- Teleperformance Walk-In Interview Bangalore
- Role: International Customer Care Executive
- Company: Teleperformance
- Experience: 1 – 5 years
- Salary: 1-4 Lacs P.A.
- Location: Bengaluru
About Teleperformance Careers
Teleperformance is (often shortened to TP or teleperformance only) a global leader in the field of business processes (BPO) and management of customer experience. The company was founded in 1978 in France and has grown to work in more than 80 90 countries and employs nearly 490,000 people around the world. In India, Teleperformance offers services such as customer support, technical support, sales, collections, digital solutions, analysts, and specialized back-office services. The career teleperformance is known to offer large hiring discs, including interviews with walks, especially in cities like Bangalore, where there is demand for customer services/support and roles of voice/chat/chat.
Job Description: Teleperformance Walk-In Interview Bangalore
These roles usually include processing customer queries (telephone, chat, e-mail), complaints, providing information about products or services, sometimes processing orders or revenues, helping to maintain or upsell, keeping records, providing quality instructions, etc.
A typical teleperformance walk-in in Bangalore aims to occupy positions like:
- The powerful power of customer support
- Customer service
- International/home agents for the voice/chat process
- Technical Support / International Customer Care
- Role: Sales / Collection / Storage, Depending on the Client’s Requirements
Eligibility Criteria: Teleperformance Careers
Qualification
- Minimum: 12th pass (higher secondary certificate)
- Graduates (any current) are preferred or accepted in many roles.
Experience
- The clash is welcome in many roles (0-2 or up to 0-5 years depending on the position).
- For some specialized roles (technical support, etc.), previous experience may help.
Communication skills
- Good command of English (speaking, listening, reading, writing)
- Sometimes, knowledge of regional or international languages depending on the client’s requirements.
Other requirements
- Basic knowledge of your computer (writing, using software, chat tools)
- Ability to work in shifts (including night/rotation)
- Clean documents: Identity (Aadhar, Pan, or other), possible bank account information, because Teleperformance will need them for salary, etc.
The Roles and Responsibilities: Teleperformance Walk-In Interview Bangalore
- Response to incoming calls or reactions to cottages/e/e-mail from customers
- Solving questions or complaints of customers in a polite, timely, and professional way
- Providing accurate information about the status of the product, services, or orders
- Removing technical problems if the role includes technical support
- Maintaining records of interactions, transactions, comments, or complaints
- Problems escalation if necessary for higher-level support
- Fulfillment of productivity/performance objectives (eg, number of calls/chats, customer satisfaction score)
- Compliance with quality and compliance standards, including data security and customer privacy
Salary and benefits: Teleperformance Careers
- Voice / Voice / Cottage process ~ ~ 1.75 £ – 2.75 Laks per year
Advantages:
- Repaired salary + incentives/performance bonuses
- The training provided (especially for fresheners)
- Health benefits/health care (different according to location and role)
- Provident Fund (PF), statutory benefits under the Indian labor law
- The possibility of growth through internal promotions; Many people move from the roles of Agent to Senior Agent, quality, team leader, etc. As part of a teleperformance career.
- Sometimes a shipping or cabin device, meals, or posts if required by the timing of the shift or location
Walk-In Interview: What should you know
- Dates/schedule: are announced through work portals, society websites, social media, etc. Do not forget to check the exact location, time, role designation. and
- Documents: Take the updated CV, Educational Certificates (12th or Graduation), ID Proof (Aadhar / Passport / Voter ID), Passport Size Photos, Work Experience Certificates, if you have.
- Clothing: Typically smart casual, a professional look
- On a point test/ screening: Depending on the client, there may be a short English test or a test of speaking/ reading, and understanding, or sometimes assessing general awareness.
- Bikes of the interview: Usually the initial HR Round + possible role-specific (language / technical/technical / customer processing) behavior of questions + sometimes managerial bike.
FAQs: Teleperformance Walk-In Interview Bangalore
Q1. What is teleperformance?
- Teleperformance is a global company, PO, and C, customer experience with an outsourcing company offering services such as call center, technical support, sales, collections, etc op, operating in many countries, including India.
Q2. What are the teleperformance careers for the fresheners?
- Career stsupport/voicemer support/voice/chat agent. Occupants will receive training, fixed salary + incentives, exposure to international clients, and potential growth paths to higher roles.
Q3. What is the salary for teleperformation roles in Bangalore?
- At the basic level/fresheners, approximately 1.75-2.75-2.75 LPA is often cited. For more experienced / more specialized roles, the salary can be higher, plus incentives.
Q4. Do I need previous experience?
- Not always. Many roles in walking / teleperformance receive fresheners. However, some roles require 1-2 years or more years, especially in international or technical support segments.
Q5. What shifts are involved?
- Depending on the demand of clients, there may be rotational shifts, night shifts, weekends. Flexibility is often required.
Q6. How to prepare for an interview?
- Update your CV
- Practice the basic skicustomers/communications/communication
- Be able to answer behavior questions (why customer service, how do you manage stress/ listening
- Be accurate and bear all required bearments
Q7. What opportunities for growth exist?
- Many. Agents / executive roles can be switched to the head of the agent, a quality analyst, team leader, manager, operation, or even voting, such as back-off, training, or improving processes.
Q8. Is Teleperformance safe and legitimate?
- Yes. Teleperformance is an established company worldwide and in India. Always ensure that any offer or interview is official, and avoid paying any recruiter for the recruiter’s login data.
Q9. How to apply/participate in the Teleperformance
- e-Teleperformance Careers Page or Portals page. Gotor thbuilt-inlt -in announced date/time with documents and CV. Sometimes online registration occurs in advance.
Q10. Are there language requirementsUsually
- ,English is required. Depending on the client, there may be other language skills (reg or foreign) plus.
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