Meta Job Recruitment for Freshers:
Meta, the tech large behind systems like Facebook, Instagram, WhatsApp, Threads, and Oculus, is actively expanding its operations in India. With workplaces in Bengaluru and Mumbai, Meta isn’t only enhancing its technological infrastructure but also providing interesting career possibilities for aspiring professionals. One such opportunity is the Enterprise Support Technician function, best for people with 1–5 years of experience or freshers keen to embark on a tech career.
- Job Role: Enterprise Support Technician
- Salary: Not DisclosedÂ
- Location: MumbaiÂ
- Company: Meta
- Qualification: Any Graduate
- Experience: 1Â –Â 5Â years
ABOUT METAÂ
Meta Platforms, Inc., previously referred to as Facebook Inc., is a worldwide era chief situated in Menlo Park, California. Founded by Mark Zuckerberg in 2004, Meta is the parent company of famend structures including Facebook, Instagram, WhatsApp, Threads, and Oculus. With an undertaking to build community and bring the world closer together, Meta is now centered on developing the metaverse—a shared digital environment powered with the aid of AR and VR technologies. The company emphasizes innovation, connectivity, and digital transformation. In India, Meta has a sturdy presence with places of work in Bengaluru and Mumbai, offering thrilling career opportunities across diverse tech and commercial enterprise domains.
Job Description:
The Enterprise Support Technician at Meta gives technical help for internal teams, troubleshooting hardware, software, and cellular device issues. Responsibilities encompass configuring computers/laptops, handling collaboration equipment like Office 365, and dealing with provider tickets via platforms, which include ServiceNow. Based in Mumbai or Bengaluru, the position supports Meta’s operations and may require occasional travel. This position suits specialists with 1–5 years of experience or freshers with robust technical flair.
What Is the Role of an Enterprise Support Technician?
The Enterprise Support Technician at Meta plays a pivotal role in ensuring the seamless operation of internal offerings across various structures. This position is a part of the Enterprise Operations crew and entails supplying technical and non-technical assistance to internal customers. The primary purpose is to supply tremendous carrier with a focus on consumer pleasure and timely trouble resolution.
Meta Job Recruitment for Freshers: Key Responsibilities
Troubleshooting and Support: Address and clear up technical issues related to desktop computing, cellular devices, and application structures. This includes assisting platforms like Windows, macOS, iOS, and Android.
- Incident Management: Act as the first point of touch for quit users, dealing with incidents and problems successfully. Escalate troubles whilst essential, making sure clean and effective verbal exchange all through the assist cycle.
- Hardware and Software Configuration: Set up and configure give up-person computing device and laptop hardware, software program, printers, phones, and peripherals.
- Collaboration Tools Support: Provide assist for collaboration suites which include Office 365 and Google Suite, making sure smooth operation for inner groups.
- Ticketing Systems Management: Utilize ticketing systems like Salesforce, Asana, Remedy, or ServiceNow to file, track, and resolve issues promptly.
- Travel Requirements: Be to be had to travel to other local Meta places to help workplaces and wider Enterprise groups as needed.
Qualifications: What Meta Looks For:
Meta seeks candidates who are proactive, tech-savvy, and customer-centered. The qualifications for the Enterprise Support Technician function consist of:
- Experience: At least 1 year of experience in a technical support function inside a company or retail surroundings. Freshers with applicable technical capabilities are also encouraged to use it.
- Technical Skills: Proficiency in supporting and troubleshooting Windows and macOS structures, along with cell devices running iOS and Android.
- Hardware and Software Knowledge: Experience in setting up and configuring stop-person laptop and computer hardware, software, printers, phones, and peripherals.
- Collaboration Tools: Familiarity with collaboration suites, which include Office 365 and Google Suite.
- Ticketing Systems: Experience operating with ticketing structures like Salesforce, Asana, Remedy, or ServiceNow.
- Customer Service: Proven track record of providing fantastic customer support, with strong verbal communication and problem-solving skills.
Why Choose Meta?
Joining Meta as an Enterprise Support Technician offers numerous blessings:
- Competitive Compensation: Attractive income applications with bonus possibilities and fairness options.
- Comprehensive Benefits: Health insurance, dental and vision coveralifestyle coverage, and wellness programs.
- Work Flexibility: Options for remote and hybrid work alongside flexible work hours.
- Professional Development: Access to getting to know and development programs, mentorship possibilities, and career boom pathways.
- Inclusive Culture: A diverse and inclusive work environment that promotes equal opportunities and values worker well-being.
How to Apply
Interested candidates can practice for the Enterprise Support Technician role via Meta’s professional careers page or other process portals. It’s really useful to tailor your resume to spotlight applicable technical skills and reports. Emphasize your skillability in troubleshooting, hardware and software configuration, and customer service.
Conclusion:
The Enterprise Support Technician function at Meta itretremendousrtopportunityndividuals looking to construct a profession in generation. Whether you’re a more energized individual to start your adventure or an expert with 11–five y55 of experience, this role offers a work environment with increased possibilities and the opportunity to be a part of a global tech leader. Don’t miss the opportunity to be part of Meta’s progressive team in Bengaluru or Mumbai.
For greater records and to use, visit Meta’s reliable careers web page.
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