American Express Entry Level Job | Full Time | New Opportunity

American Express Entry Level Job task opportunities for people eager to begin their profession in a global monetary services organization. These complete-time roles provide a danger to work in dynamic surroundings with a focal point on customer support, monetary solutions, and operational excellence. Entry-stage employees are skilled in dealing with customer queries, providing tailor-made solutions, and enhancing the general customer’s enjoyment. American Express offers competitive salaries, complete blessings, professional improvement programs, and flexible painting arrangements. This is a tremendous opportunity to kick-start a career with a company recognized for its innovation, employee aid, and commitment to boom.

• Role: Customer Service Associate (Voice)
• Location: Noida, Gurgaon/Gurugram, Delhi NCR
• Company: American Express (Amex)
• Salary Range: ₹4.25-8.5 LPA
• Qualifications: Graduation is not mandatory
• Experience: 1-6 years 
• Type: Full-time, Permanent

About American Express (Amex):

American Express (Amex) is a worldwide monetary offerings company acknowledged for its premium credit score cards, price services, and travel-related offerings. Established in 1850, Amex has constructed a recognition for imparting exceptional customer service and amazing merchandise to individuals, corporations, and merchants internationally Headquartered in New York City, the enterprise operates in over a hundred nations, handing over quite several economic services, which include charge and credit card merchandise, price answers, and journey reserving services.

Amex is extensively recognized for its top-class card offerings, which cater to affluent customers and provide a number of rewards, advantages, and exclusive get-entry stories. Their cards, consisting of the American Express Platinum and Gold cards, are often considered symbols of fame, providing perks like airport front room entry, concierge services, and numerous travel and eating rewards.

The organization is likewise committed to developing a continuing and secure charge atmosphere. With its strong emphasis on era and innovation, American Express keeps to guide in the payments enterprise, providing answers that include cellular wallets, contactless bills, and digital cards. The organization supports hundreds of thousands of small businesses with payment answers and provides traders with tools to decorate patron engagement and loyalty.

In addition to its financial offerings, American Express specializes in supporting its personnel’s well-being via comprehensive benefits and improvement applications. These encompass bendy running arrangements, well-being packages, and enormous schooling possibilities to foster career increases.

American Express is an equal possibility organization, dedicated to fostering diversity and inclusion within its body of workers. The business enterprise is also devoted to sustainability and community development, taking part in diverse philanthropic projects and assisting local groups through donations and volunteer work.

American Express Entry Level Job Description:

The Customer Service Associate (Voice) Position at American Express includes providing notable carriers to client card participants, resolving queries, and providing tailor-made solutions. Candidates must have at least 1-12 months of worldwide voice technique revel with strong communique competencies. Responsibilities consist of identifying purchaser wishes, making sure first-name decisions, adhering to pleasant and compliance standards, and meeting performance dreams. The position calls for the ability to make short choices, sturdy trouble-fixing talents, and the capacity to work in a group or independently. It offers painting surroundings, rotational shifts, and aggressive benefits along with revenue, coverage, and professional improvement possibilities.

American Express Entry Level Job Primary Responsibilities:

• Provide superior customer support on requires client card individuals.
• Resolve purchaser queries and follow installed protocols.
• Offer alternatives and apply superior carrier dealing with abilities to ensure exceptional solutions and primary-call resolution (FCR).
• Identify consumer mood, profile, and wishes to propose appropriate blessings/merchandise whilst ensuring compliance.
• Deliver the purchaser, worker, and shareholder metrics in step with desires.
• Highlight problems and endorse manner/workflow modifications for better provider delivery.
• Adhere to best and compliance hints, making quick decisions to remedy inquiries effectively.

Key Attributes Required:

• Strong patron cognizance with effective decision talents.
• Excellent interpersonal, listening, and verbal exchange competencies.
• Dependability, self-motivation, and flexibility to trade.
• Analytical trouble-fixing with interest in detail.
• Team-orientated but able to unbiased paintings.
• Workable knowledge of MS Office (Word, PowerPoint, Excel).

Key Eligibility Criteria:

Minimum Experience: 1-12 months in an international voice process.

Communication Skills: Excellent verbal communication is required.

Education: Graduation is not mandatory.

American Express Entry Level Job Key Skills:

• US Process
• Voice Process
• International Call Center
• Customer Handling & Support
• Problem Solving & Analytical Skills
• Company: American Express
• Talent Acquisition Contact: Shubham Thakur

Qualifications:

• Experience in customer service with sales publicity preferred.
• Strong understanding of global voice procedures.
• Excellent command of English for clear and expert communique.

Additional Details:

Shifts: 24/7 rotational, inclusive of night shifts.

Work Model: Hybrid environment.

Location: Noida, Gurgaon/Gurugram, Delhi NCR

Company: American Express (Amex)

Salary Range: ₹4.25-8.5 LPA

Qualifications: Graduation is not mandatory

Experience: 1-6 years 

Type: Full-time, Permanent

Working Environment:

American Express offers a dynamic and inclusive operating surroundings that prioritizes worker well-being and career growth. The agency fosters a lifestyle of collaboration, innovation, and mutual appreciation, in which personnel are encouraged to share ideas and make contributions to the company’s achievement. Flexible working arrangements, along with hybrid and far-flung alternatives, are available relydependingthe role. Amex also gives comprehensive blessings which include well-being packages, professional improvement possibilities, and generous paid parental go-away. Employees are supported through continuous training, a high-quality work-life balance, and a focal point on variety and inclusion, ensuring a supportive and attractive place of business for all.

Compliance & Benefits:

American Express Commitments:

• Equal possibility agency with selections based totally on qualifications and not influenced by way of race, shade, religion, gender, or different blanketed statuses.
• Employment contingent upon heritage verification assessments as in line with laws/policies.

Employee Benefits Include:

• Competitive base salaries and bonus incentives.
• Financial well-being and retirement assistance.
• Comprehensive coverage insurance (clinical, dental, imaginative and prescient, lifestyles, and incapacity).
• Flexible work preparations (hybrid, onsite, or virtual).
• Generous parental go-away guidelines.
• Access to wellbeing facilities (region-based totally).
• Free and personal intellectual health help through the Healthy Minds program.
• Career improvement and education opportunities.

Click Here To Apply Now

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