Walk-In-Interview || Customer Care Executive Mumbai Main – Only Female, A Customer Care Executive (CCE) at Muthoot Finance is chargeable for handling consumer queries, producing new mortgage leads, and making sure a continuing consumer revels in. The feature includes direct interaction with walk-in clients, promoting mortgage products, and supporting documentation and processing. The CCE acts because of the reality of the face of the organization on the department degree and plays an important element in constructing customer bearing in mind and satisfaction. Strong verbal exchange talents, trouble-fixing skills, and a purchaser-centric method are important for this function. It offers a superb opportunity for freshers to construct a profession in financial offerings and advantage enterprise experience.
- Financial Services
- Experience: 0 – 1 years
- Salary: 1.5-2.75 Lacs P.A.
- Location: Mumbai,
- Qualification: B.comÂ
- Full Time,
Walk-In-Interview || Customer Care Executive Mumbai Main – Only Female
At Muthoot Finance, a Customer Care Executive (CCE) performs a pivotal characteristic in the business enterprise’s success with the resource of producing new organizations, managing patron interactions, and promoting mortgage products. Muthoot Finance is India’s important gold loan company, which appeared for its strong ethical values, trustworthiness, and customer service excellence. As a CCE, personnel advantage from a structured professional growth route, rapid-track promotions, and capability development applications. The commercial enterprise company offers a pleasing and inclusive painting environment with possibilities to interact with numerous clients and clients, making it a first-rate location for more younger experts seeking to construct a profession inside the monetary services organization.
About CompanyÂ
Muthoot Finance Ltd., the flagship commercial organization enterprise business enterprise of The Muthoot Group, is India’s biggest gold financing organization and one of the maxima relied on names within the financial offerings place. With a legacy spanning over 800 years, Muthoot Finance has grown right right right into a worldwide logo with a presence in more than one global place, in conjunction with the United States, UK, UAE, Costa Rica, Sri Lanka, and Nepal. The commercial enterprise company enterprise serves over 2. Five lakh clients every day through its amazing community of five,443+ branches all through India.
Muthoot Finance has been identified as India’s No.1 Most Trusted Financial Services Brand through the use of TRA’s Brand Trust Report for 5 consecutive years. The corporation business enterprise offers numerous financial services, which include gold loans, coin transfers, foreign exchange, insurance, and wealth management. The business enterprise is dedicated to worker welfare, imparting numerous incentives, career improvement applications, and worker blessings. With a fixed humans of over forty,000 employees, Muthoot Finance practices same-opportunity employment, fostering range and inclusion. Approximately 24% of the personnel consists of girls, and each 5th worker is a woman. for five consecutive years (2016-2020) via TRA’s Brand Trust Report
Roles & Responsibilities
- Business Generation: Generate leads and new mortgage possibilities with the aid of the use of interacting with new customers and referrals from modern customers.
- Customer Engagement: Handle branch stroll-ins, answer purchaser queries, and assist in resolving their issues successfully.
- Sales Promotion: Meet High Net-properly well simply worth Individuals (HNI), employers, and institutional customers to promote gold mortgage propositions and exclusive monetary offerings.
- Relationship Management: Develop and maintain sturdy relationships with clients to encourage repeat enterprise and referrals.
- Operational Support: Assist in documentation, verification, and processing of loan packages to ensure smooth customer delivery.
Key Skills RequiredÂ
- Communication Skills: Strong verbal and written conversation talents to effectively interact with clients.
- Sales and Marketing Aptitude: Ability to promote financial products and services with a piece of good fortune.
- Customer Service Orientation: A consumer-centered method with hassle-solving capabilities.
- Negotiation & Persuasion: Capability to influence and inspire capability clients to pick Muthoot Finance services.
- Basic Computer Proficiency: Familiarity with MS Office and financial software programs for information admission and processing.
Educational Qualification & Experience
Minimum Qualification: Graduate in any challenge (BA, B.Com, B.Sc, BBA, and so on.).
Preferred Qualification: Post-commencement in Finance, Marketing, or related fields is an added benefit.
Experience: Freshers may observe; however, previous revelations in customer service or economic services is favored.
Age Limit: Female candidates below 29 years first-class.
Additional Requirement: A basic understanding of monetary services and network marketplace trends is proper.
About The Muthoot Group
The Muthoot Group is a number one industrial employer conglomerate with a strong presence inside the economic offerings place. Established over 800 years in the beyond, the employer has diverse into 20 enterprise enterprise divisions and operates through five,443+ branches sooner or later of India and globally, along facet the us, UK, UAE, Costa Rica, Sri Lanka, and Nepal. Muthoot Finance, the flagship enterprise employer corporation, has been rated as India’s No. 1 Most Trusted Financial Services Brand.
Benefits at Muthoot Finance
- Fast Track Promotions & Career Growth: Employees have the possibility for quick promotions and primarily based professional development programs.
- Incentives & Bonuses: Annual bonuses, cash rewards, and normal standard performance-primarily based incentives to apprehend and praise excellence.
- Comprehensive Employee Benefits: Medical insurance, maternity advantages, and National Pension Scheme (NPS) for employee well-being.
- Workplace Recognition: Certified as a ‘Great Place To Work’ with a severe and inclusive artwork environment.
- Global Exposure & Learning Opportunities: Training packages, international trips, and functionality improvement duties to decorate professional statistics.
Documents Required for Walk-in-Interview
Updated Resume
Work Experience Certificates (if applicable)
Educational Documents (Graduation Certificates)
Valid ID Proof (Aadhar/PAN/Passport)
Two Passport Size Photographs
Interested applicants may additionally moreover furthermore walk in straight away at the said venue. Freshers are recommended to use and take gain of this remarkable opportunity to begin their careers with Muthoot Finance.
Job Summary: Customer Care Executive
The Customer Care Executive (CCE) plays a vital function in producing business agency and leads for logo-spanking new loans. They are answerable for dealing with branch stroll-ins, interacting with customers, and promoting mortgage products efficaciously. This position is an extraordinary possibility for freshers to begin their careers and for knowledgeable applicants to decorate their capabilities in monetary services.
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