- Job Title: Back Office Executive
- Salary: Rs 1-2 Lacs P.A.
- Location: Mumbai Suburban
- Company: Firstsource
- Qualifications: B.Com in Any Specialization,Â
- Experience:Â 0Â –Â 3Â years
- Job Type: Full-Time
ABOUT FIRSTSOURCE
Firstsource Solutions is a global provider of enterprise procedure outsourcing (BPO) offerings, offering purchaser-centric answers throughout numerous industries, along with banking, telecommunications, healthcare, retail, and utilities. Headquartered in Mumbai, India, Firstsource operates in a couple of countries with a robust presence in the United States, the United Kingdom, and the Philippines. The business enterprise specializes in consumer management, finance, accounting outsourcing, facts processing, and lower back-workplace guide services.
Firstsource leverages generation and automation to streamline operations and decorate patron pride. With a focus on innovation, scalability, and operational performance, it allows corporations to enhance their customer revel in and obtain greater price-effectiveness. Committed to handing over value via customer-first solutions, Firstsource works with leading worldwide brands to drive business transformation and optimize performance. The enterprise is thought for its awareness of expertise development and creating dynamic painting surroundings for its personnel.
Job Overview: Back Office Executive
Job Summary:
We are searching for a detail-orientated and relatively prepared Back Office Executive to guide the easy functioning of our operations. The Back Office Executive will work carefully with the team to make sure that each one administrative and operational responsibilities are carried out successfully and successfully. This position calls for someone proactive, adaptable, and can run in fast-paced surroundings.
Key Responsibilities:
Administrative Support:
- Provide an administrative guide to the operations crew via dealing with daily office responsibilities, which include filing, documentation, and records entry.
- Maintain and prepare organization information, files, and other personal information.
- Assist with the guidance of stories, displays, and other files as required.
Coordinate with other departments and help in scheduling meetings or appointments whilst necessary.
Data Management:
- Ensure accurate records access and preservation of consumer, income, or inventory facts in organization databases.
- Perform everyday facts updates, including inputting client orders, processing invoices, and updating reputation in diverse systems.
- Assist in producing reports based on the data, together with sales performance, stock levels, and purchaser transactions.
Communication:
- Act as a liaison among the front workplace and different departments, ensuring that operations run easily.
- Respond to emails, telephone calls, and inner inquiries, making sure to set off and clean communique.
- Provide information and assist customers when required, assisting clear up any problems or queries.
Inventory Management:
- Assist in monitoring and handling workplace elements and inventory.
- Ensure that inventory facts are updated frequently and help coordinate with providers for stock replenishment.
- Handle and sign buy orders, invoicing, and returns.
Financial Assistance:
- Assist with the processing of monetary transactions, consisting of invoicing and managing petty cash.
- Coordinate with the finance branch to ensure the accurate processing of bills and receipts.
- Support the education of financial reports when needed, which include month-to-month statements or expenditure reviews.
Process Improvement:
- Continuously look for opportunities to improve workplace techniques and increase operational efficiency.
- Work with the group to identify capacity upgrades within the workplace operations and advocate answers.
- Ensure that organization policies and approaches are accompanied appropriately.
Qualifications:
- Bachelor’s diploma in Business Administration, Commerce, or any associated field (favored).
- Prov toen enjoy as a Back Office Executive or in a comparable administrative position.
- Strong skillability in Microsoft Office Suite (Word, Excel, PowerPoint) and other workplace software.
- Experience with workplace control software and database control structures.
- Excellent written and verbal conversation talents.
- Strong attention to elements organizational abilities, and time control.
- Ability to multitask and work under pressure in a fast-paced environment.
- A proactive mindset and the potential to paint independently with minimum supervision.
Preferred Skills:
- Knowledge of primary accounting principles and bookkeeping.
- The previous revel in customer support or purchaser-dealing with function is a plus.
Compensation:
- Competitive revenue is primarily based on revel in and qualifications.
- Additional benefits may consist of medical insurance, paid leave, and bonuses primarily based on performance.
How to Apply:
Please post your resume and cowl letter to [Insert contact information] for consideration. We look forward to reviewing your software.
Click Here to Apply Now
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