Content moderation/digital marketing at Cognizant is looking for energetic and pushed glowing graduates to join its organization in Indore underneath the Business Process Outsourcing (BPO) branch. This role normally involves moderating character-generated content material fabric cloth and supplying customer support through a voice approach. Content moderation entails reviewing numerous sorts of content cloth which embody textual content, photographs, and films, making sure that they meet the economic organisation business enterprise’s or platform’s network guidelines.
- Job Title: Freshers – Content Moderation/Digital Marketing – BPO, Indore
- Company: Cognizant Technology Solutions
- Location: Indore
- Job Type: Full-Time, Permanent
- Experience:0 years
- Vacancies: 100
- Batch: Graduates from 2021, 2022, 2023; Postgraduates also are eligible
About Company
Cognizant Technology Solutions is one of the international’s important IT offerings corporations, offering business enterprise consulting, data technology, and outsourcing services. Established in 1994, Cognizant has grown properly into a multinational employer with over 3 00,000 personnel globally. Headquartered in Teaneck, New Jersey, Cognizant permits its customers to modernize their technology and scale their agencies for the digital age. The company is known for turning in sturdy solutions that foster innovation and permit organizational growth.
Job description: Content Moderation/Digital Marketing
Cognizant is hiring clean graduates for its Content Moderation and Digital Marketing roles in its BPO division in Indore. The role includes reviewing and moderating person-generated content material to ensure compliance with platform rules, as well as assisting virtual marketing efforts like marketing campaign execution and purchaser engagement. Candidates must possess notable verbal exchange skills, attention to detail, and simple information on digital advertising equipment. Graduates from 2021, 2022, or 2023 batches are eligible, and the function calls for flexibility to work in rotational shifts.
Responsibilities of Content Moderation/ Digital Marketing
As a Content Moderator/Digital Marketing Associate, your primary position will include the following obligations:
Content Moderation:
1. Monitor and Review Content: The primary undertaking is to look at customer-generated content material on virtual structures, which includes snapshots, movies, comments, and weblog posts. You could have a look at content material in competition to specific recommendations to make sure it aligns with the platform’s guidelines.
2. Ensure Compliance: Detects and removes content cloth that violates network requirements, consists of inappropriate or offensive material, or is risky to customers.
3. Handle Escalations: Work on content material fabric escalations that can require higher scrutiny or picks, making sure of consistent and honest judgment in dealing with such times.
4. Content Tagging and Labelling: Categorize content material cloth into numerous predefined classes based totally on its trouble; don’t forget variety, sentiment, or type for future analytics and reporting.
Digital Marketing Support:
1. Assist with Campaign Execution: Help execute digital advertising campaigns such as social media advertisements, e-mail marketing and advertising, and seo (search engine optimization) strategies.
2. Content Creation: Contribute to content material introduction, whether or no longer or no longer it’s writing quick-form blog posts, helping with searching for engine advertising content material fabric, or coping with social media posts.
3. Analyse Campaign Performance: Help shows the virtual advertising advertising marketing campaign’s normal average performance through information evaluation, tune individual engagement, and provide insights for future campaigns.
4. Customer Engagement: Engage with customers to understand their necessities, resolve queries, and provide relevant answers through voice strategies.
Skills in Content Moderation/Digital Marketing
The following talents are crucial for achievement in the Content Moderation/Digital Marketing Associate feature:
1. Communication Skills:
- Excellent verbal and written communication abilities in English.
- Ability to articulate mind genuinely, each in verbal exchange and via a written verbal exchange, at the same time as interacting with customers or internal corporations.
2. Content Moderation Skills:
- A strong hobby to detail is essential for reviewing content fabric cloth fabric and making sure it meets unique suggestions.
- Ability to live motivational and non-judgmental at the same time as reviewing purchaser-generated content material.
