A Key Account Manager (KAM) is liable for building and preserving sturdy relationships with a employer’s most important customers. They act as the number one factor of contact, ensuring that the customers’ needs are met at the same time as aligning with the agency’s enterprise dreams. KAMs increase strategic plans to grow commercial enterprise, solve any issues customers face, and provide tailor-made answers to decorate pride. They additionally become aware of new sales possibilities and work carefully with internal teams to deliver the first-rate carrier. A a hit KAM combines excellent communique, sales acumen, and analytical talents to foster long-term partnerships and pressure enterprise growth.
- Job Title: Key Account ManagerÂ
- Company: SwiggyÂ
- Location: Lucknow
- Salary: ₹ 10-12 Lacs P.A
- Experience : 3 – 8 years
About swiggyÂ
Swiggy is India’s essential meals shipping platform, connecting customers with a good sized style of ingesting locations for the duration of america. Launched in 2014, it has revolutionized the manner human beings order meals, presenting rapid and reliable shipping offerings. Swiggy offers a continuing experience via its individual-friendly app, permitting customers to find out diverse cuisines, tune orders, and enjoy promotions. Beyond meals shipping, Swiggy has improved into grocery shipping with Swiggy Instagram, improving comfort for millions. With a commitment to innovation, customer pride, and operational excellence, Swiggy keeps to shape the future of the food-tech employer in India
Job Description: Key Account Manager at SwiggyÂ
Swiggy is seeking an skilled Key Account Manager to sign up for its growing crew in Lucknow. This is an thrilling possibility to paintings with considered one of India’s leading meals delivery structures, wherein you’ll play a pivotal role in setting up and retaining strong relationships with key eating place partners. With a focal point on sales and commercial enterprise improvement, this function is best for an person who prospers in a fast-paced, dynamic environment.Â
Responsibilities of Key Account Manager
As a Key Account Manager, you will be answerable for driving income, managing relationships with eating place partners, and ensuring the clean operation of Swiggy services in your assigned territory. Below are the key duties of the role:
- Signing Contracts: You will be answerable for signing contracts with restaurants, starting from small local eateries to big 5-star resorts. This entails onboarding new restaurant partners and dealing with inquiries from each new and existing customers.
- Market Lead Gathering: Actively approach eating places to generate new leads. Whether a restaurant is a no-famous person or 5-famous person establishment, you’ll be tasked with getting them on board with Swiggy.
- Relationship Management:Maintain robust, lengthy-time period relationships with eating place owners and executives. Offer market insights, and offer solutions to any issues they could face, making sure a high stage of satisfaction with Swiggy platform.
- Sales Administration: Manage the income management features inclusive of overall performance reporting and streamlining tactics. Provide senior management with insights on a way to enhance enterprise relationships and create an surroundings that enhances customer support.
- Business Development: Take possession of sales objectives, revenue goals, and fee manipulate. Create and put in force commercial enterprise plans to meet agreed goals, selling Swiggy’s presence in the market.
- On-the-Ground Sales: Â As the primary point of touch for capability customers, be the face of Swiggy. You will manage purchaser interactions on-field, guiding them thru the onboarding manner and addressing their worries directly.
- Brand Representation: Represent Swiggy in the marketplace with professionalism and commitment to the emblem values. You may be expected to uphold and advocate for the company’s challenge and dreams in each interplay.
Qualifications: Key Account ManagerÂ
Swiggy is seeking key account manager out a candidate who no longer handiest suits the role but also thrives in a dynamic, speedy-paced surroundings. The following qualifications are vital:
- Education: Candidates have to hold a graduate diploma from a diagnosed institution.
- Experience: A minimal of 3 years of experience in income, key account control, or business development is needed. Prior enjoy inside the e-trade or meals-tech industry is desired.
- E-commerce knowledge: Familiarity with e-trade activities and on line advertising and marketing channels is a big advantage. You ought to have the capability to apprehend virtual income channels and use them to maximise enterprise opportunities.
- Sales Aptitude: Â You have to have a natural aptitude for sales with a verified potential to meet and exceed goals. Confidence, persistence, and an outgoing character are key developments Swiggy looks for in this role.
- communication Skills: Excellent verbal and written conversation competencies are required. You ought to be able to construct rapport with customers without problems and convey records in a clean, professional manner.
- Analytical Skills: You should have sturdy analytical abilities with talent in Microsoft Excel. An Excel take a look at will be part of the interview system to gauge your competency on this place.
- Team Player: Collaboration is fundamental. You have to be capable of work properly with others from various backgrounds and across a couple of departments to acquire common dreams.
- Leadership & Influencing: The ideal candidate can have management characteristics, which include the potential to steer others and build networks each internally and externally. You have to be able to manual teams toward fulfillment thru careful making plans and execution.
- Adaptability & Initiative: Recognize the want for adaptability in a unexpectedly changing surroundings. Show initiative in identifying opportunities for business improvement and be flexible sufficient to put in force changes while vital.
 Benefits of working at swiggy
Swiggy offers a complete benefits bundle designed to attract and keep pinnacle expertise. Some of the key advantages encompass:
- Competitive Salary: The position offers a relatively aggressive annual income within the variety of ₹10-12 LPA (Lakhs in step with Annum). This repayment is designed to mirror the importance and duty of the position.
- Career Development: Swiggy offers lots of opportunities for profession progression within the agency. With its hastily growing presence in India, Swiggy offers adequate scope for expert increase.
- Incentives and Bonuses:Â Performance-based incentives are provided for achieving and exceeding income targets. Bonuses and other rewards are regularly given to high-appearing personnel.
- Training & Skill Development: Â Swiggy ensures its employees are constantly gaining knowledge of and developing via imparting training programs to beautify talents, consisting of sales strategies, management, and advanced Excel abilities.
- Work Environment: As a crew participant, you’ll revel in working in a numerous, lively, and inclusive surroundings. Swiggy prides itself on its employee-friendly regulations and a supportive paintings tradition.
- Remote Interview Process:Â To streamline the hiring method, interviews may be carried out through Google Meet. Candidates want to have get entry to to a pc or computer with a stable internet connection. Additionally, a stay Excel check can be a part of the interview procedure, wherein you may exhibit your talent in managing data.
Conclusion:
This role is an excellent possibility for a stimulated character trying to make a full-size impact inside the food-tech enterprise. With a aggressive income, dynamic work surroundings, and adequate opportunities for career increase, the position of Key Account Manager at Swiggy offers a satisfying and rewarding career direction. If you have a ardour for sales, commercial enterprise development, and building strong relationships, this position is for you!
Other Jobs:
Microsoft Hiring Data Scientist Job
Reliance Hiring Regional Executive Job