The Cognizant is Hiring Freshers for Voice Process consists of coping with client interactions via phone calls to provide assistance to resolve troubles and ensure consumer delight. Employees are answerable for maintaining professionalism, adhering to the company’s enterprise guidelines, and delivering actionable answers. Freshers with fantastic conversation competencies and talent in English are given set-up training to increase the necessary abilities for coping with queries efficiently. The feature calls for working night time shifts and being cushy with a fast-paced environment. Cognizant’s voice procedure branch gives professional growth possibilities, making it a great dream for freshers in search of a to start their adventure within the customer service industry.
- Job Description: Cognizant is Hiring Freshers for Voice Process -Chennai &bangalore
- Role: Voice Process
- Company: Cognizant
- Salary: Not Disclosed
- Experience: 0 years
- Location: Bengaluru
Cognizant Careers Jobs in Bengaluru
Cognizant is a worldwide leader in generation and commercial enterprise machine outsourcing offerings. The agency is currently hiring freshers for its voice process position. This possibility is satisfactory for people with super verbal exchange competencies and talent in English (both studying and writing). The task requires candidates to work night shifts (US shifts) and be comfortable managing voice procedures. This is a piece-from-place-of-work role, and applicants need to own all critical academic documents. Basic information about MS Office is essential for performing everyday responsibilities efficiently.
About Company
Cognizant is a multinational employer that specializes in IT offerings and industrial business process outsourcing. Headquartered in the United States, the company operates globally, supplying virtual transformation solutions to businesses throughout numerous industries. Cognizant is known for its revolutionary technique, advanced-era solutions, and dedication to employee improvement. With a strong emphasis on education and talent enhancement, Cognizant gives high-quality professional boom opportunities for freshers and skilled professionals alike. The organization fosters a dynamic work environment, encouraging employees to learn and develop while handing over top-notch services to customers. Its recognition as a main IT offerings corporation makes it a perfect employer worldwide.
Roles and Responsibilities for Cognizant Careers Jobs in Bengaluru
Handling inbound and outbound client calls professionally.
Providing correct facts to customers regarding their queries.
Resolving patron court cases correctly by providing appropriate solutions.
Maintaining and updating customer records on the device.
Ensuring customer delight by providing great service.
Skills for Cognizant is Hiring Freshers for Voice Process
Excellent verbal and written communication abilities in English.
Basic proficiency in MS Office programs.
Strong trouble-fixing and analytical competencies.
Ability to paint in a quick-paced environment and take care of stress efficiently.
Active listening abilities to understand and respond to patron desires correctly.
Deductions and Qualification for Cognizant Careers Jobs in Bengaluru
Candidates must be clean graduates and no longer have prior artwork to enjoy.
Must be inclined to nighttime shifts and adapt to remarkable time zones.
Should be able to offer all instructional documents as evidence of qualification.
Must be snug working from the place of work without remote working alternatives.
BaA’s basic understanding of MS Office is obligatory for coping with documentation obligations.
Benefits at Cognizant
Comprehensive Training Programs: Cognizant offers comprehensive training to help employees broaden their essential abilities and excel in their roles.
Career Growth Opportunities: The employer offers several internal possibilities for career advancement and talent enhancement.
Competitive Salary and Benefits: Employees get a competitive salary and benefits, alongside fitness benefits and other perks.
Global Work Environment: Cognizant gives publicity to worldwide clients and a numerous place of work, fostering a way of lifestyles of analyzing.
Job Security and Stability: As a well-established provider business, Cognizant offers stable career opportunities with long-term growth potential.
Conclusion
The voice way at Cognizant is designed to offer outstanding customer support via powerful communication and problem-solving. As a part of the customer support team, employees interact with customers via cellphone calls, assisting them with their queries, resolving troubles, and making sure patrons are delighted. The position needs strong communication skills, staying power, and the capacity to work under pressure. Cognizant offers complete schooling for freshers to make certain they’re well-prepared to cope with customer interactions correctly.
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