Firstsource Walk in We are hiring clean graduates for the position of Customer Service Associate (CSA) in our International Non-Voice Healthcare Process. This is a full-time, paintings-from-office possibility primarily based in Chennai. Candidates have to have first-rate conversation and typing abilties and be bendy to paintings night shifts. Eligible qualifications encompass BA, B.Com, BBA, B.Sc, BBM, Diploma, and comparable tiers. B.E./B. Tech and PG candidates are not eligible.
Firstsource Walk in Description:
- Role: Customer Service Associate (CSA)
- Location: Chennai
- Company: Firstsource
- Salary: Not Disclosed
- Qualifications: Graduate / Postgraduate
- Experience: 0 years
- Job Type: Full Time
About the Company:
Firstsource Solutions Limited, a member of the RP-Sanjiv Goenka Group, is a depended-on outsourcing partner to the arena’s leading manufacturers. With a legacy of excellence and innovation, Firstsource operates on a ‘Digital First, Digital Now’ method—integrating technology and human interaction to provide seamless patron experiences.
With over 25,000 personnel globally and a strong presence in India, the U.S., the U.K., and the Philippines, Firstsource is pushed by using a people-first tradition. The agency believes in empowering its personnel, or “Firstsourcers”, by way of upskilling them with current technology and fostering a work environment that helps physical, economic, and intellectual properly-being.
Firstsource Walk in Job Description:
The Customer Service Associate (CSA) – International Non-Voice Process at Firstsource is liable for handling backend operations related to worldwide healthcare clients. This function includes processing information, handling healthcare statistics, dealing conversations ensuring information, and making sure accuracy in documentation. hasideal candidate have to have robust conversation and typing capabilities, precise comprehension abilities, and be snug working night time shifts. This is a non-voice, full-time, paintings-from-workplace role based totally in Chennai. Fresh graduates from non-engineering backgrounds are eligible. The CSA performs a key function in delivering pleasant car record privacy and adhering to consumer-particular manner requirements.
Firstsource Walk in Job Responsibilities:
- Handling global consumer debts in the healthcare zone
- Performing non-voice obligations such as facts entry, backend guide, and e mail processing
- Analyzing and processing healthcare claims and records
- Maintaining accurate documentation and records
- Providing extraordinary aid in compliance with internal regulations and patron-unique requirements
- Coordinating with different team participants to make certain timely and effective decisions regarding customer troubles
- Upholding record privacy and confidentiality at all times.
Firstsource Walk in Eligibility Criteria:
Educational Qualification:
- Any undergraduate degree together with:
- B.A., B.Com., B.Sc., BBA, BBM, Diploma (in any specialization)
- BCA and B.Pharm also are eligible
- Note: Candidates with PG tiers and B.E./B. The ch graduates aren’t eligible for this position.
Experience:
- Freshers most effective (0 years of revel in)
- Those with relevant schooling or internships in customer service/non-voice procedures are welcome to use
Other Requirements:
- Immediate joiners desired
- Willingness to work in night time shifts
- Must be equipped to work from the Chennai office region
Firstsource Walk in Key Skills Required:
- Excellent Communication Skills: Fluency in English, both written and verbal
- Listening & Comprehension: Ability to apprehend and process global consumer queries
- Typing Skills: Proficient typing velocity and accuracy is a must
- Basic Computer Literacy: Familiarity with MS Office, information access, and e-mail handling
- Attention to Detail:Accuracy in dealing with customer records and healthcare facts
Documents to Carry:
- Aadhar Card
- PAN Card
- tenth Marksheet
- twelfth Marksheet
- College (UG/Diploma) Marksheet
- Updated Resume with “Arun Kumar HR” mentioned as the reference at the top
Firstsource Walk in Why Join Firstsource?
- We provide training and Development: Structured onboarding and education to help you succeed.
- Global Exposure: Work with worldwide clients and develop a worldwide business attitude.
- Inclusive Culture: Friendly, collaborative work environment with a robust cognizance on employee properly-being.
- Growth Opportunities: Clear professional paths and inner promotions for excessive performers.
- Attractive Perks: Competitive revenue (info shared throughout interview), night shift allowances, and extra.
- Safety & Compliance: Adherence to the highest standards of records protection and administrative center ethics.
Benefits of Working at Firstsource:
1. Career Kickstart in a Global Company:
- Start your profession with a Fortune India 500 organisation
- Gained exposure to worldwide customers and real-time commercial enterprise operations
- Build your profile within the booming Healthcare BPO industry
2. Learning & Development:
- Structured on-the-job schooling that will help you recognize methods, gear, and client interactions
- Continuous getting to know help via e-gaining knowledge of platforms and talent development programs
- Opportunities to improve communication, analytical, and technical skills
3. Stable & Permanent Employment:
- Full-time, permanent job function with direct organization payroll
- No agreement or consultancy – enjoy the security of being a center employee
4. Global Work Culture:
- Work in a diverse, inclusive, and people-first environment
- Culture of collaboration, respect, and expert boom
- International exposure without leaving India
5. Competitive Salary & Incentives:
- Attractive earnings structure (shared at some stage in the interview)
- Night shift allowance for running in U.S. Healthcare timings
- Performance-based total rewards and internal reputation programs
6. Employee Well-Being Focus:
- Emphasis on work-life balance, mental and physical wellbeing
- Access to worker assistance packages, well-being webinars, and assist groups
- Safe and steady office infrastructure with professional support
7. Internal Career Growth:
- Transparent inner job postings (IJP) for growth within the organization
- Many personnel get promoted to Team Leads, Trainers, Quality Analysts, and so forth in only 1–2 years
- An exquisite vicinity to build a protracted-time period career
8. Referral Benefits:
- Refer your friends or classmates and get referral bonuses. bonusesThe company encourages crew building through shared boom
9. Accessible Location:
- The office is located at Bayline Infocity, Navalur, OMR, a well-related IT hub in Chennai
- Easily handy thru public shipping; near AGS Bus Stop
10. Smooth Onboarding:
- Friendly HR support all through your hiring adventure
- Clear communique, documentation help, and joining guide
- Start running with self-assurance and readability from Day 1
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