ICICI Bank Job openings for freshers throughout India. Current openings consist of positions that include Chartered Accountant, Application Security Manager, and UI/UX Designer, with places spanning towns like Chennai, Hyderabad, Bangalore, and Mumbai. The bank also affords specialized packages just like the Post Graduate Programme in Relationship Management and the ICICI Bank Manipal Probationary Officer’s Programme, designed to increase future leaders in banking.
- Role: Relationship Manager – Phone Banking Group
- Company: ICICI Bank
- Location: Across India
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Work Experience: 0 – 5 years
- Employment Type: Full-Time, Permanent
About ICICI Bank:
ICICI Bank is one of India’s important non-public region banks, renowned for its entire form of economic services and products. Established in 1994, it has considered the reality that growth is an outstanding participant in the Indian banking enterprise, catering to agencies, small and medium firms (SMEs), and retail customers. The economic group provides a great sort of services, collectively with financial savings and present-day bills, loans, credit score cards, wealth management, insurance, and investment banking, serving loads of hundreds of clients across the U.S.A.
ICICIofof is known for its modern banking method and has been a pioneer in introducing virtual banking channels. The bank offers strong offerings through multiple structures, which include branches, net banking, mobile banking, WhatsApp banking, and making contact with banking. Its digital banking services were in particular large, allowing clients to carry out banking transactions effortlessly and securely from anywhere, at any time.
The bank operates an intensive network of over 6,500 branches and more than 17,000 ATMs at some stage in India. This tremendous community allows ICICI Bank to serve a large consumer base and ensure reachable admission to banking services. The financial institution additionally has a robust presence the world over, with branches in numerous international locations, which include the US, Canada, the United Kingdom, and the Middle East, catering to each retail and company clients.
ICICI Bank is a part of the ICICI Group, which has pursuits in a huge range of monetary services, which consist of asset management, lifestyles, and non-lifestyles insurance, assignment capital, and funding monetary institutions constantly centered on providing rated services to its customers’ wing excessive requirements of operational excellence, compliance, and corporate governance, making it one of the most relied-on and revered financial establishments in India.
Job Description:
The Relationship Manager – Phone Banking at ICICI Bank engages with customers over the phone to resolve queries, offer banking merchandise, and offer customized answers. The position includes promoting merchandise, making sure of purchaser pleasure, and retaining high Net Promoter Scores (NPS). Candidates want to demonstrate sturdy verbal exchange abilities, a proactive method of trouble-fixing, and a deep expertise in purchaser profiles and wishes. Adherence to compliance, information protection, and great processes is essential. This role calls for collaboration with other agencies to deliver seamless banking reviews, driving both customer support excellence and income increase. A graduate or engineer is preferred.
Key Responsibilities:
1. Customer Query Resolution:
- Handle and treat consumer complaints via cell phone.
- Offer tailor-made answers to cope with customer worries.
2. Customized Solution Offering:
- Provide applicable banklifestylesnd services to fulfill patron dreams.
- Cross-promote numerous banking merchandise over the phone.
3. Customer 360-Degree Banking:
- Understand customer demographics, behavior, and portfolio to supply seamless banking evaluations.
- Collaborate with different companies to discover and offer suitable product options.
4. Service Excellence: Provide impeccable customer service with the aid of manner of maitreatthe Bank’s philosophy of “cell phone customer and Fair to Bank” in the middle.
Compliance Adherence: Follow records safety and exceptional technique norms.
Key Qualifications & Skills:
Educational Qualification: Graduates or Engineers in any subject.
Skills:
- Communication Skills: Strong oral and written communique capabilities.
- Customer Service Focus: Ability to deliver wonderful customer support.
- Team Collaboration: Work with a couple of groups to provide support and attain dreams.
- Proactive Problem Solving: Anticipate patron issues and address them with feasible answers.
Job Insights:
- A combination of company and sales-oriented duties.
