Genpact Recruitment Fresher, Genpact is imparting a superb opportunity for freshers to start their careers as Process Developers – Voice at its Noida region. As a global leader in professional services and business transformation, Genpact is seeking dynamic individuals with strong communication skills, adaptability, and a desire to grow in a fast-paced work environment. Fresh graduates with a passion for customer interaction, problem-solving, and voice-based approaches are encouraged to apply. The position promises rich exposure in patron servicing, difficulty resolution, and returned-give-up operations. Join Genpact’s colorful workforce and gain the experience needed to thrive within the business process management enterprise.
Genpact Recruitment Fresher
Genpact is actively recruiting freshers for exciting access-stage roles across numerous domains, consisting of Process Developer, Business Analyst, and Data Engineering. With operations in over 30 nations and a workforce of 125,000+, Genpact offers a dynamic platform for latest graduates to launch their careers. This is a golden possibility for freshers with sturdy conversation abilities, analytical questioning, and a passion for innovation to work in a worldwide surroundings. Whether you’re from a technical or non-technical background, Genpact gives schooling, boom, and development possibilities. Genpact Recruitment Fresher Kickstart your expert journey with Genpact and become a part of a destiny-forward business enterprise driving digital transformation.
About the Role
Genpact is hiring freshers for the position of Process Developer – Voice. This characteristic is right for dynamic individuals who personal strong conversation competencies and are keen to art work in a fast-paced BPO surroundings. As a Process Developer, you will be answerable for managing consumer interactions via voice calls, resolving queries, and ensuring a continuing client enjoy. You’ll paintings with worldwide clients and gain know-how of in machine-precise structures and gear. Genpact Recruitment Fresher This position gives splendid exposure to business enterprise operations, purchaser communique, and customer service features—putting the level for a profitable profession in a worldwide professional offerings organization.
Responsibilities
As a Process Developer – Voice, you may function the frontline communicator between Genpact and its customers. Your primary responsibility can be to deal with inbound and outbound calls, reply to client inquiries, clear up troubles correctly, and supply an great customer experience. Genpact Recruitment Fresher You can even report call data accurately, beef up unresolved issues to the concerned groups, and follow up as crucial.
You will work on consumer-centric projects in regions inclusive of banking, finance, healthcare, or e-exchange, counting on commercial enterprise needs. This includes understanding purchaser ache points, managing excessive call volumes professionally, and keeping provider-level agreements (SLAs). A proactive thoughts-set, patience, empathy, and trouble-fixing abilities are key to thriving in this position.
Additionally, you may be predicted to participate in process education, make contributions to performance improvement responsibilities, and observe commercial enterprise business enterprise suggestions and first-rate necessities. Genpact Recruitment Fresher As you advantage enjoy, you’ll have the possibility to tackle greater complex responsibilities, make a contribution to organization goals, and find out boom paths in operations, superb manipulate, or institution management.
Who Can Apply?
This possibility is open to glowing graduates from any problem who’re captivated with launching a career in the voice-based absolutely BPO region. Candidates with sturdy verbal communique talents, a patron-first thoughts-set, and the capability to assume on their feet are fairly advocated to apply.
Eligibility Criteria:
- Educational Qualification: Any graduate (B.Com, B.A., BBA, B.Sc., BCA, and many others.)
- Freshers or candidates with up to 1 one year of experience in voice approach/customer service are eligible.
- Proficiency in spoken English and Hindi (or any nearby language) is a bonus.
- Ability to paintings in rotational shifts, which incorporates night time shifts if required.
- Basic information of MS Office (Word, Excel, Outlook). Genpact Recruitment Fresher
- Problem-solving capabilities and the potential to handle stress in a target-orientated environment.
- Willingness to work from the administrative center or hybrid setup as in keeping with business requirements.
If you are self-recommended, short to conform, and ready to analyze, Genpact offers a strong platform to start your expert adventure and develop in a worldwide corporation.
Why Apply?
Joining Genpact as a Process Developer presents a extraordinary launchpad for your profession. You’ll be a part of a globally identified enterprise with a strong attention on mastering, development, and growth. Genpact gives based education programs, a collaborative paintings way of life, and real-time revel in running with global customers.
This characteristic is exceptional for freshers who want to growth their conversation, analytical, and client-managing abilities. With career improvement opportunities, worker benefits, and a various environment, Genpact is the proper place to begin and thrive in the global of expert offerings and digital transformation.
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