Engineering

Coinbase Work From Home Job 2026 – Engineering Manager AI

Coinbase Work From Home Job 2026

Coinbase Work From Home Job 2026: Coinbase is hiring an Engineering Manager – Customer Experience AI for a Remote – India position. The role focuses on leading an engineering team building AI-native customer support experiences, including knowledge retrieval, conversational support, agentic resolution, intelligent routing, and human handoff.

The position is suitable for experienced engineering leaders with 8+ years of software engineering experience, 3+ years of engineering management experience, and hands-on experience with LLM-powered systems such as RAG, agentic workflows, or tool/function calling.

Quick Job Overview

Hiring Company
Coinbase
Job Location
Remote
Experience Required
Fresher / Experienced
Qualification
Graduate, Computer Engineering,
Salary / CTC
₹90 LPA - ₹95 LPA
Employment & Mode
Full Time (On-site / Hybrid)
Application Status
Active
Application Deadline
07 Nov 2026

Key Skills & Competencies Required

LLMs RAG Agentic AI SQL NoSQL

Roles & Responsibilities

  • Lead a high-ownership engineering team.
  • Build and scale customer-facing AI experiences.
  • Set technical strategy for the team.
  • Establish the team's 12-month technical direction.
  • Coach and develop engineers.
  • Participate in hiring and retention.
  • Manage team performance and health.
  • Foster an inclusive and collaborative engineering culture.

Detailed Eligibility Criteria

The official Coinbase listing specifies:

  • 8+ years of software engineering experience delivering customer-facing products or platforms.
  • 3+ years managing high-performing engineering teams.
  • Experience hiring, coaching and managing engineering teams.
  • Production experience with LLM-powered systems.
  • Experience with RAG, agentic workflows or tool/function calling.
  • Strong understanding of AI quality and safety measurement.
  • Experience building distributed systems at scale.
  • Understanding of reliability, security, performance and incident response.
  • Strong technical judgment.
  • Strong execution capabilities.
  • Product-oriented thinking.
  • Ability to work effectively in ambiguous environments.
  • Cross-functional collaboration experience.
  • Experience with customer support, knowledge search or AI-assisted customer experiences.

Recruitment & Selection Process

Step 1: Online Application

Step 2: Resume Screening

Step 3: Recruiter Discussion

Step 4: Technical/Engineering Leadership Assessment

Step 5: AI/LLM & System Design Interviews

Step 6: Engineering Management/Leadership Interviews

Step 7: Cross-Functional/Stakeholder Discussions

Step 8: Final Interview

Step 9: Background/Employment Verification

Step 10: Offer & Joining

The actual process can vary by candidate and Coinbase's hiring requirements.

Documents Required at Interview / Joining

  • Updated Resume/CV
  • Government-issued ID
  • Educational certificates, if requested
  • Previous employment details
  • Experience certificates
  • Technical certification documents, if applicable
  • Relevant AI/ML project details
  • Engineering leadership/project portfolio, if available

Official Application Process

Interested candidates meeting the criteria should submit their application directly through the official recruitment portal of Coinbase.

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Frequently Asked Questions (FAQs)

Coinbase requires 8+ years of software engineering experience and 3+ years of engineering management experience.