay protocols, and compliance hints at the same time as handling calls.
  •  Meet universal overall performance objectives which include name coping with time, customer satisfaction rankings, and backbone fees.

Skills of Tech Mahindra Hiring Customer Support Executive

The characteristic calls for positive competencies to make certain consumer satisfaction and inexperienced decisions of queries. The key capabilities of a Customer Support Executive encompass:

  1. International Voice Process:  Previous experience in International BPO (at least 6 months) is mandatory. Experience with inbound or outbound voice approach is surprisingly preferred.
  2. Technical Knowledge: Familiarity with technical terminologies and devices is critical, together with routers, modems, net troubleshooting, networking, and essential hardware/software program software troubleshooting.
  3. Communication Skills: Excellent verbal communication talents in English are important for this characteristic. Fluency, readability, and powerful articulation are required to engage with international clients. Active listening is important to completely apprehend purchaser queries and offer fine viable answers.
  4. Problem-Solving: Analytical questioning and the capability to troubleshoot technical troubles over the cellphone. Capability to manual customers step-via-step to clear up their problems.
  5. Customer-Oriented: A customer-centric approach with the functionality to stay calm and affect the character, in particular, while dealing with irate customers. Strong experience of obligation to make certain that each patron interplay results in exquisite final consequences.
  6. Time Management: Ability to deal with a couple of customer queries correctly, manage time efficiently in the course of calls, and make certain a quick choice of troubles.

Preferred Candidate Profile: 

  •  Experience: A minimum of 6 months of preceding enjoyment in International BPO or name centers is obligatory. Experience in a technical voice approach can be a sizable advantage in Customer Support Executive.
  •  Knowledge: Familiarity with fundamental troubleshooting, technical phrases, and customer service protocols is needed. Candidates who have enjoyed coping with routers, modems, and network troubleshooting may be favored.
  • Availability:  Immediate joiners are given preference. The maximum time allowed for a candidate to sign up is one week from the provided date.

Qualifications of Customer Support Executive 

  • Educational Requirements:  Formal training is not a barrier to this feature. Graduates, undergraduates, or even individuals without a college diploma may additionally observe as long as they personalize the required abilities and experience.
  • Language Proficiency:  Excellent command of the English language is vital because of the global nature of the challenge. Both verbal and written conversations want to be fluent and clean.

Tech Mahindra Hiring Customer Support Executive Job| Apply Now 

Benefits: Tech Mahindra Hiring Customer Support Executive

Tech Mahindra is dedicated to providing a supportive and profitable artwork environment. Employees are presented with numerous perks to enhance their widespread hobby pleasure:

  1. Cab Facilities: Two-way cab offerings are furnished for the advantage of employees, ensuring they may be capable of bypassing to and fro properly and without problem. This is especially useful for employees strolling nighttime shifts because of the worldwide nature of the task.
  2.  5-Day Working Week: The hobby offers wholesome paintings-existence stability with a 5-day working week. Employees can also additionally have 2 days off, which can be carried out for rest and private time.
  3. Loyalty Bonus: Tech Mahindra values its personnel and offers loyalty bonuses to encourage long-term willpower to the agency. This bonus can act as a further incentive for personnel who live with the agency for a prolonged duration.
  4. Career Growth Opportunities: As a global chief inside the BPO enterprise, Tech Mahindra gives hundreds of opportunities for career development. Employees who display strong time-honored ordinary performance and backbone may be eligible for promotions or new roles within the organization.
  5. Learning and Development: The business enterprise gives ongoing schooling to help personnel stay up to date with modern-day technical information, customer support dispositions, and inner procedures.
  6. Job Stability: Tech Mahindra is a reputed MNC with a strong global presence. Employees can be confident of hobby safety, especially throughout tough monetary conditions, because of the truth the organization keeps growing its operations.
  7. Professional Environment: The business enterprise boasts an alternative professional and inclusive artwork lifestyle, providing its personnel with splendid surroundings wherein they are able to thrive and enlarge.

How to Apply Job Process:

Interview Process:

  • Candidates may be required to attend a face-to-face interview.  
  •  The interview will include a couple of rounds, together with HR screening, technical discussions, and conversation talent assessment.

Contact Information:

  •  Mansi Saxena (7007555646) is the primary component of touch for inquiries.
  • Interested applicants also can share their CVs through email at Mansi.Saxena@TechMahindra.Com

Conclusion:

Tech Mahindra’s International Voice Process feature offers an excellent possibility for people with previous BPO experience seeking to further their careers in a great agency. With aggressive pay, super blessings, and the possibility for professional development, this function is proper for candidates who are professional in Customer Support, Technical troubleshooting, and conversation. Immediate joiners with at least 6 months of experience in global voice strategies are recommended to apply.

Click Here to Apply Now

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