Tech Mahindra is hiring a Customer Support Executive, Tech Mahindra is presently hiring Customer Support Executives for its Noida office. This is a combined chat and voice process, requiring candidates with great communique talents and logical problem-fixing abilities. The feature is open to freshers and professional candidates (a minimal 6 months in purchaser care favored). The challenge gives rotational shifts, alongside a 24/7 time desk for male applicants and a 7 AM to 8 PM rotational shift for female applicants. Tech Mahindra is hiring a Customer Training lasts for 15-17 days, and cab facilities are available for unusual-hour education shifts. Candidates with HSC or commencement qualifications can follow.
- Role: Chat Support
- Company: Tech Mahindra
- Experience: 0Â –Â 2Â years
- Salary: 1.75-2 Lacs P.A.
- Qualification: Graduation Not Required
- Location: Noida( NSEZ ), Ghaziabad, Delhi / NCR
- Employment Type: Full Time,
Tech Mahindra is hiring a Customer Support Executive |Job for Freshers in 2025
Tech Mahindra is looking for Customer Support Executives to sign up for its growing group in Noida. Tech Mahindra is hiring a Customer This position consists of coping with customer interactions through chat and voice techniques, making brief problem decisions, and maintaining patron satisfaction. Candidates want to have excellent communique talents, logical reasoning, and a customer-targeted attitude. Tech Mahindra is hiring a Customer The function requires running from the place of work with a 6-paintings week and rotational shifts. Freshers and applicants with at least 6 months of purchaser care experience are encouraged to apply. Tech Mahindra gives expert painting surroundings, profession increase possibilities, and brilliant worker advantages.
About CompanyÂ
Tech Mahindra is a main multinational technology business enterprise that specializes in IT offerings and industrial organization approach outsourcing (BPO). As part of the Mahindra Group, Tech Mahindra gives modern virtual transformation solutions to clients at some stage in numerous industries, collectively with telecommunications, healthcare, banking, finance, and e-trade. Tech Mahindra is hiring a Customer With hard and fast humans of over one hundred and fifty,000 personnel in 90+ nations, Tech Mahindra is recognized for its willpower to innovation, patron satisfaction, and worker well-being.
The employer offers dynamic painting surroundings with possibilities for professional increase and capability development. Tech Mahindra emphasizes non-save-you learning, employee engagement, and a client-first technique. It has been recounted as a wonderful vicinity to work, presenting competitive salaries, employee benefits, and professional improvement applications. With current technology and a various team of professionals, Tech Mahindra remains a desired organization inside the IT and customer service vicinity.
Roles:
- Customer Interaction – Engage with customers through chat and voice guide, ensuring active responses to queries.
- Issue Resolution – Identify and resolve client issues effectively, supplying first-rate providers and ensuring delight.
- Process Adherence – Follow commercial enterprise corporation protocols, pointers, and escalation techniques to preserve excellent carriers.
- Documentation & Reporting – Maintain correct facts of interactions and make sure all consumer data is up to date in the device.
- Team Collaboration – Work with go-beneficial companies to beautify patron enjoy and address method upgrades.
Responsibilities:
- Provide first-rate customer support through chat and voice techniques.
- Resolve purchaser queries, complaints, and escalations expertly.
- Ensure adherence to organization guidelines and incredible necessities.
- Manage purchaser expectancies effectively at the same time as providing real-time answers.
- Maintain an excessive stage of confidentiality and professionalism at the same time as managing customer information.
Required Skills:
- Strong Communication Skills – Excellent verbal and written verbal exchange abilities are crucial.
- Problem-Solving Ability – Logical reasoning and analytical wondering to remedy customer worries effectively.
- Multitasking – Ability to address more than one client interaction simultaneously in a blended approach.
- Technical Proficiency – Basic pc understanding and familiarity with CRM tools.
- Customer-Centric Approach – A top-notch mindset inside the path of handing over remarkable customer support.
Roles and Responsibilities
Tech Mahindra fosters a way of life of inclusivity and innovation, encouraging personnel to find new minds and solutions. Its paintings-from-place work version guarantees a collaborative and primarily based environment for employees, improving productiveness and teamwork. If you are searching for a profitable career in customer support, Tech Mahindra offers the precise platform to develop and be successful.
Education and Qualifications:
- Minimum HSC (Higher Secondary Certificate) or Graduate from any vicinity.
- Prior experience of a minimum of 6 months in consumer care is favored however now not obligatory.
- Fluent in English and Hindi; extra language talents can be a bonus.
- Basic computer literacy and capability to evolve to new technology.
- Ability to paint in rotational shifts, alongside side night time time shifts for male candidates.
Work Schedule and Location:
- Mode of Work: Work from Office
- Working Days: 6 Days with 1 rotational week off
- Shift Timing: 24/7 rotational shifts for male personnel; 7 AM – 8 PM rotational shifts for woman employees.
- Training: 15-17 days; two shifts (7 AM – 4 PM or 4 PM – 1 AM)
- Location: 1st Floor, Knowledge Boulevard, Sector sixty-two, Noida, next to IMS College.
- Transport Facility: Available only for ordinary-hour shifts subsequently of schooling.
Job Description:Â
Tech Mahindra is hiring for the location of Customer Care Representative, offering an opportunity to paint in a dynamic and expert environment. The role calls for top-notch conversation abilities, logical functionality, and the capability to reply efficaciously to e-trade-associated situational queries. The hobby is a combined way (chat and voice) and requires candidates with at least 6 months of experience in customer care, though freshers with brilliant verbal exchange skills also are welcome to use it.
 Benefits of Working at Tech Mahindra
- Career Growth Opportunities – Continuous reading, ability improvement programs, and internal promotions.
- Competitive Salary & Incentives – Attractive earnings applications, usual overall performance-based definitely incentives, and annual fee determinations.
- Work-Life Balance – Rotational week-offs, established artwork hours, and supportive control.
- Employee Benefits & Perks – Medical coverage, cab facilities for extraordinary-hour shifts, and employee engagement programs.
- Diverse & Inclusive Work Environment – Work with an international group in a collaborative and supportive environment.
If you are obsessed with customer service and seeking out a robust and boom-orientated profession, Tech Mahindra is the right place for you!
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