- Emphasizes information customer needs to deliver entire banking answers.
- Involves interplay with numerous departments to beautify provider shipping.
Key Highlights:
- Focus on position and place fungibility to serve patron desires efficiently.
- Philosophy of Customer 360-diploma Banking to make certain a continuing revel in.
- Strong emphasis on compliance and manner adherence.
- Potential for professional boom interior ICICI Bank’s large network.
ICICI Bank Job openings Benefits:
- Comprehensive Financial Services: Offers a huge style of banking merchandise, which includes loans, insurance, and funding options.
- Digital Banking: Convenient access through, cell, WhatsApp, and speaking banking platforms.
- Extensive Branch Network: Over 6,500 branches and 17,000 ATMs across India for smooth access to banking offerings.
- International Presence: Branches in key international markets, along with America, the UK, Canada, and the Middle East.
- Customer-Centric Approach: Focus on imparting custom dealings professionally tailored to character goals.
- Innovative Products: Introduction of the latest and revolutionary monetary solutions to fulfill converting client demands.
- 24/7 Service Availability: Round-the-clock resource through smart banking and virtual channels speaking Corporate Governance: Adherence to excessive requirements of compliance and transparency.
- Employee Growth Opportunities: Career improvement possibilities inner a large and dynamic company.
Key takeaways:
- Diverse Roles: ICICI Bank gives a huge variety of positions suitable for freshers in numerous domains like banking, technology, finance, and customer support.
- Pan-India Opportunities: Job openings are available throughout major towns in India, including Mumbai, Bangalore, Chennai, Hyderabad, Pune, and Delhi.
- Multiple Job Categories: Freshers can practice for roles like Relationship Managers, Chartered Accountants, UI/UX Designers, Application Security Managers, and Digital Marketing Specialists.
- Post-Graduate Program: ICICI offers a Post Graduate Programme in Relationship Management, a specialized education for sparkling graduates inquisitive about banking.
- Probationary Officer (PO) Program: The ICICI Manipal Probationary Officer Programme is an education course combining instructional learning and sensible banking experience.
- Eligibility: Freshers with a graduate or postgraduate diploma can practice. Certain positions may also require specific qualifications or certifications.
- Online Application: Applications for all positions are submitted online through the ICICI Bank Careers portal.
- Selection Process: Shortlisted applicants go through interviews, checks, and every so often organization discussions to evaluate their competencies and health for the position.
- Job Security: ICICI Bank offers activity security with aggressive salaries and everyday growth possibilities for personnel.
- Skill Development: ICICI Bank emphasizes education and development, supporting freshers to build the ability required for banking and control roles.
- Performance-Based Incentives: Along with a fixed salary, employees are eligible for overall performance-primarily based bonuses and incentives.
- Career Growth: ICICI Bank offers clear career development paths, promoting employees from the inside and imparting opportunities for development.
- Work Environment: The financial institution offers a dynamic, inclusive work subculture wherein personnel are recommended to collaborate and study.
- Global Exposure: ICICI Bank has a global presence, supplying employees with the threat to paintings on international initiatives and initiatives.
- Comprehensive Benefits: In addition to aggressive salaries, ICICI gives blessings like medical health insurance, retirement plans, and paid go-away.
- Training and Mentorship: Freshers acquire mentorship and education from experienced experts, supporting them to develop into properly-rounded personnel.
- Customer-Centric Focus: Many roles, specifically in courting management, attention to customer support, and improving consumer relationships.
- Technological Advancements: ICICI Bank integrates current the generation, permitting freshers to work with the contempt banking gear and structures.
- In-House Learning Platforms: Employees have get entry to to diverse studying systems and resources to decorate their talents and stay updated in the enterprise.
- Inclusive Culture: ICICI Bank promotes a diverse and inclusive environment, valuing personnel’s unique backgrounds and views.
- These factors spotlight the general possibilities and increase the capability of freshers searching for a profession with ICICI Bank.
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