IBM Internship Job Vacancies in Bengaluru:
Are you a sparkling graduate or a scholar in Bengaluru, Karnataka, keen to kickstart your career in a tech agency? IBM gives an awesome opportunity via its Technical Support Representative Internships. These internships no longer most effective provide hands-on enjoy but also immerse you in a global tech environment, setting the stage for a hit career.
- Job Title: Technical Support Representative Intern
- Salary: Not DisclosedÂ
- Location: Bengaluru, Karnataka, India
- Company: IBMÂ
- Qualification: Graduate BSc, BCA
- Job Type: Full TimeÂ
ABOUT IBM
IBM (International Business Machines Corporation) is an international technology and consulting commercial enterprise founded in Armonk, New York. Founded in 1911, IBM is a pioneer in innovation, recognised for its contributions to computing, artificial intelligence, and cloud technologies. With a presence in over one hundred and seventy international places, IBM offers a wide range of offerings, which include software program development, IT infrastructure, and business consulting. The employer is dedicated to the use of digital transformation for corporations via advanced technologies like AI, hybrid cloud, and quantum computing. IBM values variety, sustainability, and non-stop learning, making it a pinnacle choice for experts and students wanting to build a tech career.
Job Overview:
The IBM Technical Support Representative Internship in Bengaluru gives hands-on experience in resolving real-time customer issues with IBM products. Interns may have interaction in troubleshooting, customer service, and collaboration with development agencies. Ideal for university youngsters or current graduates in computer science or IT, this feature allows to assemble technical, communication, and hassle-fixing skills at the same time as offering exposure to organization-level technology in an international work environment.
What Is the IBM Technical Support Representative Internship?
The IBM Technical Support Representative Internship is designed for people obsessed with the era and customer service. As an intern, you’ll be a part of IBM’s worldwide help institution, assisting clients with technical problems associated with IBM’s software and hardware products. This characteristic offers a unique aggregate of technical problem-solving and client interaction, making it ideal for the ones searching for to construct a career in tech support or software engineering.
Key Responsibilities:
As a Technical Support Representative Intern at IBM in Bengaluru, your everyday duties will consist of:
- Providing Technical Support: Assist IBM Software customers with the aid of manner of addressing and resolving technical problems referred to through emails, cellphone calls, chat session,,s and far-off conferences.
- Analyzing and Troubleshooting: Replicate client troubles in take a look at environments to diagnose problems and develop solutions.
- Managing Customer Relationships: Set clear expectations and preserve effective conversation with customers within the course of the decision method.
- Knowledge Base Documentation: Create and replace information base articles detailing commonplace problems and their resolutions to resource future troubleshooting efforts.
- Collaboration with Development Teams: Escalate complicated issues to inner development groups and facilitate verbal exchange between clients and builders to make certain well timed fixes.
- Production Support: Provide assist inside the route of crucial machine downtimes, which includes weekend and stale-shift hours, on a rotational foundation.
Required Qualifications:
To be eligible for the IBM Technical Support Representative Internship in Bengaluru, applicants should meet the followingrequirements:
- Educational Background: A Bachelor’s Degree in Computer Science, Information Technology, or a related subject.
- Programming Skills: Proficiency in Core Java or JEE is favored; familiarity with distinctive programming languages is a plus.
- Technical Knowledge: Understanding of databases (e.g., DB2, Oracle), software servers (e.g., WebSphere Liberty, Tomcat), and messaging services (e.g., IBM MQ, Apache Kafka).
- Scripting Abilities: Knowledge of scripting languages, together with Python or JavaScript.
- Networking Fundamentals: Basic expertise in networking protocols and ideas.
- Cloud Technologies: Familiarity with cloud systems like AWS or RedHat OpenShift is a quality.
- Communication Skills: Strong verbal and written communication skills to effectively engage with clients and team members.
- Problem-Solving Aptitude: Ability to research complicated issues and find realistic solutions under pressure.
- Customer-Centric Mindsetpassionn for handing over terrific customer support and maintaining excellent customer relationships.
Preferred Skills
While now not obligatory, the following capabilities are suitable:
- Containerization Knowledge: Experience with Docker and Kubernetes.
- Database Querying: Proficiency in SQL for database manipulation and troubleshooting.
- Operating Systems: Familiarity with Unix/Linux environments.
- Cloud Services: Experience with cloud computing structures like AWS or Microsoft Azure.
Benefits of the Internship:
Embarking on an internship with IBM in Bengaluru offers severa benefits:
- Hands-On Experience: Work on actual global technical problems and gain practical experience in a corporate setting.
- Mentorship Opportunities: Learn from seasoned experts and gather guidance to enhance your talents.
- Networking: Connect with enterprise specialists and fellow interns, increasing your professional community.
- Career Advancement: A Successful final touch of the internship may additionally result in full-time employment opportunities inner IBM.
- Competitive Compensation: Interns accumulate a stipend, with the not unusual annual income for a Technical Support Intern at IBM ranging amongst ₹2,00,000 and ₹4,00,000, with capacity extra pay of ₹35,000 according to three hundred and sixty five days
How to Apply
Interested applicants can exercise for the IBM Technical Support Representative Internship thru the authentic IBM Careers portal or systems like Internshala. Ensure your resume highlights relevant talents and memories, and prepare for interviews by way of familiarizing yourself with IBM’s services and products.
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