Tech Mahindra Walk in Interview is hiring Customer Support Executives (Voice/Blended Process) in Noida. Join a dynamic crew presenting a competitive revenue, incentives, and boom opportunities. Freshers and experienced applicants (0-3 years) are welcome. Excellent English verbal exchange and consumer-centric mindset required.
Tech Mahindra Walk in Interview Description:
- Job Title: Customer Support Executive (Voice Process)
- Location: Noida, Ghaziabad, Greater Noida
- Salary: 50,000-3 Lacs P.A
- Experience Required: 0 – 3 years
- Educational Requirement: Graduate or postgraduate
- Type: Full Time
About Tech Mahindra:
Tech Mahindra represents the linked international, supplying innovative and customer-centric IT services and solutions. The company is part of the $21 billion Mahindra Group, which is among the pinnacle commercial companies in India. From telecom and healthcare to BFSI and retail, Tech Mahindra supports clients across industries with virtual transformation and consulting.
Our Business Services department has been a catalyst in allowing streamlined operations for international clients. With an emphasis on automation, analytics, and incredible customer support, we drive operational performance and customer delight.
Tech Mahindra Walk in Interview Job Description:
Are you someone who enjoys assisting others? Do you have strong communication skills and a purchaser-first approach? If yes, then this possibility is for you.
We are presently hiring enthusiastic and customer-targeted individuals to enroll in our dynamic customer support group. As a Customer Support Executive, you’ll be the frontline consultant of Tech Mahindra, interacting without delay with our clients to resolve their worries and ensure complete delight. This is a voice/blended method role that involves both inbound and outbound calling.
Tech Mahindra Walk in Interview Key Responsibilities:
- Handle inbound and outbound calls with professionalism, empathy, and performance.
- Listen actively to the purchaser’s issues, discover their desires, and provide correct data.
- Resolve client queries related to offerings, billing, merchandise, and other relevant subjects.
- Ensure first-name decision and amplify unresolved issues as consistent with the organisation protocol.
- Maintain specified statistics of client interactions and the usage of CRM equipment.
- Adhere to provider-level agreements (SLAs), name fine standards, and organisation pointers.
- Work in a rotational shift environment, such as weekends and holidays, as required.
- Maintain a tremendous mindset and group spirit even as you reach character performance objectives.
Tech Mahindra Walk in Interview Key Skills Required:
- Excellent verbal exchange talents in English
- Strong interpersonal and problem-solving capabilities
- Active listening and analytical thinking
- Patience and a customer-centric mindset
- Ability to conform to shifting schedules and multitask
- Knowledge of BPO strategies and customer service standards is an advantage
- Prior experience in a name center, customer care, or telecalling is desired but not mandatory
- Additional language skillability (Hindi, local languages) may be taken into consideration as a plus
Tech Mahindra Walk in Interview Educational Qualification:
- Graduation isn’t obligatory – we welcome applicants from all educational backgrounds.
- Freshers and experienced candidates (up to 3 years) are encouraged to apply.
- Must be comfortable running in a fast-paced, pressure-filled environment.
What We Offer:
1. Competitive Compensation: We provide a competitive revenue package on the side to attract overall performance-based incentives.
2. Career Growth Opportunities: Joining a growing company where getting to know people never stops. We provide on-the-spot training and promote inner career development.
3. Supportive Work Culture:Be a part of a group wherein collaboration, aid, and open conversation are a part of every day life.
4.Job Stability and Security:With Tech Mahindra’s international presence and long-status reputation, you can construct a strong and rewarding career.
5. Skill Development: Continuous training programs develop communication abilities, technical understanding, and purchasing and handling abilties.
Who Should Apply?
- Freshers seeking their first corporate process
- Candidates with prior BPO or telecalling experience
- Individuals with sturdy communication skills
- People are snug with voice-based tactics
- Candidates seeking a profession in customer support and BPO
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