Senior Solution Architect Customer Service at Nokia holds a pivotal function in handing over modern, tailored solutions to satisfy customers’ telecommunication and networking needs. Nokia, a worldwide chief in telecom equipment and networking solutions, relies at the know-how of Solution Architects to power the adoption of contemporary era, inclusive of 5G, IoT, and cloud offerings.The position is purchaser-handling, requiring not simplest technical Senior Solution Architect Customer Service at Nokia must apprehend each the technical and enterprise elements of a task to offer strategic insights, lessen complexity, and make certain that answers are scalable, steady, and rate-effective.
- Job Company : Nokia
- Experience: 9 – 12 years
- Employment Type: Full Time, Permanent
- Salary: Not Disclosed
- Education: Bachelor Degree
- Vacancy: 5 Vacancies
- Location: Noida , Chennai
Key Responsibilities:
Solution Design and Architecture:
- Develop tailor-made, high-stage architectural designs for complicated patron requirements.
- Integrate Nokia’s products, together with middle networks, radio get proper of access to networks (RAN), software program solutions, and consumer services, into the client’s environment.
- Translate purchaser wishes into precise, actionable technical necessities.
- Ensure that answers are scalable, destiny-proof, and aligned with the modern-day trends in telecommunications, such as 5G and cloud-based total services.
Customer Engagement and Consulting:
- Act because of the precept component of contact for technical discussions with customers.
- Understand the consumer’s industrial agency goals and technical surroundings to endorse the most suitable solutions.
- Conduct workshops, presentations, and technical deep dives to train customers on Nokia’s product services.
- Provide ongoing consultancy to assist customers to optimize and scale their network infrastructures.
Project Management and Delivery:
- Oversee the overall lifecycle of answer implementation—from initial layout to deployment and publish-launch help.
- Ensure that all deliverables are on time and meet Nokia’s and the client’s pleasant necessities.
- Coordinate with move-functional agencies, which consist of profits, engineering, and operations, to ensure seamless task execution.
- Manage risks, troubleshoot problems, and put into effect contingency plans to hold the assignment’s everyday fitness.
Collaboration with Sales and Business Teams:
- Work intently with the earnings crew to recognize customer needs and offer technical help inside the course of the pre-income way.
- Help sales organizations craft proposals thru offering technical enter and ensuring that Nokia’s solutions are supplied efficaciously.
- Participate in RFmethods with the aid of supplying technical know-how and responding to purchaser queries. Senior Solution Architect Customer Service at Nokia Provide competitive evaluation and market insights to help Nokia hold a main function inside the telecommunications agency.
Technology Leadership and Innovation:
- Stay updated with the contemporary day technological dispositions, innovations, and upgrades in the telecom and IT sectors.
- Promote superb practices in solution layout and implementation, continuously improving techniques and gear.
- Drive innovation inside customer projects, making sure that contemporary solutions are added.
- Identify possibilities for automation, efficiency, and rate bargain in clients’ networks.
Key Skills and Competencies Required:
Technical Expertise:
- Telecommunication Technologies: Senior Solution Architect Customer Service at Nokia . A robust facts of telecommunications networks NFV Network Function Virtualization and MEC Multi-access Edge Computing
- Cloud and Virtualization: Experience with cloud technology AWS, Azure, Google Cloud and virtualization structures VMware, OpenStack is crucial. Solution Architects want to be acquainted with designing cloud-local packages and coping with hybrid cloud environments.
- IP Networking: A deep expertise of IP networking protocols, routing, switching, and safety is critical. Understanding transport networks like MPLS, VPN and community protection requirements is critical.
- IoT and Smart Networks: Expertise in Internet of Things IoT solutions and smart network deployments might be useful, as many consumer responsibilities contain deploying solutions for related gadgets and smart town infrastructure.
Solution Design and Architecture:
- The potential to create and document end-to-forestall answers, detailing device architectures, generation stacks, integration factors, and operational strategies.
- Knowledge of architectural frameworks and methodologies, which include TOGAF or Zachman, is notably applicable.
- Expertise in integrating multi-seller answers and 1/three-birthday celebration products into Nokia’s ecosystem, ensuring interoperability and seamless standard overall performance.
Customer Focus and Consulting Skills:
- A deep understanding of the client’s business model, desires, and pain factors to deliver personalised solutions.
- Exceptional consulting competencies, collectively with the potential to invite the right questions, diagnose technical issues, and recommend suitable answers.
- Strong communique abilties to really give an cause of complex technical concepts to every technical and non-technical stakeholders.
- Experience walking in patron-going via roles, sporting out workshops, and giving presentations.
Project Management and Leadership:
- Strong task management abilties, Senior Solution Architect Customer Service at Nokia with the functionality to supervise multiple duties concurrently.
- Familiarity with agile methodologies and conventional assignment control frameworks which includes PMP or PRINCE2.
- Leadership competencies to guide technical groups, control stakeholder expectations, and make sure a success venture delivery.
- Risk manipulate skills, which includes the capacity to select out ability risks, put into impact mitigation strategies, and troubleshoot issues as they stand up.
Collaboration and Teamwork:
- The potential to artwork collaboratively with move-sensible companies, along with engineers, developers, product managers, and income experts.
- A proactive technique to hassle-fixing and a willingness to take possession of complicated technical disturbing situations.
- Excellent interpersonal talents, with the capacity to assemble strong relationships with internal businesses and out of doors clients.
Adaptability and Innovation:
- The telecom enterprise is continuously evolving, so Solution Architects should be adaptable and open to reading new technology.
- Creativity and innovation are crucial, as Solution Architects are frequently tasked with solving particular and complicated technical troubles.
- The ability to live calmly beneath stress and navigate tough technical problems with an incredible, can-do mindset.
Additional Qualifications:
- Educational Background: A Bachelor’s or Master’s diploma in Telecommunications, Computer Science, Electrical Engineering, or an associated area is typically required. Senior Solution Architect Customer Service at Nokia Certifications in the cloud era (which incorporates AWS, and Azure) or telecommunications (together with CCNA, and CCNP) are relatively valued.
- Experience: 8-10 years of enjoy in solution structure, network design, or a similar technical consulting position in the telecommunications industry. Experience operating with large businesses and carrier groups is a plus.
More Other Jobs :
Accenture Enterprise Architecture For Jobs in Hyderabad
Genpact Mega Walk-in Drive in Hyderabad
