Tech Mahindra hiring a Customer Support Executive, Tech Mahindra is looking for talented Customer Support Executives to join our dynamic team. If you’ve got tremendous communication talents, logical trouble-fixing abilities, and an ardor for customer service, this possibility is for you! As a Customer Support Executive, you may cope with consumer queries via chat, making sure excessive service is incredible. Tech Mahindra Hiring Customer Support Executive Freshers and skilled applicants are welcome. This is an entire-time workplace-based total position with rotational shifts. Join us in our Noida region and be part of a number-one international industrial employer dedicated to excellence in customer support.
- Role: Chat Support
- Company: Tech Mahindra
- Experience: 0Â –Â 2Â years
- Salary: 1.75-2 Lacs P.A.
- Qualification: Graduation Not Required
- Location: Noida( NSEZ ), Ghaziabad, Delhi / NCR
- Employment Type: Full Time,
Tech Mahindra Hiring a Customer Support Executive| Job For Fresher 2025
Tech Mahindra, a global chief in IT and customer support offerings, is actively hiring Customer Support Executives to provide amazing issuers to E-commerce clients. Tech Mahindra Hiring a Customer Support Executive This feature includes dealing with customer queries professionally, making brief decisions, and preserving providers amazingly. If you’ve got robust communication skills and a customer-focused technique, examine now! Tech Mahindra offers aggressive blessings, training opportunities, and professional increase possibilities. Tech Mahindra Hiring a Customer Support Executive Join us and be part of an employer acknowledged for its innovation, patron-centric answers, and dynamic painting culture.
About CompanyÂ
Tech Mahindra is a primary multinational era corporation that gives IT services, commercial organization manner outsourcing (BPO), and consulting solutions. Tech Mahindra Hiring a Customer Support Executive A part of the Mahindra Group, the enterprise business enterprise operates in over 90 global locations, serving numerous clients for the duration of industries which include telecommunications, healthcare, banking, and retail. Tech Mahindra is known for its current digital transformation answers, AI-pushed customer support, and strong IT infrastructure. Tech Mahindra Hiring a Customer Support Executive The company emphasizes innovation, inclusivity, and sustainability, making it a corporation of desire for experts in search of professional boom and mastering possibilities.Â
With a robust determination to employee well-being and non-stop skills enhancement, Tech Mahindra fosters collaborative and cutting-edge work surroundings. Tech Mahindra Hiring a Customer Support Executive The business corporation prospers on its center values of client attention, tremendous company, and technological excellence, positioning itself as an international chief in IT and consumer revel in manipulate.
Roles and Responsibilities
- Handling Customer Queries: Respond to client queries efficaciously through chat, ensuring satisfaction and determination of problems related to E-trade structures.
- Problem Resolution: Understand and cope with consumer worries right away, providing answers even as preserving immoderate provider awesome.
- Maintaining Records: Accurately file customer interactions and enhance unresolved issues to the relevant departments.
- Process Adherence: Follow business enterprise agency hints and popular working procedures to ensure consistency and excellence in the enterprise.
- Providing Feedback: Collaborate with employer leaders to grow to be aware of areas for system development primarily based totally on consumer remarks and interactions.
Required Skills
- Excellent Communication Skills: Ability to articulate responses in reality and professionally in English.
- Logical Thinking: Ability to investigate consumer problems and provide logical answers.
- Multi-tasking Ability: Efficiently deal with a couple of purchaser interactions simultaneously.
- Patience and Empathy: Strong interpersonal abilities to cope with customer worries with know-how and professionalism.
- Technical Proficiency: Basic records of using computer structures, customer service systems, and E-trade-related devices.
Education and Qualifications
- Minimum Qualification: Higher Secondary Certificate (HSC) or Graduation in any stream.
- Customer Service Experience: Freshers or no longer much less than 6 months of revel in client care.
- E-exchange Knowledge: Understanding of online shopping for systems and their operations.
- Training Adaptability: Willingness to go through 15-17 days of training to recognize business organization enterprise methods.
- Availability for Shifts: Flexibility to artwork in rotational shifts primarily based mostly on enterprise requirements.
Job Description:Â
Tech Mahindra Hiring a Customer Support Executive enthusiastic and customer-oriented human being for the feature of Customer Care Representative. This feature is proper for people with brilliant conversation talents, logical questioning abilities, and a passion for providing incredible customer support in E-commerce surroundings. The function requires dealing with client queries through chat (combined gadget), making sure preference with performance and professionalism. Freshers or applicants with now not much less than 6 months of enjoy in patron care are welcome to apply.
 Benefits of Working at Tech Mahindra
- Career Growth Opportunities: Employees have to get proper entry into career improvement packages, internal hobby postings, and skills enhancement responsibilities.
- Comprehensive Training: Training applications to equip employees with the crucial skills to excel in customer service roles.
- Work-Life Balance: Flexible painting schedules, rotational shifts, and go-away suggestions to help artwork-life harmony.
- Employee Benefits: Health coverage, delivery facilities, and performance-primarily based incentives.
- Dynamic Work Culture: A supportive and inclusive place of job that values teamwork, innovation, and worker well-being.
Join Tech Mahindra these days and be part of a corporation that values abilities, willpower, and customer pride!
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