HCL Walk In Drive For Fresher Graduates on 4th April 2025 in Lucknow. This possibility is open to the latest graduates eager to kick-start their careers in the IT industry. The role involves going for walks on numerous projects, gaining fingers-on experience in generation, and taking part with experienced experts. Candidates should have strong analytical abilities, an ardour for learning, and the functionality to adapt to a quick-paced environment. The HCL Walk In Drive For Fresher Graduates in Lucknow job gives exposure to organization-predominant technology, schooling programs, and career increase possibilities. Interested applicants ought to arrive at the venue between 9:30 AM and 5:30 PM, with interviews scheduled from 11 AM to 4 PM.
- Role: Customer Service Representative
- Location: Lucknow
- Company: HCL Tech
- Salary: ₹50,000-2 Lacs P.A
- Qualifications: Any Graduate
- Experience: Freshers
- Job Type: Full Time
About HCLTech:
HCLTech is a main worldwide technology organisation that gives modern-day digital, engineering, cloud, and AI-powered answers. Established in 1976, the business enterprise has grown to be one of the top IT carrier vendors in the world, with a presence in over 60 international locations and a workforce of greater than 220,755 personnel.
With a robust awareness on innovation, HCLTech serves clients across primary industries, along with Financial Services, Healthcare, Manufacturing, Retail, Telecom, and Public Services. The corporation is thought for its know-how in IT consulting, software development, cybersecurity, cloud computing, and digital transformation.
HCLTech’s customer-first approach and emphasis on sustainability and social obligation have earned it a reputation as a trusted era partner. The corporation generated a sales of $13.Eight billion as of 2024 and keeps to make bigger its footprint in emerging technologies.
HCLTech offers excellent profession increase opportunities, aggressive salaries, and a dynamic work environment. It is diagnosed for its inclusive lifestyle and employee-friendly regulations, making it a favored organization within the IT enterprise.
With a sturdy vision for the destiny, HCLTech is committed to riding technological innovation and handing over wonderful answers to groups global.
HCL Walk In Drive For Fresher Graduates Job Description:
HCL Walk In Drive for Fresher Graduates in Lucknow for the position of Customer Service Representative (Non-Tech). This position includes supplying incredible customer support through more than one communication channel, consisting of email, chat, and social media.
HCL Walk In Drive For Fresher Graduates Key Responsibilities:
- Respond to Customer Queries: Address consumer worries through electronic mail, chat, and social media.
- Provide Solutions: Identify troubles and offer appropriate resolutions promptly.
- Maintain Customer Records: Update and manage interactions and the usage of the CRM software program.
- Ensure Customer Satisfaction: Deliver a brilliant guide to decorate the patron experience.
- Follow Standard Operating Procedures: Adhere to enterprise policies and provider guidelines.
- Collaborate with Internal Teams: Work with exclusive departments to solve escalated troubles.
- Handle Customer Complaints: Address grievances professionally and strengthen when vital.
- Meet Performance Targets: Achieve goals associated with response time, trouble resolution, and customer delight.
- Stay updated on Company Products/services. Provide correct and updated data to customers.
- Adapt to Feedback: Continuously enhance based totally on client reviews and control enter.
HCL Walk In Drive For Fresher Graduates Key Skills Required:
- Excellent Communication SSkills Strong verbal and written skillability in English.
- Active Listening Ability to apprehend consumer issues and respond efficiently.
- Problem-Solving Ab Abilityuick in solving patron queries effectively.
- Customer Handling Skills: Patience and professionalism in managing client interactions.
- Time Management: Handling a couple of queries whilst preserving efficiency.
- Team Collaboration: Ability to paintings with inner groups for issue decision.
- Adaptability work in dynamic, rapid-paced surroundings.
- Technical Proficiency: Basic understanding of CRM software program and customer support gear.
- Attention to Detail: Ensuring accuracy in responses and report-maintaining.
- Emotional intelligence: understanding consumer feelings to offer empathetic guidance.
HCL Walk In Drive For Fresher Graduates Eligibility Criteria:
- Only Non-BTech Graduates (Freshers can apply).
- Good communication competencies (English skillability desired).
- Willingness to work a night shift.
HCL Walk In Drive For Fresher Graduates in Lucknow Interview Process:
Step 1: Walk in with an up-to-date resume (Photocopy required).
Step 2: Screening round (Basic verbal exchange and problem-fixing take a look at).
Step 3: Interview with HR for the very last selection.
Why Join HCLTech?
- Global Presence: 220,755+ employees in 60+ nations.
- Revenue: $13.8 billion (as of 2024).
- Career Growth: Opportunity to work in a reputed IT agency.
- Diverse Work Environment: International publicity and schooling.
- Industry Leadership: Leading in Digital, AI, and Cloud solutions.
Benefits of HCL Walk In Drive For Fresher Graduates:
- Competitive Salary: Earn between ₹ 50,000 and ₹2,00,000 per annum.
- Global Exposure: Work in a multinational company with international clients.
- Career Grow the: Opportunities for promotions and internal job postings.
- Professional Training: Get educated in customer service and communication abilities.
- JobStability: Full-time, everlasting employment in a reputed IT organization.
- Work-Life BBaBalance Fixedght time shifts with scheduled breaks.
- Employee Benefits: Access to healthcare, coverage, and health programs.
- Modern Work Environment: Work in contemporary office centers.
- Networking Opportunity unitis Connect with industry professionals and amplify your career potential.
- Employee Discounts & Perks: Special discounts on HCL products and associate offerings.
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