3. Digital Marketing Fundamentals:
- Basic expertise in virtual advertising and marketing techniques, which include looking for engine marketing and advertising and marketing, SEM, and social media manipulation.
- Familiarity with Google Analytics, content material fabric control structures (CMS), and social media structures like Facebook, Twitter, Instagram, and so forth
4. Technical Aptitude:
- Ability to speedy check artwork with various devices and software program programs essential for content material moderation advertising and marketing and marketing.
- Walking information of virtual structures and online tools like Microsoft Office, Google Workspace, and so on.
5. Customer Handling Skills:
- Strong trouble-fixing ability to resolve patron problems right away.
- Patience and professionalism while managing purchaser problems over voice-based strategies.
6. Teamwork & Collaboration:
- Strong interpersonal abilities and a collaborative mindset to work with outstanding teams inside the corporation.
7. Adaptability:
- Ability to artwork in short-paced and converting surroundings, adapting to new content fabric material suggestions, rules, and era systems.
- Flexibility to artwork in rotational shifts.
Qualifications: Content Moderation/Digital Marketing
Educational Requirements:
- Any Graduate from the 2021, 2022, or 2023 batch will have a study.
- Postgraduates also are eligible for this feature.
Experience:
- No earlier paintings reveal what is wanted. Freshers with 0 years of enjoyment are encouraged to apply.
- Candidates need to have personal provisional certificates or degree certificates at the time of the software program.
What is the salary cognizant for freshers?
Entry-degree salaries in content material cloth moderation and digital advertising and advertising roles generally vary from INR 2.5 lakhs to INR 4 lakhs in line with annum. However, the very last package deal will depend upon the candidate’s qualifications and overall performance at a few stages inside the hiring process.
Benefits of content moderation/ digital marketing
1. Health Insurance: Comprehensive fitness coverage for employees and their on-the-spot circle of relatives.
2. Performance Bonuses: Eligible for common normal ordinary performance-based completely incentives and bonuses, worthwhile top performers.
3. Learning and Development: Access to numerous education programs and studying structures which include Cognizant Academy and SkillSoft to beautify your professional capabilities.
4. Work-Life Balance: Cognizant promotes a balanced way of life with the useful resource of offering bendy artwork hours and the possibility to paint in rotational shifts.
5. Career Growth Opportunities: Regular promotions and increase possibilities primarily based definitely mostly on average universal performance. There are easy pathways for entering into specialized virtual advertising and marketing and marketing or content material control roles in the enterprise employer.
6. Employee Engagement: Regular group-constructing sports activities, employee reputation programs, and an inclusive painting tradition.
7.Diversity and Inclusion: Cognizant champions range in the place of job, making sure a welcoming environment for employees from all walks of existence
About the BPO Division at Cognizant
Cognizant’s Business Process Outsourcing (BPO) branch is important to its achievement in handing over answers for customers at some unspecified time in the future of industries consisting of banking, telecommunications, healthcare, and e-change. Cognizant’s BPO offerings help corporations streamline operations, decorate consumer memories, and make sure compliance with company hints. The BPO department handles masses of responsibilities, which include customer support, technical help, information manipulation, content cloth moderation, and digital advertising.
Why You Should Apply for Content Moderation/Digital Marketing?
1. Skill Development: Gain palms on reveling in content material fabric moderation, virtual marketing and advertising, and customer service.
2. Career Advancement: Numerous possibilities for growth in the business enterprise, permitting you to conform to specialized roles.
3. Cutting-Edge Technology: Work with innovative systems and systems within the digital advertising area, getting you organized for future roles in the industry.
4. Global Exposure: Collaborate with international corporations and paint on duties for global customers.
5. Work Environment: Cognizant offers a supportive, inclusive artwork manner of life wherein employees are encouraged to voice their thoughts and make contributions meaningfully to the employer’s success.
How to Apply for Content Moderation/Digital Marketing?
To look at the Content Moderation/Digital Marketing feature at Cognizant in
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