Customer Associate Service Job for Freshers at Genpact in Hyderabad is a high-quality opportunity for freshers searching for a career in customer support. The characteristic consists of addressing purchaser issues, assisting with account recuperation, and making sure of adherence to enterprise agency rules. Candidates will increase precious capabilities, consisting of essential thinking, hassle-solving, and communique, at the same time as operating in dynamic and collaborative surroundings. Genpact affords comprehensive training to equip freshers with the crucial expertise and tools for success. With numerous professional growth potentialities, this venture is an incredible starting line for those looking to construct an extended-term profession in customer support.
- Job Description: Customer Associate Service at Genpact in Hyderabad
- Role: Customer Associate Service
- Company: Genpact
- Experience: 0 – 1 years
- Salary: Not Disclosed
- Location: Hyderabad
Customer Associate Service at Genpact in Hyderabad
Genpact’s Customer Associate Service role gives a platform for freshers to start their careers in customer service. The role requires experts to address consumer queries, acquire relevant facts, and expand troubles even as wished. Based in Hyderabad, this possibility allows freshers to benefit from enterprise whilst strolling with leading organizations. Candidates will decorate their hassle-fixing talents, communication talents, and technical know-how. With hooked-up schooling programs and supportive painting surroundings, Genpact offers critical resources for career development in customer support.
About Company
Genpact is a global leader in digital transformation, analytics, and expert offerings. Established with an assignment to power enterprise impact through current answers, the organization collaborates with Fortune Global 500 companies across multiple industries. Genpact’s understanding spans digital operations, generation integration, AI, and data analytics. With a team of workers of over one hundred twenty 5,000 employees in 30+ international locations, the commercial enterprise organization fosters a way of lifestyles of innovation, agility, and excellence. By offering non-stop learning and career development opportunities, Genpact stays a pinnacle choice for professionals on the lookout for a boom in the employer international.
Roles and Responsibilities for Customer Associate Service at Genpact in Hyderabad
Handling Customer Queries: Address and clear up customer queries correctly at the same time as making sure of an amazing experience.
Data Collection & Recovery Support: Gather critical customer records to facilitate account recuperation and difficult decisions
Process Adherence: Maintain in-intensity data of patron approaches and regulations to provide precise useful resources.
Issue Escalation: Identify, reproduce, and boost product bugs to the ideal departments for decision.
Customer Satisfaction: Delive first-rate customer support through reading problems critically and presenting appropriate solutions.
Skills for Customer Associate Service Job for Freshers
Communication Skills: Strong verbal and written communique to have interaction correctly with clients.
Problem-Solving Ability: Capability to investigate troubles and provide accurate resolutions rapidly.
Technical Proficiency: Basic data of online packages and digital structures.
Adaptability: Ability to maintain a fast-paced environment even while keeping exceptional requirements.
Teamwork: Collaborate effectively with pals and supervisors to gain corporation dreams.
Education and Qualifications for Customer Associate Service Job for Freshers
Educational Background: Bachelor’s degree in any location (desired however no longer obligatory).
Language Proficiency: Strong command of English (more languages are a plus).
Technical Knowledge: Familiarity with net utilization and digital systems.
Customer Service Experience: Freshers are welcome; previous enjoyment is an added benefit.
Training & Certification: Willingness to undergo training applications in line with Genpact’s requirements.
Benefits at Genpact
Career Growth Opportunities: Access to structured career progression paths and internal promotions.
Training & Development: Comprehensive studying programs to enhance talents and information.
Work-Life Balance: Flexible painting schedules and a supportive environment.
Global Exposure: Opportunities to paint with important establishments and worldwide clients.
Employee Well-being: Health blessings, health programs, and a sturdy aid tool.
Conclusion
The Customer Associate Service at Genpact is an access-degree opportunity designed for freshers trying to assemble a profession in customer support and assistance. Based in Hyderabad, this function wishes experts who can offer powerful solutions, ensure customer satisfaction, and make contributions to approach improvements. Freshers seeking to start their careers within the customer service area can benefit from tremendous education, hands-on enjoyment, and professional development opportunities in the organization. Genpact is a super desire for freshers seeking to kickstart their careers in customer support, specifically in Hyderabad.
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