Teleperformance Walk in Drive graduate or more energized seeking an exciting opportunity within the BPO business enterprise? Do you have good communication abilities and a passion for assisting humans? Teleperformance is inviting freshers to enroll in its colorful institution for an Inbound Voice Process position at its Hyderabad region. If you’re captivated with customer support, own superb language talent, and are equipped to launch your career in a reputed international business enterprise, that is your chance!
Teleperformance Walk in Drive Description:
- Position: Inbound Voice Process
- Salary: Up to 2Â LPA
- Location: HyderabadÂ
- Company: Teleperformance
- Qualifications: Â Any Graduate
- Experience: Â Freshers
- Job Type: Full Time
About Teleperformance:
Teleperformance is a worldwide leader in virtual included industrial corporation offerings. Operating in over eighty nations with greater than 410,000 employees worldwide, the enterprise presents great client care, technical assistance, and numerous back-office services. Known for its innovation, variety, and inclusivity, Teleperformance works with some of the most respected international manufacturers, supporting them in supplying brilliant consumer critiques.
With a deep dedication to human beings and standard performance, Teleperformance fosters an excellent work environment, encourages learning and development, and allows career progression. It’s now not handiest a project—it’s a place where you develop and thrive.
Teleperformance Walk in Drive Job Description:
As an Inbound Voice Process Associate, you will be the first thing of contact for customers accomplishing out with queries, court cases, or provider requests. Your number one responsibility is to offer speedy, accurate, and courteous responses at the equal time as maintaining excessive standards of professionalism.
Teleperformance Walk in Drive Key Responsibilities:
- Handle incoming purchaser calls in a timely and green way.
- Address customer concerns and queries with empathy and readability.
- Offer appropriate answers or beef up the hassle to the worried branch when needed.
- Maintain a comfortable, well-mannered, and professional demeanor continually.
- Ensure the entire documentation of interactions is kept in keeping with the organization’s protocols.
- Stay up to date with enterprise recommendations, tactics, and product/service expertise.
- Work in a group environment and maintain effective conversation with friends and supervisors.
- Meet performance standards related to pleasant, customer satisfaction, and pproductivity
Teleperformance Walk in Drive Eligible Criteria:
- Education: To be eligible for this role, applicants must meet the following educational criteria:
- Minimum Qualification: Any Graduate from a recognized university (in any pass – BA, BSc, BCom, BBA, BCA, B.Tech, and so forth).
- Undergraduates: Candidates who’ve finished 10+2 (Intermediate) and are presently pursuing graduation or have discontinued studies can also follow.
- Freshers Welcome: No preceding experience is critical. Candidates sparkling out of university or searching out their first task are recommended to stroll in.
Teleperformance Walk in Drive Required Skill:
1. Language Proficiency:
Must be fluent in any of the following language combinations:
- Hindi, English, and Telugu
- Tamil and English
- Kannada and English
- Malayalam and English
2 . Communication Skills: Clear, concise, and fluent spoken communication. Strong listening skills and the capability to apprehend customer issues accurately.Â
3. Customer Orientation: A preference to help human beings and deliver a terrific patron experience.
4. Adaptability: Willingness to work in rotational shifts and a quick-paced environment.
5. Professionalism: Ability to stay calm and courteous at all points of all interactions, even under strain.
6 . Basic Technical Knowledge: Familiarity with laptop systems and the capacity to navigate the number one applications successfully.
Why Join Teleperformance?
- Choosing to start your profession at Teleperformance method is more than an effective interest—it’s a pathway to countless possibilities. Here’s why Teleperformance stands proud:
- Global Exposure: Work with a leading multinational organization serving essential worldwide brands.
- Skill Development: Ongoing training and gaining knowledge of lessons to develop communication, customer management, and method expertise.
- Growth Opportunities: Performance-driven promotions and internal process postings that will help you climb the corporate ladder.
- Inclusive Culture: A welcoming and diverse environment wherein personnel from one of a type backgrounds collaborate and thrive.
- Employee Engagement: Fun sports, well-being packages, rewards, recognition ceremonies, and more.
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