Tech Mahindra Walk-in Job Opening 2025 in Hyderabad:
Are you searching for a superb opportunity to paintings with one of India’s leading IT and enterprise outsourcing groups? Tech Mahindra is presenting an interesting stroll-in job beginning for the International Inbound Voice Process in Hyderabad. This is a splendid opportunity to work with a worldwide leader in the tech and telecom sector. If you are an enthusiastic, consumer-oriented expert looking for growth in the field of worldwide voice help, then this opportunity is tailor-made for you.
- Job Role: International Voice Process
- Salary: Rs 2.5-4.25 Lacs P.A.
- Location: Hyderabad
- Company: Tech Mahindra
- Qualifications: Any Graduate
- Experience: 1 – 5 years
ABOUT TECH MAHINDRA
Tech Mahindra, part of the Mahindra Group, is a global leader in IT and enterprise strategy outsourcing services.. Headquartered in India, it specializes in providing progressive virtual transformation, consulting, and technology solutions to customers globally. With a strong presence in over ninety countries, Tech Mahindra serves numerous industries, which include telecom, healthcare, banking, and retail. Known for its customer-centric approach, Tech Mahindra focuses on delivering cutting-edge solutions that drive enterprise boom and efficiency. The enterprise emphasizes sustainability, employee improvement, and innovation, making it one of the most trusted names within the IT and outsourcing industry globally.
Job Description:
The International Inbound Voice Process position at Tech Mahindra entails managing inbound calls from global clients, supplying solutions to queries related to services or products. Responsibilities consist of resolving problems promptly, maintaining high service standards, building client relationships, and working with purposeful teams. Candidates have to have remarkable conversation talents, a customer-centric approach, and the capacity to paintings in a fast-paced environmentt while ensuring customer satisfaction.
Why Tech Mahindra?
Tech Mahindra is known for its inclusive and progressive lifestyle and commitment to worker development. Working with Tech Mahindra now not only gives you the possibility to be a part of an organization with a global reputation,but also offers mammoth career growth prospects. They put money into their personnel’ mastering and development, ensuring that each individual has the assets and education needed to excel.
Tech Mahindra offers a dynamic work environment in which personnel are endorsed to suppose creatively, enhance tactics, and develop each professionally and individually. Whether you are simply beginning your profession or have a few years of revel in underneath your belt, this stroll-in task beginning gives an opportunity to enhance your competencies and boost your profession.
Key Responsibilities:
- Inbound Customer Support: Handle inbound calls from worldwide customers, assisting with their queries related to merchandise, services, or technical issues.
- Resolving Issues: Provide clear solutions to clients’ worries, ensuring a clean resolution at the same time as adhering to carrier degree agreements (SLAs).
- Customer Relationship Management: Build and preserve fine relationships with customersensuringng a high level of pride.
- Product Knowledge: Stay up to date with the organisation’s merchandise, offerings, and procedures to supply correct and timely data to clients.
- Cross-Functional Coordination: Work closely with different departments, including technical assistance, billing, and income, to provide complete solutions.
- Documentation: Accurately file patron interactions and ensure all data is logged into the organisation’s systems for future reference.
- Quality Adherence: Follow great recommendations and compliance necessities even as dealing with customer callsand maintaining extraordinary customer service standards.
Qualifications Required:
- Educational Qualification: Minimum of a High School diploma (twelfth grade) or equivalent; preference can be given to graduates.
- Experience: 1 to 5 years of applicable experience in international inbound voice support or customer service.
- Communication Skills: Excellent verbal communication abilities with a robust command of the English language. Proficiency in accessory-neutral communique is a plus.
- Customer-Oriented: Ability to understand patron desires and offer appropriate solutions.
- Problem-Solving Skills: Must be capable of dealing with consumer queries and worries with a relaxed and composed method while resolving the problem promptly.
- Team Player: Ability to paint correctly within a team environment while handling obligations.
Tech Mahindra Walk-In Job Opening in Hyderabad:
If you meet the qualifications and are enthusiastic about customer support, Tech Mahindra invitations you to their stroll-in activity beginning in Hyderabad. This stroll-in occasion is a extraordinary possibility for people to show off their talents, research extra approximately the organization, and get a chance to be employed instant.
The job offers a competitive profit starting from ₹2.5 to ₹4.25 Lakhs in line with annum, primarily based on your enjoy. With five working days instead of a function, it guarantees a brilliant work-life balance whilst allowing you to increase your career within a globally recognized organization.
The walk-in event can be hung on twenty first April from 10:00 AM to 2:00 PM at Tech Mahindra’s workplace in Madhapur, positioned at Tower I & II, Plot No 22 to 34, Jubilee Enclave, Hitech City. It is an brilliant opportunity for you to individually meet with the recruitment group, understand more approximately the process position, and steady your spot in one in all India’s leading IT services corporations.
How to Prepare for the Walk-In Interview?
Update Your Resume: Ensure that your resume highlights your relevant experience and talents, specially customer service and voice method enjoy.
- Dress Professionally: First impressions rely! Dress in clever casual or business attire for the interview.
- Research the Company: Having a few information approximately Tech Mahindra, its offerings, and its work way of life will help you stand out at some point of the interview.
- Prepare for Common Interview Questions: Practice answering not unusual interview questions,, togetheasth “Why do you need to paintings with Tech Mahindra?” and “How do you deal with hard customers?”
- Bring Necessary Documents: Ensure you have all required files, along with your up-to-date resume, ID proof, and educational certificates.
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