HCLTech Walk in Drive Freshers from 8th to 12th April 2025, between 11:00 AM and 2:00 PM at the Sholinganallur ELCOT Campus, Tower 4. This opportunity is open to non-engineering graduates (B.A, B.Com, B.Sc, BCA, etc.) with good communication skills for a Customer Service – Voice Process role. No prior experience is required. Candidates must be flexible with rotational and night shifts. The role offers industry-best training, professional growth, and a supportive work environment. Interested candidates can walk in directly and connect with HR Monica Celeen at the venue. Don’t miss this chance!
- Role: Customer Service
- Location: Chennai
- Company: HCLTech
- Salary: Not Disclosed
- Qualifications: Graduate
- Experience: 0 years
- Job Type: Full Time
About HCLTech:
HCLTech is a major international technology corporation that lets corporations reimagine their businesses for the virtual age. With a presence in over 60 countries and more than 220,000 employees and specialists, HCLTech can provide complete offerings all through digital, engineering, cloud, and AI. The business enterprise partners with top businesses throughout key industries at the side of economic services, healthcare, manufacturing, telecom, and retail, providing modern answers and technology products that electricity transformation and business success.
Founded in 1976, HCLTech has grown into certainly one of India’s pinnacle IT services firms, stated for its patron-first manner of existence, deep technical understanding, and robust innovation abilities. The business enterprise operates via three commercial company units: IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products & Platforms (P&P), allowing clients to live beforehand in a hastily evolving tech landscape.
HCLTech fosters a collaborative lifestyle and is recognized for its range of employee development applications and sustainable business practices. It is likewise a Fortune India 500 corporation with a consolidated income of $13.It will be eight billion as of December 2024. With a sturdy attention on social obligation and digital inclusion, HCLTech strives to construct a better destiny through generation, human beings, and reason.
HCLTech Walk in Drive Freshers Job Description:
The Customer Service (Voice Process) position at HCLTech Walk in Drive Freshers includes handling inbound and outbound calls to help clients with queries, court cases, and service requests. Candidates want to have outstanding conversation abilties, a patron-centric attitude, and the potential to work under strain. Responsibilities include resolving issues directly, providing accurate information, and making sure a exquisite consumer revel in. The characteristic requires flexibility to artwork in rotational and night time shifts. Fresh graduates from non-engineering backgrounds are eligible. This characteristic gives organisations first-class training, international exposure, and a pro paintings surroundings with increase opportunities in one of the main IT issuer agencies.
HCLTech Walk in Drive Freshers Responsibilities:
- Handle inbound and outbound client calls professionally.
- Provide accurate data regarding merchandise, offerings, and guidelines.
- Resolve patron court cases, queries, and technical issues correctly.
- Document all interactions and preserve proper statistics inside the machine.
- Ensure timely study. S.A.And callbacks as required.
- Maintain an excessively pleasant, empathetic, and professional mindset toward clients.
- Escalate unresolved problems to higher manual tiers at the same time as critical.
- Communicate clearly and hopefully in English (and nearby languages if required).
- Meet dday-by-day weekly and monthly standard performance dreams (first-rate, TAT, client delight).
- Participate in normal education periods and team meetings.
- Stay updated with commercial enterprise employer guidelines, techniques, and machine updates.
- Adapt to converting approaches and technologies in a dynamic work environment.
- Be bendy to work in rotational or night shifts as in keeping with commercial enterprise wishes.
- Use inner gear/software program application efficaciously to assist clients.
- Collaborate with crew members and support personnel for clean operations.
Education Requirements:
Graduation completed in any circulation besides engineering/technology streams.
Candidates from the following levels are eligible:
- Bachelor of Arts (B.A)
- Bachelor of Science (B.Sc)
- Bachelor of Commerce (B.Com)
- Bachelor of Computer Applications (BCA)
- Other diagnosed undergraduate guides
- Postgraduates can also attend if they meet exceptional standards and aren’t from engineering’s historical past.
HCLTech Walk in Drive Freshers Perks and Benefits:
- Cab Facility: Provided (Chargeable basis)
- Global Exposure: Training through international jogging footwear
- Modern Work Culture: Friendly, diverse, and professional surroundings
- Flexible Shifts: Rotational and night shifts based on commercial enterprise requirements
- Learning Opportunity: Exposure to worldwide consumer interaction
- Salary: Best in enterprise for access-degree customer support roles
- Career Growth: Scope for prolonged-term career progression in HCLTech
HCLTech Walk in Drive Freshers Desired Candidate Profile:
- Must be a fresher (0 years of experience)
- Should now not be from engineering or technical educational historical beyond
- Excellent verbal and listening abilities
- Ability to work under strain and multitask
- Willingness to work in rotational shifts and night time shifts
- Goodmindsett and willingness to research and adapt
- Positive mindset closer to customer support surroundings
- Professional appearance and punctuality are a need to.
Why Join HCLTech?
- Global Presence: Operates in over 60 worldwide locations with 220,755+ personnel
- Reputation: Listed on the Fortune India 500 and diagnosed for worker pride
- Innovation Driven: Focused on virtual, cloud, engineering, and AI technologies
- Employee First Culture: Known for nurturing glowing knowledge and supplying increase paths
- Inclusive Work Environment: Encourages diversity and equal possibility
- Training Programs: Structured induction with real-time steerage
More Other Jobs:
Oracle Hiring Freshers 2025 in Bangalore
Discover Cognizant Job Roles for Freshers
Deloitte Job openings in Hyderabad for Freshers
Discover Infosys Jobs for Graduates in Bengaluru
To get early access to updates about similar opportunities, join Opportunity Track on WhatsApp, Telegram, Google News, LinkedIn, Facebook, YouTube, Instagram, or Twitter.
