HCLTech Walk-In Drive for Undergraduates in Hyderabad: A Great Opportunity for Freshers
Are you searching for a process possibility within the dynamic and developing discipline of email and chat guides? HCLTech, one of the main IT services and consulting agencies, is carrying out a walk-in interview for the placement of Process Associate in Email & Chat Support. This is an amazing opportunity for freshers who are keen to begin their careers inside the customer support enterprise. If you are someone who is obsessed with troubleshooting, resolving technical troubles, and supplying incredible assistance to customers, this task might simply be proper in shape for you!
- Job Role: (Walk-In Drive) Tech Support Role
- Salary: Not DescriptionÂ
- Location: HyderabadÂ
- Company: HCLTechÂ
- Qualifications: Any GraduateÂ
- Experience: 1Â –Â 5Â years
ABOUT HCLTECHÂ
HCLTech is a main global IT services and consulting employer, that specializes in digital transformation, era offerings, and engineering solutions. With a robust presence in over 50 countries, HCLTech companions with businesses across various industries to power innovation, beautify consumer studies, and streamline operations. The agency provides a wide range of services inclusive of cloud computing, cybersecurity, facts analytics, and synthetic intelligence. Known for its worker-centric tradition, HCLTech fosters collaborative surroundings centered on continuous mastering and boom. As part of the HCL Group, it has earned popularity for turning in extremely good solutions that meet the evolving needs of clients internationally.
HCLTech Walk-In Drive for Undergraduates in Hyderabad: Job Description
HCLTech is hiring for the position of Process Associate in Email & Chat Support. Freshers and applicants with 1-five years of experience are eligible. Responsibilities consist of troubleshooting and resolving Ad Serving troubles via email, escalating problems, and providing efficient aid. Required competencies: fundamental HTML/CSS, technical troubleshooting, and skillability in English. Rotational shifts, paintings-from-workplace, and cab centers supplied.
Qualifications
- Role: Process Associate (Email & Chat Support)
- Designation: Associate / Analyst
Eligibility:
- Freshers (Graduates, besides for B.Tech, BCA, MCA, and M.Tech candidates)
- 1-5 years of revel in Email/Chat Support (for Associate/Analyst positions)
- Any Graduate is eligible for this function, besides the technical stages.
Job Responsibilities:
- Troubleshoot and resolve Ad Serving troubles through electronic mail and chat.
- Escalate troubles right away and paintings efficaciously to solve them.
- Investigate customer troubles, comply with-up on unresolved queries, and boost when important.
- Provide a splendid clientt revel in through electronic mail and chat help.
Must-Have Skills:
- Basic know-how of HTML and CSS to troubleshoot simple technical troubles.
- Strong technical troubleshooting expertise to deal with client queries efficaciously.
- Proficiency in English (both written and spoken) to talk absolutely with clients.
- Willingness to work in night time shifts as a part of rotational shifts.
Perks & Benefits
- Shift Timings: Rotational shifts
- Working Days: 5 days (Work from Office)
- Week Offs: Saturday & Sunday fixed off
- Cab Facility: Provided for each side(choose-up and drop-off)
- Employment Type: Full-Time, Permanent
Why HCLTech?
HCLTech is one of the pinnacle groups globally, known for its inclusive and employee-friendly painting tradition. This walk-in drive gives a hazard for undergraduates to sign up for an employer specializing in growth, innovation, and professional development. The enterprise provides its employees with a remarkable work environment, super advantages, and an opportunity to research and boost the customer success subject. Whether you’re just starting your profession or have more than one year of customer support experience, this function gives extremely good studying and increases opportunities.
Conclusion:
This HCLTech stroll-in pressure is a golden possibility for undergraduates trying to begin their careers in e-mail and chat support. With exquisite increase potential, aggressive perks, aa, and colorful work culture, this activity can provide you with an amazing start inside the international of patron success, career, and operations. Make sure to wait for the walk-in interview on the 22nd or 23rd of February 2025 and take the first step closer to your expert adventure with one of the leading tech groups in the industry!
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